Auto Lending Domain Consultant
Must Have Technical/Functional Skills
• 12+ years of experience in the auto finance industry, specifically in roles like Business Analyst, Product Manager, Underwriter, or a similar consulting role.
• In-depth knowledge of auto loan products (new, used, refinance, lease), credit lifecycle management, and dealer-facing finance operations.
• Proven experience working with and implementing Loan Origination Systems (LOS) and/or loan servicing platforms specific to auto lending. Proficiency in data analysis and process modeling tools.
• Experience in digital lending transformation projects.
• Experience with advanced analytics, reporting, and business intelligence in the lending space.
Roles & Responsibilities
* Serve as the primary subject matter expert for the end-to-end auto lending lifecycle, including Loan Origination Systems (LOS), underwriting (direct and indirect), credit risk assessment, loan servicing, compliance, and collections.
* Conduct detailed current-state ("as-is") analysis and define future-state ("to-be") processes for auto lending operations.
* Gather, analyze, document, and manage functional and non-functional requirements for technology solutions, ensuring alignment with business objectives and regulatory compliance.
* Lead workshops and interviews with business stakeholders to elicit detailed requirements for system changes, product launches, or digital transformations.
* Create clear, concise documentation, including Business Requirement Documents (BRDs), functional specifications, use cases, and process flow diagrams.
Solution Consulting & Project Delivery
* Collaborate with IT and development teams to translate business requirements into technical designs and scalable solutions.
* Evaluate, recommend, and configure industry-leading Auto LOS and loan servicing platforms (e.g., DealerTrack, defi SOLUTIONS, Black Knight, etc.) or internal proprietary systems.
* Identify opportunities for process automation, efficiency improvements, and cost reduction within the lending domain.
* Assist in developing and executing comprehensive test plans (UAT, integration testing) to ensure solutions meet business requirements and operate as expected.
* Support change management activities, including training, communication, and deployment to business users.
* Maintain a deep and current understanding of federal and state regulations impacting auto lending, such as TILA, ECOA, FCRA, and F&I regulations.
* Ensure all new processes and system enhancements are designed and implemented in full compliance with legal and regulatory mandates.
* Work with Risk and Compliance teams to assess potential impacts of regulatory changes and translate them into actionable system or process requirements.