Digital Payment Manager Jobs (NOW HIRING)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Global Card and Intelligent Payables product team is committed to driving digital payment adoption and creating innovative solutions that help our clients capture and manage spend. This role will sit within the Commercial Card Product Development team, which plays a pivotal role in managing and shaping the commercial card platforms that define how our corporate clients engage with our products. It will be aligned to mobile wallet and global travel products and be responsible for creating and managing digital product strategies, managing relationships with partners who provide our digital card solutions, being the subject matter expert for virtual cards, working with sales to identify opportunities for solution expansion that include virtual cards, and working with B2B product teams to create cross functional solutions. You will reimagine the future of our platforms, ensuring they meet both business goals and compliance standards, while driving revenue and enhancing client experience.

The individual must be comfortable working on technical projects, leading multi-discipline project teams, teaching non-technical partners, communicating value internally and externally, conducting stakeholder impact assessments creating business cases and documenting business requirements, and working with partners to create commercialization materials.

Key Responsibilities:

- Define and execute the platform strategy, roadmap, and commercialization plans for mobile wallet, virtual card, and travel payment solutions, aligning investments to client needs, market opportunities, and business objectives

Lead the development and enhancement of digital payment capabilities, including mobile wallet provisioning, tokenized payments, virtual card issuance, and travel-related payment experiences

Serve as a subject matter expert for virtual card and travel payment solutions, partnering with Global Product, Sales, and Operations to identify opportunities to expand client adoption and wallet share

Manage strategic relationships with payment networks, wallet providers, travel technology partners, and third-party vendors to deliver new capabilities and optimize product performance

Partner across card, payables, fraud, risk, operations, and technology teams to design digital payment solutions that improve client experience and drive business growth

Develop business cases, product requirements, and stakeholder impact assessments to support new products, enhancements, regulatory changes, and platform modernization initiatives

Monitor product performance, client feedback, market trends, and competitive offerings to prioritize investments, enhance commercialization strategies, and identify opportunities for innovation.

Required Skills:

Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds

Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities

Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo

Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge

The candidate should have:

- Bachelor's degree

- 5+ years experience in product management and/or development

- Direct experience working in Commercial Card or Financial Services industry or payments background

- Experience managing a critical, large-scale application and third party relationships

- Demonstrated experience remediating a highly complex global program/product

- Tech development experience, understands Agile and the complexities of managing tech resources and budget

- Cannot be blind to risk when proposing and facilitating product enhancements while also knowing when to push chips in and go after solutions that will drive revenue

- Must be comfortable with making business decisions using general guidance from Legal, risk and industry partners

- Adept at designing communications to educate Product, Sales, Operations, and Credit partners

- Strategic thinker balanced with a tactical execution skillset

- Strong multi-tasker with ability to successfully manage multiple projects and deadlines simultaneously

- Excellent communication, presentation, and persuasion skills

- Ability to work on cross-functional, global teams across multiple time zones and foster strong working relationships

- Flexible and adaptable team player

- Demonstrated leadership abilities

- Analytical and creative problem-solving skills to effectively work through complex challenges and project roadblocks, responding with the appropriate sense of urgency

- Self-starter with a desire to succeed, elevating themselves and others they work with to deliver exceptional results

- A passionate and motivated individual with a growth mindset and customer-focused

Desired Skills:

- Understanding of Bank of America or similar financial institution

- Familiarity with Fintech offerings in the card industry

- Travel industry expertise

Skills:

• Process Management

• Product Design and Development

• Product Management

• Project Management

• Strategy Planning and Development

• Business Acumen

• Innovative Thinking

• Leadership Development

• Performance Management

• Agile Practices

• Business Development

• Oral Communications

• Process Effectiveness

• Relationship Building

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)Pay and benefits informationPay range$105,700.00 - $164,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.