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Digital Operations Associate Jobs in Miami, FL (NOW HIRING)

Hard Rock Digital

Associate - Verifications

Hollywood, FL · On-site

$14.50 - $19.25/hr

We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the position? As a Verifications Associate you will be an integral part of our operations team.

Hard Rock Digital

Associate - Verifications

Hollywood, FL · On-site

$14.50 - $19.25/hr

We're taking that foundation of success and bringing it to the digital space - ready to join us? What's the position? As a Verifications Associate you will be an integral part of our operations team.

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All JobsDigital Operations Associate JobsDigital Operations Associate Jobs in Miami, FL

Digital Operations Associate information

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How much do digital operations associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for digital operations associate in Miami, FL is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $28.99 per hour, depending on experience, location, and employer.

What does a digital operations associate do?

A digital operations associate manages and optimizes digital platforms, ensuring smooth functioning of online processes such as content management, data analysis, and system updates. They often use tools like content management systems (CMS), analytics software, and project management platforms to support digital strategies and improve operational efficiency.

What are the key skills and qualifications needed to thrive as a digital operations associate, and why are they important?

To thrive as a Digital Operations Associate, you need strong analytical skills, attention to detail, and a background in business, marketing, or information technology. Familiarity with digital platforms, content management systems (CMS), data analytics tools, and project management software is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively and respond to rapidly changing digital environments. These skills ensure smooth digital operations, efficient project execution, and contribute to the organization's overall digital success.

What are some typical challenges a digital operations associate might face when managing multiple digital platforms simultaneously?

Digital Operations Associates often juggle various digital platforms, such as content management systems, analytics tools, and customer engagement software. A common challenge is ensuring consistency and accuracy across all platforms while responding to real-time issues or updates. Effective prioritization, strong communication with cross-functional teams, and attention to detail are essential to prevent errors and ensure smooth operations. Additionally, adapting quickly to new tools and evolving digital trends is key to success in this dynamic role.

What is the difference between Digital Operations Associate vs Digital Marketing Coordinator?

AspectDigital Operations AssociateDigital Marketing Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentSupports digital platforms, manages data, and ensures operational efficiencyDevelops marketing campaigns, manages content, and analyzes marketing performance
Employer & Industry UsageCommon in tech, e-commerce, and digital service companiesPrevalent in advertising agencies, brands, and marketing firms

The Digital Operations Associate focuses on maintaining digital systems and ensuring smooth online processes, while the Digital Marketing Coordinator concentrates on creating and executing marketing campaigns. Both roles often collaborate but serve different core functions within digital teams.

What are the most commonly searched types of Digital Operations jobs in Miami, FL? The most popular types of Digital Operations jobs in Miami, FL are:
What are popular job titles related to Digital Operations Associate jobs in Miami, FL? For Digital Operations Associate jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Digital Operations Associate jobs in Miami, FL look for? The top searched job categories for Digital Operations Associate jobs in Miami, FL are:
What cities near Miami, FL are hiring for Digital Operations Associate jobs? Cities near Miami, FL with the most Digital Operations Associate job openings:
Digital Operations Associate jobs near you
Infographic showing various Digital Operations Associate job openings in Miami, FL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,211 per year, or $25.1 per hour.

Associate - Verifications

Hard Rock Digital

Hollywood, FL • On-site

$14.50 - $19.25/hr

Other

PTO

Posted 18 days ago

Job description

What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We're building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
As a Verifications Associate you will be an integral part of our operations team. This role is all about making sure we really know who our customers are - verifying identities, understanding risks, and keeping us compliant with regulations, all while assisting our customer through the onboarding experience and beyond
Key Responsibilities:
  • Reviewing and approving customer ID documents in accordance with company policy
  • Case handling, escalation and resolution
  • Communicating with customers to request information, provide support and perform investigations
  • Performing enhanced verifications tasks such as PEP and Sanction screening
  • Working closely with Risk, Compliance and Customer Support teams to ensure KYC requirements are met
  • Escalating suspicious activity or unusual findings
  • Keeping accurate and tidy records that are up-to-date and in line with regulatory standards
  • Staying up to date with AML/KYC regulations, policy updates, and best practices
  • Participating in, and aiding in the delivery, of relevant training programs
  • Participating in ad hoc tasks and team projects
  • Supporting a 24/7 operation
What are we looking for?
We're looking for a detail-oriented, curious, and proactive person to join our team. If you're someone who loves analysing information, spotting red flags, and making sure everything's above board, we'd love to hear from you. We are looking for an individual who has excellent written and verbal communication skills. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming. Inaddition to completing daily tasks, you will also oversee the shift, acting as a point of escalation and ensuring all tasks are completed accurately and on time.
Must haves:
  • Ability to make risk-based decisions
  • Good attention to detail
  • Strong interpersonal skills
  • Good understanding of data protection
  • Trustworthy and acts with integrity
  • Desire and willingness to learn
  • Proactivity - maintaining awareness of policies and procedures while complying with AML, Responsible Gambling and Regulatory requirements
  • Strong computer, literacy and numeracy skills
  • Flexibility to support a 24/7 operation
Nice to have:
  • Previous experience in a similar role
  • Understanding of Anti-Fraud and Anti Money Laundering practices
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
  • Competitive pay and benefits
  • Great training and development opportunities
  • Flexible vacation allowance
  • Possible hybrid working options
  • Start-up culture backed by a secure, global brand
  • Being part of a team of rockstars!

Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

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