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Digital Customer Service Jobs in Delaware (NOW HIRING)

Mr. Rooter

Customer Service Representative

Newark, DE · On-site

$15.75 - $21.25/hr

As a customer service representative, you'll be doing something that matters! At Mr. Rooter ... You'll need to be comfortable using a variety of different digital technology and software ...

Walgreens

Customer Service Associate

Seaford, DE · On-site

$13.75 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Middletown, DE

$13.75 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Middletown, DE

$13.75 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Wilmington, DE · On-site

$14 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Newark, DE

$14.25 - $19.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Townsend, DE · On-site

$13.75 - $19/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Newark, DE · On-site

$14.25 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Seaford, DE

$13.75 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Wilmington, DE · On-site

$14 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Newark, DE

$14.25 - $19.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Middletown, DE

$13.75 - $18.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Dover, DE · On-site

$15 - $17.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Wilmington, DE · On-site

$15 - $17.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Seaford, DE · On-site

$15 - $17.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Townsend, DE · On-site

$15 - $17.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

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All JobsDigital Customer Service JobsDigital Customer Service Jobs in Delaware

Digital Customer Service information

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How much do digital customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for digital customer service in Delaware is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily tasks and workflow for a Digital Customer Service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What jobs pay 4000 a week without a degree?

In digital customer service roles, high earnings of $4,000 or more per week are uncommon without specialized skills or experience. Typically, such income levels are associated with sales positions, freelance consulting, or entrepreneurial ventures that require strong communication skills, industry knowledge, or self-employment. Most customer service jobs pay hourly wages that do not reach this weekly amount without additional commissions or bonuses.

How to make $1000 a week remotely?

A digital customer service role can contribute to earning $1000 a week remotely by working multiple shifts, handling high-volume customer inquiries, and developing specialized skills such as CRM software proficiency. Increasing your hours, gaining experience, and pursuing certifications can help boost your income in this field.

What is a Digital Customer Service job?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

How to make 25 dollars an hour online?

Digital Customer Service roles often pay around $15 to $25 per hour, depending on experience and company. To earn $25 an hour, focus on developing strong communication skills, familiarity with customer service software, and obtaining relevant certifications if needed. Many positions offer flexible schedules and remote work options, making it possible to reach this income level with consistent performance.

What are the key skills and qualifications needed to thrive in the Digital Customer Service position, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What is an example of digital customer service?

Digital customer service involves providing support and assistance to customers through online channels such as live chat, email, social media, or messaging apps. Customer service representatives in this field use tools like CRM software and communication platforms to resolve issues efficiently and improve customer satisfaction.
What are popular job titles related to Digital Customer Service jobs in Delaware? For Digital Customer Service jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Digital Customer Service jobs in Delaware look for? The top searched job categories for Digital Customer Service jobs in Delaware are:
Digital Customer Service jobs near you
Infographic showing various Digital Customer Service job openings in Delaware as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,131 per year, or $18.8 per hour.
Manager, Digital Customer Analytics & Insights

Manager, Digital Customer Analytics & Insights

Sallie Mae

Newark, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Sallie Mae rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

When you join Sallie Mae, you become a champion for all students.
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
As a Digital Customer Analytics & Insights manager, you will own digital application funnel and customer journey analytics to accelerate business growth, optimize performance, and improve customer experiences.
You will lead analytical initiatives in partnership with Product and Marketing teams to deepen understanding of the customer journey across multiple flows and identify opportunities to improve efficiency, engagement, and decision-making across the organization.
You would also partner with Brand team to conduct NPS survey and NPS reporting.
What You'll Do
  • Conduct deep-dive digital analytics to understand customer behavior drivers, funnel drop-offs, channel performance, and segmentation opportunities across digital journey
  • Partner with Product and Marketing teams to define digital measurement strategies, ensuring accurate tracking of customer interactions, key events, and funnel milestones across digital touchpoints
  • Lead A/B testing agenda for digital journey to identify friction points and improve customer experience
  • Own NPS survey analytics in partnership with Brand team, ensuring appropriate analytics to report franchise-level NPS scores, and interpretation of internal and external factors affecting NPS scores
  • Develop models and forecasts to support business planning and decision-making.
  • Present findings and recommendations to senior leadership to influence strategic decision-making.
  • Collaborate with cross-functional teams to understand business objectives and provide insights to inform business strategies.
  • Ensure data integrity and accuracy by monitoring data sources and implementing quality control processes.
  • Develop digital performance reporting and dashboards to monitor funnel health, experimentation outcomes, and key digital engagement metric.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: education, skills and experience required.
  • Bachelor's degree in mathematics, statistics, economics, computer science, or related field.
  • 5+ years of experience in analytics, with at least 2 years of experience managing cross-functional projects.
  • Strong experience with SAS, SQL, Python, R, or other programming languages
  • Demonstrated ability to lead and manage projects and deliver high-quality analytics outputs.
  • Excellent communication skills, with the ability to present complex data in a clear and concise manner to stakeholders at all levels of the organization.
  • Strong problem-solving and critical thinking skills.
  • Demonstrated ability to work collaboratively across departments and functions.
  • Familiarity with data visualization tools such as Tableau, Power BI, or similar.

Preferred:
  • Master's degree in mathematics, statistics, economics, computer science, or related field
  • Strong experience with digital analytics, including Adobe Analytics, to analyze web and app customer behavior, funnels, and conversion performance
  • Demonstrated experience in financial services, e-commerce, retail or consulting is preferred
  • Experience using GenAI for reporting and business analysis.

The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, Floating Holidays and 12 Federal Holidays observed
  • Support for financial-well-being and retirement 401k with employer match
  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
  • Employer paid short-term/long-term disability and basic life insurance
  • Flexible hybrid working arrangements.
  • Paid parental leave and adoption reimbursement programs
  • Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
  • Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
  • Tuition Reimbursement and Family Scholarship Programs
  • Career development and training opportunities

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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