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Digital Workplace Engineer Jobs in Connecticut (NOW HIRING)

Cloud Infrastructure Engineer III - Workplace Engineering/M365 AI & Engineering helps organizations ... Experience with Digital Employee Experience platforms such as Nexthink, Lakeside, Aternity or ...

Cloud Infrastructure Engineer III - Workplace Engineering/M365 AI & Engineering helps organizations ... Experience with Digital Employee Experience platforms such as Nexthink, Lakeside, Aternity or ...

Lead Workplace Engineer II/M365

Stamford, CT

$109K - $143K/yr

Experience with Digital Employee Experience platforms such as Nexthink, Lakeside, Aternity or ... Lead Cloud Infrastructure Engineer II - Workplace Engineering/M365 AI & Engineering helps ...

Lead Workplace Engineer II/M365

Hartford, CT

$103K - $136K/yr

Experience with Digital Employee Experience platforms such as Nexthink, Lakeside, Aternity or ... Lead Cloud Infrastructure Engineer II - Workplace Engineering/M365 AI & Engineering helps ...

VP, Associate Support & Digital Experience

Stamford, CT · On-site

$18.25 - $23.50/hr

Join a world-class team of skilled engineers who build creative digital solutions to support our ... Reporting to the MVP, Digital Workplace & End User Services, this role owns the 24/7 Global Service ...

VP, Associate Support & Digital Experience

Stamford, CT · On-site

$18.25 - $23.50/hr

Join a world-class team of skilled engineers who build creative digital solutions to support our ... Reporting to the MVP, Digital Workplace & End User Services, this role owns the 24/7 Global Service ...

AI Architect

Winchester Center, CT · On-site

$61 - $80.25/hr

... advisor desktop and digital workplace tools. 4. Data & Analytics Architecture • Define ... Engineering, Finance, or related field • 10+ years of experience in solution or enterprise ...

Oracle OCI Administrator

Norwich, CT · On-site

$110 - $160/hr

... developers with database operations, working with data users to recommend appropriate solutions ... Our solutions - cloud, AI, digital workplace, logistics and enterprise computing - help our clients ...

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Digital Workplace Engineer information

See Connecticut salary details

$76.6K

$132.6K

$173.6K

How much do digital workplace engineer jobs pay per year?

As of Sep 3, 2026, the average yearly pay for digital workplace engineer in Connecticut is $132,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,400.00 and $129,400.00 per year, depending on experience, location, and employer.

What is a digital workplace engineer?

A Digital Workplace Engineer is an IT professional who designs, implements, and manages digital tools and platforms that support remote and in-office collaboration within an organization. Their responsibilities often include configuring cloud services, managing collaboration platforms like Microsoft 365 or Google Workspace, and ensuring secure access to digital resources. They play a key role in enhancing employee productivity through technology, troubleshooting issues, and driving digital transformation initiatives. Digital Workplace Engineers also stay updated with the latest trends and best practices to continuously improve the work environment.

What are the key skills and qualifications needed to thrive as a digital workplace engineer?

To thrive as a Digital Workplace Engineer, you need expertise in IT infrastructure, networking, cloud platforms, and experience with workplace collaboration tools, often supported by a relevant degree or certifications like Microsoft 365 or Google Workspace. Familiarity with systems such as Active Directory, endpoint management solutions, and automation tools is typically required. Strong problem-solving, communication, and project management skills help you effectively support users and drive digital transformation. These abilities are crucial for ensuring seamless digital experiences, enhancing productivity, and maintaining secure, efficient workplace environments.

What are some common challenges digital workplace engineers face when supporting remote and hybrid teams?

Digital Workplace Engineers often encounter challenges ensuring seamless connectivity and secure access for remote and hybrid teams. They must proactively address compatibility issues between devices, manage software updates across various locations, and troubleshoot user problems related to collaboration tools. Additionally, maintaining a consistent user experience and upholding security standards while supporting a distributed workforce requires strong communication skills and adaptability. Being prepared to work closely with IT support, security, and end-users helps in effectively overcoming these challenges.

