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Digital Sales Assistant Jobs in Reston, VA (NOW HIRING)

... and assist our Account Managers in handling a variety of client tasks. The purpose of this ... sales, and ad data to inform business decisions and help clients achieve their business goals. As ...

... and assist our Account Managers in handling a variety of client tasks. The purpose of this ... sales, and ad data to inform business decisions and help clients achieve their business goals. As ...

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Digital Sales Assistant information

See Reston, VA salary details

$17

$28

$53

How much do digital sales assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for digital sales assistant in Reston, VA is $28.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $45.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital sales assistant, and why are they important?

To thrive as a Digital Sales Assistant, you need strong digital communication, customer service, and sales skills, usually supported by experience in retail or e-commerce environments. Familiarity with CRM systems, online sales platforms, and basic data analysis tools is commonly required. Excellent organizational abilities, adaptability, and proactive problem-solving are standout soft skills in this role. These competencies are crucial for efficiently supporting sales processes, delivering positive customer experiences, and driving online revenue growth.

What is the difference between Digital Sales Assistant vs Customer Service Representative?

AspectDigital Sales AssistantCustomer Service Representative
CredentialsTypically requires sales or marketing certifications, familiarity with digital toolsCustomer service training, communication skills
Work EnvironmentOnline platforms, digital marketing channels, e-commerce sitesCall centers, retail stores, customer support centers
Employer & IndustryRetail, e-commerce, tech companiesRetail, telecommunications, service industries
Search & Comparison IntentUnderstanding sales roles in digital environmentsCustomer support and service roles

The Digital Sales Assistant focuses on online sales, digital marketing, and e-commerce platforms, often requiring sales certifications and familiarity with digital tools. In contrast, Customer Service Representatives primarily handle customer inquiries and support through calls or in-person interactions. While both roles involve communication skills, their environments and primary objectives differ, making each role suited to different career interests within the customer engagement spectrum.

How does a digital sales assistant typically collaborate with other departments to achieve sales goals?

A Digital Sales Assistant often works closely with marketing, customer service, and product teams to ensure a seamless customer journey and meet sales targets. They help relay customer feedback to improve digital campaigns, assist with troubleshooting issues, and coordinate with product specialists to provide accurate information to potential clients. This cross-functional collaboration ensures that sales strategies are aligned with broader business objectives and that customers receive timely, relevant support.

What does a digital sales assistant do?

A Digital Sales Assistant supports online sales operations by assisting customers through digital channels, managing product listings, processing orders, and responding to inquiries. They work closely with sales and marketing teams to ensure a seamless customer experience, often using CRM and e-commerce platforms. Their responsibilities may also include tracking sales data, updating inventory, and resolving customer issues to help drive revenue growth in an online environment.

What cities near Reston, VA are hiring for Digital Sales Assistant jobs?

Cities near Reston, VA with the most Digital Sales Assistant job openings:

Administrative Assistant - Sales

Tom James Company

Mclean, VA • On-site

$22/hr

Full-time

Re-posted 27 days ago


Tom James rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

36th of 62 rated fashion and textile manufacturers


Job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.
 
We currently have a full-time opening in our McLean, VA office. Our position is for 40 hours per week at $21.50 per hour. After a successful 60-day performance review, the hourly rate will increase to $22.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.
 
Regular onsite attendance required. 
Job Responsibilities
  • Preparing for daily client visits
  • Prepping clothing to be delivered
  • Locating necessary client information (A/R balances, sales sheet)
  • Updating sales materials regarding fabrics/options
  • Coordinating and maintaining all client orders/files
  • Communicating with clients:
  • Setting up appointments
  • Providing status of orders
  • Scheduling deliveries
  • Sending reminders
  • Supporting the sales efforts of the sales professional by:
  • Communicating regularly with the sales professional and other members of the store team
  • Meeting with the sales professional to set goals
  • Managing daily calendar
  • Organizing inventory
  • Pursuing efficiencies for processes and communication
  • Picking up and delivering client items as needed
  • Prospecting new clients using internet and social media applications
  • Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
  • Entering referrals into proprietary system
  • Sending introductory and promotional messages
  • Creating call lists/hot lists
  • Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
  • Maintaining a professional image to interface with corporate clients
A successful candidate fits the following criteria:
  • Confident, independent worker
  • Strong communication skills (verbal, written, listening)
  • Excellent organizational skills
  • Outstanding time management skills
  • Professional customer service skills
  • Social Media savvy (especially on LinkedIn & Instagram)
  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
  • Possesses basic accounting skills (such as balancing accounts)
  • Enjoys being flexible and multitasking
  • Motivated to tackle challenges
  • Yearns to work in a fast-paced team environment
  • Able to bend and lift 30 lbs.
  • Valid Driver’s License required (Exception: larger metropolitan areas)
  • Two years office-related experience is preferred.
  • Experience with a sales-oriented environment is a plus!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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