Digital Navigator Jobs in Washington (NOW HIRING)

About Employee Navigator

Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing employee benefits and HR a whole lot easier. Our platform simplifies the day-to-day work behind benefits administration, employee onboarding, and other HR tasks. As the leading broker-focused platform we serve more than 180,000 companies and over 14 million employees around the country. We're also honored to have been named a Washington Post Top Workplace for six consecutive years.

About the Position

Employee Navigator is looking for an experienced Product Manager with a technical background to own Key Features of our Human Resources and Benefits systems. Employee Navigator is revolutionizing how benefits are administered and sold to small companies and their employees, through Brokers who utilize our platform.

Our mission is to build a multi-sided B2B platform that transforms how the industry works through the automation and standardization of digital enrollments. This is not an easy challenge given the current state of technology in this industry. To take on this role you should not be afraid to think big and seek constant input and feedback from customers and stakeholders while balancing the needs of growing a long-term profitable business.

The challenges are great - but the rewards are even larger. Are you able to think in the large but work in the small? Can you help a team see the big picture while paying attention to the level of detail needed to be successful? Do you have the necessary determination and perseverance to keep chipping away at problems, while being receptive and staying alert to potentially game-changing solutions? Then this could be the opportunity for you!

Please note: This is an onsite role, not a remote role. 

Responsibilities

• Translate business and conceptual user requirements into functional requirements that can be implemented by developers and tested by QA.
• Lead strategic discussions with assistance to further product evolution.
• Manage inputs from many sources to identify and prioritize software development efforts to best support the strategy, including new features and maintenance efforts.
• Perform a detailed analysis by outlining problems, reconciling conflicts, identifying opportunities, and documenting solutions for the business.
• Help refine and execute the product vision and strategy of our industry-leading benefits administration platform within our HR and Benefits feature set.
• Conduct research with partners and within the industry as input into documenting detailed solutions for the business.
• Plan the development of application features and ensure timely delivery.
• Anticipate risks and determine appropriate mitigation plans as necessary. 
• Research and maintain an understanding of the competitive landscape. 
• Work with partners and internal support teams to evaluate usage feedback.
• Define and track success metrics.

Qualifications

• At least 2 years of product management (or related) experience: ideally developing customer-facing web applications, managing technical aspects of a solution, or working on a Software as a Service (SaaS) based application.
• A passion for detailed feature design and problem-solving. Ability to translate high-level requirements into detailed product specifications.
• Strong problem-framing and analytical skills, with a focus on creating innovative software solutions for complex business problems.
• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.
• Experience with pulling data utilizing SQL and utilizing data to tell a story.
• Ability to manage complex initiatives with limited supervision.
• Bachelor's Degree.

Bonus points

• Experience with the benefits industry, though not required, is highly desirable, however experience with digitizing a similar B2B supply chain in a similarly complex industry is still an advantage.
• A minimum of 3-5 years of experience in health/life/disability insurance is preferred.
• Product Management Certification, though not required, is highly desirable.