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Digital Live Chat Manager Jobs (NOW HIRING)

Simera

Chat Support Representative RO

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

New

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative EG

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative AR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

New

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative PT

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Responsibilities * Respond to customer inquiries through live chat and other digital support ... Ability to multitask and manage multiple conversations simultaneously. * Ability to communicate ...

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Digital Live Chat Manager information

See salary details

$14.5K

$92.9K

$164K

How much do digital live chat manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for digital live chat manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Digital Live Chat Manager jobs?

For Digital Live Chat Manager jobs, the most frequently searched job titles are:

Infographic showing various Digital Live Chat Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $92,919 per year, or $44.7 per hour.

Chat Support Representative RO

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 5 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

Apply