What is the difference between Digital Workplace Engineer vs IT Support Specialist?

AspectDigital Workplace EngineerIT Support Specialist
CredentialsCertifications like Microsoft 365, CompTIA, CiscoCompTIA A+, Network+, Microsoft Certified
Work EnvironmentDesigning, implementing, and maintaining digital workplace solutionsProviding technical support and troubleshooting
Employer & IndustryTech companies, large enterprises, consulting firmsIT service providers, corporate IT departments

The Digital Workplace Engineer focuses on creating and managing digital tools and platforms for employees, while the IT Support Specialist primarily provides technical assistance and resolves user issues. Both roles require technical certifications and work in corporate or tech environments, but their core responsibilities differ significantly.

What are popular job titles related to Digital Workplace Engineer jobs in Connecticut?

For Digital Workplace Engineer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Digital Workplace Engineer jobs in Connecticut look for?

The top searched job categories for Digital Workplace Engineer jobs in Connecticut are:

What cities in Connecticut are hiring for Digital Workplace Engineer jobs?

Cities in Connecticut with the most Digital Workplace Engineer job openings:

AVP, Digital Workplace Engineering

The Hartford Financial Services Group, Inc.

Hartford, CT • On-site

$181K - $234K/yr

Full-time

Re-posted 3 days ago


The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance


Job description

AVP IT Engineering - IE05AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford is accelerating toward AI-first engineering, and End User Services needs a leader to drive that shift across the platforms our employees rely on every day. We are seeking an Assistant Vice President of Digital Workplace Engineering to lead the design, engineering, and reliability of our collaboration platforms (Teams, voice, conferencing, messaging) and digital workspace (endpoint, virtual desktop, identity-adjacent access, productivity tooling) and to operationalize Reliability Engineering across all of them.
This is not a role to run these environments as they exist today. It is a mandate to re-engineer how they are built, operated, and measured: making AI-first engineering the default approach, operationalizing The Hartford's Reliability Engineering (RE) model, and managing the organization through OKRs so that availability, performance, and employee experience become measurable engineering outcomes rather than reactive, manually managed services.
What's Different About This Role
This position is intentionally scoped to bring capabilities that are underdeveloped in today's operating model. Success will be measured on closing these gaps:
  • AI-first engineering - the defining expectation. Drive The Hartford's AI-first engineering agenda into the workspace and collaboration domains: embed AI-first standards, agentic and automated operations, and AI-assisted engineering into how the team builds and runs platforms. AI is the default engineering approach here, not a side initiative. This leader sets the bar for what AI-first looks like across the organization.
  • From operations to Reliability Engineering. Operationalize the firm's RE model - SLOs/SLIs, error budgets, blameless postmortems, RE Squad integration, and alignment of run operations to RE strategy, rather than managing availability through escalation and heroics.
  • From manual to automation-first. Drive self-healing, automated and agentic remediation, and AI discipline into environments that today depend on manual change and runbooks.
  • From reactive to observable. Build telemetry, instrumentation, and proactive detection so issues are found and resolved before employees report them, replacing ticket volume as the primary signal of health.
  • From service management to product engineering. Manage collaboration and workspace as products with roadmaps, adoption metrics, and a defined digital employee experience (DEX) practice, not a portfolio of vendor contracts to administer.
  • From vendor-managed to engineering-led. Own the technical depth in-house and hold vendors to our engineering and reliability standards, rather than outsourcing architecture, integration, and accountability.

