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Digital Customer Success Partner Jobs (NOW HIRING)

OneCloud, Inc.

Customer Success Partner

New York, NY · On-site

OneCloud's Customer Success team is cross-functional as it engages with customers and partners along with OneCloud sales and product development to ensure high customer satisfaction, identify and ...

Hi Rasmus Inc.

$65K - $72K/yr

Customer Success Partner Department: Customer Success Employment Type: Full Time Location: United States - Remote Compensation: $65,000 - $72,000 / year Description * Innovation - We embrace ...

New

APM Terminals

Customer Success Partner

Charlotte, NC · On-site

$55K - $65K/yr

This role partners closely with customers, sales teams, product teams, and internal stakeholders to ... With simple end-to-end offering of products and digital services, seamless customer engagement and ...

Hi Rasmus

Customer Success Partner

Nashville, TN · On-site +1

$65K - $72K/yr

Customer Success Job Type: Full time Compensation: Range of $65,000 to $72,000 annually Working Hours: Flexible within North American time zones About You You're someone who manages relationships ...

Maersk

Customer Success Partner

Charlotte, NC · On-site

$55K - $65K/yr

This role partners closely with customers, sales teams, product teams, and internal stakeholders to ensure pricing accuracy, contract compliance, and a seamless customer experience. The ideal ...

Hi Rasmus

Customer Success Partner

$65K - $72K/yr

Customer Success Job Type: Full time Compensation: Range of $65,000 to $72,000 annually Working Hours: Flexible within North American time zones About You You're someone who manages relationships ...

CreatorIQ

Senior Customer Success Partner

Manhattan, NY · On-site

Senior Customer Success Partner As a Senior Customer Success Partner at CreatorIQ, you will be the strategic advisor to a portfolio of high-value enterprise customers, helping them achieve meaningful ...

CreatorIQ

Senior Customer Success Partner

Senior Customer Success Partner, Enterprise As a Senior Customer Success Partner, Enterprise at CreatorIQ, you will be the strategic advisor to a portfolio of high-value enterprise customers, helping ...

CreatorIQ, Inc

Senior Customer Success Partner

New York, NY · On-site

$93K - $110K/yr

Senior Customer Success Partner As a Senior Customer Success Partner at CreatorIQ, you will be the strategic advisor to a portfolio of high-value enterprise customers, helping them achieve meaningful ...

Uniguest Inc.

Digital Program Manager, Customer Success Full Time Professional Remote United States Nashville, TN ... Partner with Sales, Business Systems, Support, Product, Finance, and Customer Success stakeholders ...

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Digital Customer Success Partner information

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How much do digital customer success partner jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for digital customer success partner in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

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Infographic showing various Digital Customer Success Partner job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $50,369 per year, or $24.2 per hour.

Customer Success Partner

New York, NY • On-site

OneCloud, Inc.
See more jobs at OneCloud, Inc.external

Full-time

Medical, Dental, Retirement

Re-posted 20 days ago

Key responsibilities

  • Support the customer lifecycle from pre-sales to post-sale to ensure customer satisfaction and identify use cases.

  • Assist with customer support and interface with partners to deliver solutions on the OneCloud platform.

  • Identify opportunities for customer adoption and expansion, and coordinate with sales and stakeholders to drive growth.

Job description

New York, United States

OneCloud is looking for a dynamic, creative, highly personable and skilled Customer Success Partner reporting to the OneCloud's Director of Customer Success. In this role, you will support OneCloud's growing Customer Success team in North America. OneCloud's Customer Success team is cross-functional as it engages with customers and partners along with OneCloud sales and product development to ensure high customer satisfaction, identify and drive use cases and provide an overall improvement in productivity and quality of the OneCloud service. The preferred location for this position is the New York City tri-state area. 

What you'll be doing:

  • Driving excellence throughout the entire customer lifecycle; from consultative pre-sales that identify initial use-cases to post-sale product delivery and customer satisfaction.
  • Evangelizing the use of OneCloud across an array of use cases. 
  • Assisting customer support.
  • Interfacing with OneCloud partners who deliver solutions on the OneCloud platform. 
  • Identifying additional opportunities for customer adoption and expansion.


More about you:

  • 2-3+ years' experience with line of business finance-related processes and business cycles.
  • Strong knowledge of cloud and on-prem technical infrastructure, line of business applications that include Enterprise Performance Management (EPM), Business Intelligence (BI), and source transaction and GL systems. A plus would be a background with multi-dimensional modeling, programming, and/or scripting. 
  • Ability to constantly exceed SLAs and improve processes.
  • Strong communication skills.
  • Strong interpersonal and active listening skills along with characteristics of high integrity and being persuasive, resilient, methodical, and creative.
  • BS/BA degree 


More about the role:

  • You'll also be someone who can take a complex issue and break it down into simple, manageable steps or milestones;
  • Possesses spirit and tenacity to drive excellence throughout the entire customer lifecycle; from helping your team with solving an initial customer use case (pre-sales), product delivery and customer satisfaction (post-sales) and identifying new customer user-cases (expansion).
  • Bringing together and cooperate with all stakeholders to lead diverse teams comprised of staff from clients, partners, and OneCloud across multiple customers and projects. 
  • Providing vision, guidance, insight expertise and advice to the OneCloud Customer Success team;
  • Spot and identify additional opportunities for customer adoption and expansion and promptly coordinate with the OneCloud sales team. 
  • Coordinate and/or resolve all customer escalations promptly, timely and effectively.
  • Build relationships with key implantation and technology partners.
  • Some travel (up to 30%). 

Compensation Structure:

  • Base Salary + variable compensation as a function of initial sales and expansions
  • Full benefits including medical, dental, and 401K plan


About OneCloud

OneCloud addresses a broad, large, and underserved market to connect and automate the systems that support the Office of the CFO. The OneCloud platform provides intuitive and robust integration for Performance Management (EPM), Business Intelligence (BI), and System of Record (SoR) technologies to easily automate, and integrate business-critical applications that coexist on-premise and in the cloud. OneCloud is used in the office of the CFO by Fortune 500 companies as well by SMB companies and works closely with other technology companies to build intelligent integration and automation for business users. To learn more about OneCloud functionality and integration options, visit www.onecloud.io/solutions or follow OneCloud on LinkedIn: https://www.linkedin.com/company/onecloud-io

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