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Digital Relationship Manager Jobs in Decatur, GA

Audacy, Inc.

Digital Sales Manager

Atlanta, GA · On-site

... CRM, podcasting, blogging, PMax, RSS, etc., means you speak our language. * Developing and ... and digital experiences that reach more than 200 million listeners every month. We create ...

Audacy, Inc.

Digital Sales Manager

Atlanta, GA

Digital Sales Manager Department: Sales Reporting To: VP, Digital Sales Employment Type: Full-Time ... CRM, podcasting, blogging, PMax, RSS, etc., means you speak our language. * Developing and ...

Audacy, Inc.

Digital Sales Manager

Atlanta, GA · On-site

... CRM, podcasting, blogging, PMax, RSS, etc., means you speak our language. * Developing and ... digital experiences that reach more than 200 million listeners every month.We create compelling ...

TIER4 GROUP

Digital Transformation

Atlanta, GA · Hybrid

$80 - $85/hr

Proficiency in digital transformation technologies (e.g., cloud computing, automation, AI/ML, ERP systems, CRM platforms). * Knowledge of CargoWise (C1), Wrike and Workday. * Familiarity with Agile ...

Accenture

Digital Assets Manager

Atlanta, GA

Demonstrated experience developing and managing relationships with senior client executives ... their digital core, optimize their operations, accelerate revenue growth and enhance citizen ...

Accenture

Digital Assets Manager

Atlanta, GA

Demonstrated experience developing and managing relationships with senior client executives ... their digital core, optimize their operations, accelerate revenue growth and enhance citizen ...

DIGITALPOiNTUSA

Digital Marketing Assistant

Atlanta, GA · On-site

You will be reporting directly to the Digital Marketing Manager and assisting with all related ... Knowledge of CRM tools, Google AdWords, and online analytics. * Understanding of advanced marketing ...

DIGITALPOiNTUSA

Digital Marketing Assistant

Atlanta, GA · On-site +1

You will be reporting directly to the Digital Marketing Manager and assisting with all related ... Knowledge of CRM tools, Google AdWords, and online analytics. * Understanding of advanced marketing ...

ResiHome, LLC.

Digital Growth Manager

Atlanta, GA · On-site

$85 - $125/hr

Digital Growth Manager Atlanta, GA, US 8 days ago Requisition ID: 2000 Most housing companies treat ... Navigate a robust CRM confidently and build the relationships across your toolbox that make ...

ResiHome

Digital Growth Manager

Atlanta, GA · On-site

$90 - $130/hr

Digital Growth Manager Atlanta, GA, US 3 days ago Requisition ID: 2000 Most housing companies treat ... Navigate a robust CRM confidently and build the relationships across your toolbox that make ...

Resicap, Lp

Digital Growth Manager

Atlanta, GA · On-site

$70 - $110/hr

Digital Growth Manager Atlanta, GA, US 8 days ago Requisition ID: 2000 Most housing companies treat ... Navigate a robust CRM confidently and build the relationships across your toolbox that make ...

KWSM

Digital Account Manager

Sandy Springs, GA · On-site

Our Digital Account Managers lead the execution of client strategies with the support of a team of ... Proactive and relationship focused with clients, educating them and communicating our strategic ...

KWSM

Digital Account Manager

Sandy Springs, GA · On-site

Our Digital Account Managers lead the execution of client strategies with the support of a team of ... Proactive and relationship focused with clients, educating them and communicating our strategic ...

KWSM

Digital Account Manager

Atlanta, GA · On-site

Our Digital Account Managers lead the execution of client strategies with the support of a team of ... Proactive and relationship focused with clients, educating them and communicating our strategic ...

ResiHome

Digital Growth Manager

Atlanta, GA · On-site

You'll own the entire digital footprint: how we look, how we're found, how we're measured, and how ... CRM confidently and build the relationships across your toolbox that make business-critical ...

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Showing results 41-60

All JobsDigital Relationship JobsDigital Relationship Manager JobsDigital Relationship Manager Jobs in Decatur, GA

Digital Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do digital relationship manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for digital relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What job categories do people searching Digital Relationship Manager jobs in Decatur, GA look for?

The top searched job categories for Digital Relationship Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Digital Relationship Manager jobs?

Cities near Decatur, GA with the most Digital Relationship Manager job openings:

Digital Relationship Manager jobs near you
Infographic showing various Digital Relationship Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.

