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Digital Relationship Manager Jobs in Georgia (NOW HIRING)

As a Business Relationship Manager, you will play a key role in: * Improving the lives of our ... Educate customers on how to use our digital platforms to bank and invest when, where and how they ...

Business Relationship Manager

Duluth, GA · On-site

$65K - $100K/yr

As a Business Relationship Manager, you will play a key role in: * Improving the lives of our ... Educate customers on how to use our digital platforms to bank and invest when, where and how they ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

... digital offerings and mobile app. Delivering financial peace of mind starts with a team that values ... The Commercial Relationship Manager is responsible for attainment of deposit and loan growth ...

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Digital Relationship Manager information

See Georgia salary details

$23.6K

$68.1K

$118.6K

How much do digital relationship manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for digital relationship manager in Georgia is $68,146.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $89,100.00 per year, depending on experience, location, and employer.

What is a digital relationship manager?

A Digital Relationship Manager is a professional who manages and nurtures relationships with clients or customers through digital channels such as email, social media, and online platforms. Their main goal is to enhance customer engagement, resolve issues, and ensure a positive digital experience. They often collaborate with marketing, sales, and customer support teams to develop strategies that improve customer satisfaction and retention. Digital Relationship Managers use data and analytics to understand customer preferences and personalize interactions. This role is essential in helping organizations build strong, long-lasting relationships in an increasingly digital world.

How does a digital relationship manager typically collaborate with other departments to enhance the customer experience?

Digital Relationship Managers work closely with teams such as marketing, sales, IT, and customer support to create seamless digital experiences for clients. They often act as a bridge, communicating customer feedback and digital engagement insights to relevant departments to improve products and services. Collaboration may include participating in strategy meetings, co-developing digital campaigns, and coordinating on technology integrations to ensure that customers receive consistent and personalized interactions across all digital platforms.

What are the key skills and qualifications needed to thrive as a digital relationship manager, and why are they important?

To thrive as a Digital Relationship Manager, you need expertise in digital marketing, CRM platforms, and customer engagement strategies, often supported by a bachelor’s degree in marketing or business. Familiarity with tools like Salesforce, HubSpot, data analytics software, and social media management systems is typically required. Outstanding communication, problem-solving skills, and the ability to build rapport virtually help set top performers apart. These skills ensure effective client management, foster loyalty, and drive business growth in increasingly digital environments.

What is the difference between Digital Relationship Manager vs Customer Success Manager?

AspectDigital Relationship ManagerCustomer Success Manager
Primary FocusManaging digital channels and online customer interactionsEnsuring customer satisfaction and retention
Required SkillsDigital marketing, CRM tools, data analysisCommunication, problem-solving, client management
Work EnvironmentOnline platforms, digital marketing teamsCustomer service teams, client-facing roles
Industry UsageBanking, finance, e-commerceTech, SaaS, financial services

The Digital Relationship Manager primarily focuses on managing online interactions and digital channels to strengthen customer relationships, often working with digital marketing tools. In contrast, the Customer Success Manager emphasizes ensuring customer satisfaction and retention through direct client engagement. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to Digital Relationship Manager jobs in Georgia?

For Digital Relationship Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Digital Relationship Manager jobs in Georgia look for?

The top searched job categories for Digital Relationship Manager jobs in Georgia are:

What cities in Georgia are hiring for Digital Relationship Manager jobs?

Cities in Georgia with the most Digital Relationship Manager job openings:

Infographic showing various Digital Relationship Manager job openings in Georgia as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 67% Physical, 3% Hybrid, and 30% Remote job distribution, with an average salary of $68,146 per year, or $32.8 per hour.

Sr Digital Business Relationship Manager, Finance & Accounting

Cabot Corporation

Alpharetta, GA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 hours ago

Posted today


Job description

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.
Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow's needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.
If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply!

Your Role at Cabot:

Cabot Corporation is seeking a Sr Digital Business Relationship Manager (BRM) with Finance and Accounting experience to join the Global Digital organization at either our Alpharetta, GA or Riga, Latvia locations.

The Sr BRM will drive Digital strategy across finance and accounting management activities such as general accounting, costing, consolidation and financial reporting. This role requires transactional, business and/or corporate finance process knowledge with digital solutions expertise to drive innovation and enhance business value.
This person understands both business and digital to drive innovation and shape demand for technology that increases business value. The BRM represents Digital and works closely with specific business units, regions, and business functions. Their objective is to converge business and Digital as true strategic partners and ensure business value results.