Key Responsibilities
  • Set the engineering and reliability strategy for collaboration, digital workspace, and the platforms connecting them; translate it into a multi-year roadmap aligned to the CTO's AI-first engineering direction.
  • Set and own the engineering organization's OKRs - translating collaboration, workspace, reliability, and AI-first strategy into clear Objectives and measurable Key Results, aligned to CTO-level OKRs.
  • Operationalize Reliability Engineering across owned platforms - SLOs, incident standards, RE Squad integration, and run-operations-to-RE alignment - consistent with the firm's RE operating model.
  • Drive an AI-first, automation-first engineering culture - AI-first SDLC standards, infrastructure-as-code, automated and agentic remediation, release pipelines, and the systematic elimination of manual toil.
  • Build end-to-end observability and digital employee experience monitoring; make platform and experience health visible, predictive, and tied to business impact.
  • Lead, grow, and modernize a team of engineering directors and their organizations - raising the bar on technical depth, AI-first engineering practice, and reliability ownership.
  • Partner with security, identity, networking, infrastructure, and the Reliability Engineering community to deliver resilient, compliant, performant employee technology.
  • Own vendor and platform relationships from a position of engineering strength; ensure roadmaps, SLAs, and integrations meet our reliability and experience standards.
  • Define and report the Key Results that matter - availability and reliability (SLOs/SLIs, error budgets), AI-first adoption, digital employee experience, and toil/automation ratios - and review progress against OKRs with executive leadership on a regular cadence.

Required Knowledge
  • AI-first engineering (central to this role): Proven leadership applying AI-first and AI-assisted engineering at scale - embedding generative AI, agentic automation, and AI-driven standards into how platforms are designed, built, and operated. This is the defining expectation of the role, and the successful candidate will set the standard for AI-first engineering across collaboration and workspace.
  • Microsoft 365 ecosystem: Deep, current command of the collaboration and digital workspace estate (Teams, endpoint management, virtual desktop, etc.).
  • Reliability / site reliability engineering: A track record in observability, and modern incident management.
  • Outcome-based leadership: Fluency leading teams through OKR-based goal setting and outcome measurement.

Preferred (specific tooling):
  • Intune; Windows 365 or Azure Virtual Desktop/Citrix; observability platforms (Nexthink, Dynatrace, Splunk); Terraform/Ansible; PowerShell/Python; Microsoft 365, including Power Platform, and Microsoft Copilot.

Required Qualifications
  • 12+ years in technology engineering and operations, including 5+ years leading multi-team engineering organizations (managing managers/directors).
  • Proven record driving an AI-first or AI-assisted engineering transformation at scale - embedding AI and automation into how engineering teams build and operate.
  • A track record building or transforming a reliability engineering practice - SLOs, incident management, and measurable toil reduction.
  • Deep engineering background in collaboration and/or digital workspace platforms (Microsoft 365/Teams, voice, endpoint/EUC, virtual desktop, productivity tooling).
  • Hands-on credibility with automation and observability tooling.
  • Experience shifting an organization from operations-led to engineering-led delivery, including vendor and managed-service environments.
  • Experience leading through OKRs and outcome-based goal setting.
  • Enterprise-scale experience in a regulated industry (financial services/insurance preferred).
  • Based in or able to work in the greater Hartford, CT area on a hybrid schedule (three days per week in office).

Preferred Qualifications
  • Familiarity with agentic operations / agentic Reliability Engineering and applying AI to operational decision-making.
  • Experience standing up Digital Employee Experience (DEX) measurement and using it to drive investment.
  • Background in product-management practices applied to internal platforms.
  • Familiarity with chaos/resilience engineering and large-scale capacity planning.

Leadership Competencies
  • Engineering depth paired with executive presence - credible with both engineers and the C-suite.
  • Builds high-performing, AI-first engineering cultures and raises talent bars.
  • Operates through OKRs and outcome-based goal-setting - sets ambitious objectives, holds the team to measurable results, and adjusts based on data.
  • Bias toward automation, measurement, and accountability over manual effort and escalation.
  • Comfortable driving change through established teams and entrenched operating models.

Work Arrangement
Location: Hartford, CT (preferred), Charlotte, NC, or Columbus, OH
This position operates in a hybrid work environment. Candidates may be based in any of the listed locations. Relocation assistance is available for candidates who wish to relocate to Hartford, CT. Candidates must be authorized to work in the United States without employer sponsorship.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$177,600 - $266,400
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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