Senior Director, Digital, Loyalty & Off-Premise

Church's Chicken

Atlanta, GA • On-site

Full-time

Posted 25 days ago

Church's Texas Chicken rating

4.9

Company rating: 4.9 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

67th of 106 rated fast food restaurants

Job description

Church's Texas Chicken
Employee Job Description
Job Title: Senior Director, Digital, Loyalty & Off-Premise
Reports To: VP Digital & Loyalty
Department: Marketing
Job Summary:
The Senior Director, Digital, Loyalty & Off-Premise will lead Church's digital guest experience and commercial growth across owned ordering channels, third-party delivery, catering and be the owner and champion for our Real Rewards® loyalty program and all CRM initiatives. This role owns strategy, execution, performance, and profitability for digital direct and off-premise channels, partnering cross-functionally with Brand Marketing, Operations, IT, Finance, Legal, Supply Chain, Analytics, vendors, and franchise stakeholders to improve guest engagement, increase frequency and spend and grow profitable sales.
Key Duties/Responsibilities:
  • Direct & Off-Premise Strategy: Own the overall strategy, performance and profitability for first- and third-party digital ordering, delivery and catering programs.
  • Loyalty & CRM Strategy: Lead loyalty, CRM (email, SMS, Push), segmentation, lifecycle marketing, and customer journey strategies that grow Real Rewards® member acquisition, activation, engagement, retention, and customer lifetime value. This leader will spearhead development of data-driven, audience-centric campaigns and automated journeys to make our guests' experiences as personalized and valuable as possible.
  • Driving First-Party Ordering Growth: Lead the continued growth of direct online ordering sales through churchs.com and our native mobile apps, leveraging CRM, partnering with stakeholders that include brand, menu innovation, digital product management and menu management.
  • Third-Party Marketplace Partner Management: Lead business and relationships with third-party delivery platforms (ex. DoorDash, UberEats, GrubHub, Favor, ezCater) to deliver great guest experiences, fuel discovery of our brand and optimize marketplace performance and profitability.
  • Own and Grow Church's Catering: Lead the launch and growth of our catering program including go-to-market strategy (ex. lead acquisition, qualification, nurture); guide offer strategy, marketing and CRM campaign planning and partner w/ Operations & Training for smooth execution.
  • Collaborate with Digital Experience team to ensure outbound CRM messaging connects with our website and native apps deliver seamless guest online order experiences.
  • Data, Insights & Reporting: Partner closely with our Data & Analytics team to track and evaluate performance of all revenue channels, identify opportunities, and communicate clear recommendations to leadership and franchise stakeholders.
  • Cross-Functional Partnerships & Communication: Collaborate with Brand, Menu, IT, Operations, Training, Legal, Finance, Corporate Communications and franchise stakeholders to ensure holistic awareness, support and compliance.
  • Compliance, Fraud & Risk Management: Partner with IT, Legal and Digital Experience to maintain compliance (ex. guest data privacy, accessibility), mitigate fraud risks and other potential bad actors.

Position Requirements (Education, Qualifications, Experience):
  • 7-12 years of digital leadership experience in QSR or Fast-Casual overseeing digital and off-premise commerce (including catering)
  • Demonstrated expertise leading and managing loyalty programs and mulit-channel CRM programs; a digital marketing native that has worked with a CDP, enterprise CRM platforms and understands and can keep up with technical dependencies (APIs, webhooks) to execute data-driven personalization and messaging at scale.
  • Direct experience managing external partners that includes loyalty (ex. Punchh, Thanx, Paytronix, etc), first-party ordering (ex. Olo) and third-party marketplaces (ex. DoorDash, UberEats, ezCater)
  • Analytical leader with strong communication, problem-solving, project management, presentation, organization, and prioritization skills.
  • Strong analytical skills (Excel required) and comfort with BI / reporting tools (e.g., Tableau, Power BI) to translate insights into action.
  • Proven ability to lead, communicate, negotiate, and influence effectively across cross-functional teams and franchise stakeholders, with strong collaboration, change management, prioritization, and budget discipline.

Competencies:
• Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
• Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
• Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
• Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
• Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
• Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
• Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Travel: Up to 10%
1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's®, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.
2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

What Church's Texas Chicken employees say

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Benefits

Hours and flexibility

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About Church's Chicken

Sourced by ZipRecruiter

Church's Chicken is a premier business in the fast food and restaurant industry, renowned for its expansive network of quick-service chicken restaurants. Located in Atlanta, GA, US, and with an official website at churchs.com, the company serves millions of customers globally. The enterprise prides itself on its classic, home-style fried chicken, tenders, and biscuits, as well as a variety of delectable sides, desserts, and sauces. Since its founding by George W. Church Sr. in 1952, the company has devoted itself to providing quality meals at a great value, and today has over 1,500 locations across 25 countries.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

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