Customer Service Manager
Doral, FL · On-site
DASI is embracing the potential of online sales and their digital marketplace, which has been ... At DASI, the role of the Customer Service Manager is the leader who oversees and improves the ...
Customer Service Manager
Doral, FL · On-site
DASI is embracing the potential of online sales and their digital marketplace, which has been ... At DASI, the role of the Customer Service Manager is the leader who oversees and improves the ...
Customer Service Manager
Orange Park, FL · On-site
Customer Service Manager . Reports to: Store Manager Summary: The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an ...
Customer Service Manager
Orange Park, FL · On-site
Customer Service Manager . Reports to: Store Manager Summary: The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an ...
Customer Service Manager
Orange Park, FL · On-site
$50K/hr
Customer Service Manager . Reports to: Store Manager Summary: The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an ...
Quick apply
Customer Service Manager
Orange Park, FL · On-site
$50K/hr
Customer Service Manager . Reports to: Store Manager Summary: The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an ...
Customer Service Manager
Sarasota, FL · On-site
Customer Service Manager Location: Sarasota, FL Job Title: Customer Service Manager Position Overview The Customer Service Manager provides leadership and oversight of customer service operations ...
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Customer Service Manager
Sarasota, FL · On-site
Customer Service Manager Location: Sarasota, FL Job Title: Customer Service Manager Position Overview The Customer Service Manager provides leadership and oversight of customer service operations ...
Customer Service Manager
Daytona Beach, FL · On-site
$50K/yr
The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role ...
Customer Service Manager
Daytona Beach, FL · On-site
$50K/yr
The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role ...
Customer Service Manager
Bradenton, FL · On-site
$60K - $74K/yr
We are seeking a Customer Service Manager to work with our established customers, and future new customers, to ensure we are reactive to their needs and requests. We are in the horticulture industry ...
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Customer Service Manager
Bradenton, FL · On-site
$60K - $74K/yr
We are seeking a Customer Service Manager to work with our established customers, and future new customers, to ensure we are reactive to their needs and requests. We are in the horticulture industry ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager provides strategic leadership for the customer service function, ensuring a best-in-class customer experience for defense, government, and commercial customers. This role ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager provides strategic leadership for the customer service function, ensuring a best-in-class customer experience for defense, government, and commercial customers. This role ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Customer Service Manager
Miami, FL · On-site
If you are a talented Customer Service Manager interested in working in the exciting field of aviation, Barfield wants you! Barfield is more than just a prestigious name in the industry: it is ...
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Customer Service Manager
Miami, FL · On-site
If you are a talented Customer Service Manager interested in working in the exciting field of aviation, Barfield wants you! Barfield is more than just a prestigious name in the industry: it is ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Customer Service Manager
Largo, FL · On-site
The Customer Service Manager collaborates with Business Development, Sales, Program Management, Operations, and other internal teams to enhance customer relationships, improve service delivery, and ...
Customer Service Manager
Daytona Beach, FL · On-site
$50K/yr
The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role ...
Quick apply
Customer Service Manager
Daytona Beach, FL · On-site
$50K/yr
The Customer Service Manager is responsible for leading and overseeing the day-to-day operations of the retail sales floor, ensuring an exceptional shopping experience for every customer. This role ...
Customer Service Manager
Miami, FL · On-site
$35K - $45K/yr
As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee ...
Quick apply
Customer Service Manager
Miami, FL · On-site
$35K - $45K/yr
As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee ...
Customer Service Manager
Sydney, FL · On-site
Customer Service Manager Job no: 945243 Work type: Permanent / Full time Location: Sydney - South As a Customer Service Manager at Myer Miranda you'll be the driving force behind our customer service ...
Customer Service Manager
Sydney, FL · On-site
Customer Service Manager Job no: 945243 Work type: Permanent / Full time Location: Sydney - South As a Customer Service Manager at Myer Miranda you'll be the driving force behind our customer service ...
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Manager
Miami, FL · On-site
$35K - $45K/yr
As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee ...
Quick apply
Customer Service Manager
Miami, FL · On-site
$35K - $45K/yr
As a Customer Service Manager at Ireland Pay, you will play a pivotal role in ensuring our customers receive world-class service and support. Key Responsibilities: Customer Issue Resolution: Oversee ...
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Mgr
Hialeah, FL · On-site
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer Service Mgr
Hialeah, FL · On-site
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while directing and supervising all functions, duties and activities of the front end. Ensures that all ...
Customer service manager
Deerfield Beach, FL · On-site
$17/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
New
Customer service manager
Deerfield Beach, FL · On-site
$17/hr
Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations, ensuring front end ...
New
Digital Customer Service Manager information
What cities in Florida are hiring for Digital Customer Service Manager jobs?
Cities in Florida with the most Digital Customer Service Manager job openings:
Customer Service Manager
Doral, FL • On-site
DASI LLC
• Aerospace Product and Parts Manufacturing • 51 - 200 employees51 - 200 employees
Full-time
Posted 15 days ago
Job description
For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.
DASI is embracing the potential of online sales and their digital marketplace, which has been growing exponentially and has tremendous potential with the right technology team in place to support and take it to the next level.
Purpose:
At DASI, the role of the Customer Service Manager is the leader who oversees and improves the overall experience that customers have with our company’s products and service. The Manager plays a key role in motivating and development of personnel, and instrumental in creating and executing best practices while also maintaining a cohesive relationship with all department
Key accountabilities:
- Manage a team of customer experience representatives, recognizing achievement, providing feedback, and progressive discipline when necessary, allowing the team to meet targets.
- Train and tutor department to ensure continuous improvement of the customer experience.
- Review all policies and procedures adapting to business and technological changes.
- Ensure collaboration with other business functions, so we consistently deliver end to end customer experience across all channels and touchpoints.
- Resolve escalated complaints and concerns and review responses on all media platforms.
- Analyse customer feedback and identify areas for improvement.
- Support development and management of the company’s brand image and reputation with customers
- Manage all order processing, customer resolution, and order expedite teams.
- Represent the company at trade events, conferences and other promotional functions as needed.
- Perform all other duties as assigned.
- Develop collaborative working relationships.
- Manage multiple tasks seamlessly and adapts to the work environment.
- Clearly communicates in verbal and written form to all levels.
- Able to set and review KPIS and benchmarks.
- Must be able to interact professionally with management, peers and customers.
- Must have Problem solving and analytical skills.
- Advanced skills in Microsoft office products
Experience and qualifications:
- Degree Level preferable or equivalent experience.
- 5 Years customer service experience.
- Experience in managing a global team.
- Proven track record of relationship building in commercial aircraft spare parts, preferably in the aftermarket segment.
- Strong knowledge of commercial aircraft spares.
Travel Requirements:
Business travel may be required.
DASI, LLC. and group companies are an Equal Opportunities Employer
About DASI
Sourced by ZipRecruiter
Industry
Aerospace product and parts manufacturing
Company size
51 - 200 Employees
Headquarters location
Miami, FL, US
Year founded
1993