The Sr BRM partners with the R2R Global Process Owner, regional accounting and corporate finance leadership, integrating Finance and Digital as strategic partners. The Sr BRM is responsible for capturing the business needs, assisting in the prioritization of projects, ensuring that projects align with the technology that provides maximum return on investment, and assisting with the development of Digital strategy. They collaborate with regional digital partners, enterprise architects, project managers, business analysts, and data teams to align projects with business needs and technology. This role focuses on evolving culture, building strategic partnerships with the Finance & Accounting community and driving business value through information and technology.

How You'll Make an Impact:

  • Serve as the point of escalation for digital day-to-day operations and are also accountable to drive our vision of exceptional experiences by partnering with the different digital groups and managed service providers in a culture of shared ownership.

  • Accountable for the delivery of enhancements, projects and proactive understanding and tracking activity (e.g., tickets, requests, customer feedback metrics) related to their functional area(s) understanding trends to shape future demand

  • Collaborate with the Global Process Owner, delivery center leaders, and Finance leadership team on project awareness, pre-project ideation, evaluation of proposals, build business cases, and plan new initiatives.

  • Consult with solutions and enterprise architects to develop capability roadmaps and determine how they fit into enterprise-wide capability roadmaps and priorities.

  • Ensure business case value realization and optimization, from business plans through consultancy, business case development, financial awareness, managing expectations, and identifying opportunities to add value.

  • Operationalize the IT strategy, deliver on-time and in-budget, enable/advocate for the necessary process transformations, and finally ensure adoption and value realization.

  • Ensure project and initiative progress, including consistent and effective communication. This includes managing escalation and avoiding risk.

  • Monitor Performance and KPI's to ensure services are aligned with customer needs, are delivered and value is delivered by technology to the business.

  • Develop deep knowledge of the Finance & Accounting function and build positive relationships, both horizontally and vertically, to ensure that the finance & accounting function's strategy and key performance indicators are identified and leveraged for effective Digital demand shaping.

  • Elevate Digital into a strategic partner via strong partnership with functional leaders to evolve culture and organizational behavior by coaching finance & accounting business partners to articulate the technology needs and requirements in their function that will advance business performance.

What You'll Bring to Cabot:

  • Bachelor's degree with related discipline.

  • A minimum of 7 years of related experience (inclusive of digital business relationship management between IT/assigned customer groups and F&A-related responsibilities).

  • Experience facilitating the development and implementation of digital business initiatives and projects based on general accounting, costing, and financial reporting organizational objectives.

  • Experience across one or more of the following ERP Systems (JD Edwards, SAP, or other ERP system).

  • Prior experience understanding business needs and a demonstrated track record of creating technology solutions to solve business problems to deliver technology solutions that create business value. (globally, or across multiple divisions or regions within a single company).

  • Prior experience creating business requirements documents, use cases, user acceptance test plans, process flow and data flow diagrams.

  • Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization.

  • Demonstrated ability to interact with, influence and motivate others using diplomacy, conflict resolution and problem-solving skills to achieve win-win outcomes.

  • Strong written and verbal communication skills with the ability to communicate technical or complex subject matter in business terms.

  • An exceptional listener, able to comprehend what is said and probe important details to get to the true business requirements.

How We'll Support Your Success:

  • The pay range for this role for those based in Riga, Latvia is from 48,100 to 76,900. The actual compensation offered to the successful candidate will depend on the candidate's skill, qualifications, experience and location. In addition, all positions are eligible for health benefits on the first day of employment, 401K savings plans, vision, dental and annual bonus based on company performance.

  • Dynamic, Flexible, Hard Working, Team Environment - We are busy, collaborative, growing, and we are doing really meaningful work.

  • Growth-Training, great peer coaching and support, and the ability to personally grow your influence, your position, and your compensation.

  • Meaningful Work that is Valued- Customers are demanding sustainable solutions without compromising quality or performance. The work we do is visible, and is helping to create a more abundant, affordable, and cleaner future. It is an awesome feeling to know you're making a living by making a positive impact in the world; and to be able to say, "I was a part of that."

  • Benefits, Vacation, Etc. - We offer a competitive package of benefits. Benefits begin on first day of employment. Cabot Benefits

  • Feedback- We are committed to giving and receiving feedback in a direct and open fashion.

  • Support- You are part of a team and deserve to feel encouraged and supported. We have a global team of engineers that are willing to help. You will be part of a team that cares about you personally and professionally. Our success depends on your success.

#LI-HYBRID

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.
Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, "Creating for Tomorrow," we are focused on our core strengths to lead in performance and sustainability - today and into the future.