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Digital Customer Service Associate Jobs in Michigan

Walgreens

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Kalamazoo, MI · On-site

$13 - $18/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Hastings, MI · On-site

$14 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Farmington, MI

$14.25 - $19.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Muskegon, MI · On-site

$13 - $18/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Mount Pleasant, MI

$13.50 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Iron Mountain, MI · On-site

$13.25 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Okemos, MI · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Petoskey, MI · On-site

$14.25 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Grand Rapids, MI · On-site

$13.25 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Livonia, MI · On-site

$13.50 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Riverview, MI · On-site

$13 - $17.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Grand Rapids, MI

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Mount Pleasant, MI · On-site

$13.50 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Jenison, MI · On-site

$13 - $18/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Grand Haven, MI · On-site

$13.25 - $18.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Ann Arbor, MI · On-site

$14.25 - $19.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Walgreens

Customer Service Associate

Grand Rapids, MI

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

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Showing results 21-40

All JobsDigital Customer Service Associate JobsDigital Customer Service Associate Jobs in Michigan

Digital Customer Service Associate information

What is the difference between Digital Customer Service Associate vs Customer Support Specialist?

AspectDigital Customer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or digital toolsHigh school diploma or equivalent; certifications in customer service preferred
Work EnvironmentOnline platforms, chat, email, social mediaPhone, email, live chat, in-person (less common)
Industry UsageRetail, tech, e-commerce, telecommunicationsRetail, tech, healthcare, finance
Search/Comparison IntentCustomer interactions via digital channelsCustomer issue resolution across channels

Both roles focus on assisting customers, but Digital Customer Service Associates primarily handle online and digital communication channels, while Customer Support Specialists may work across multiple channels including phone and in-person. The roles often overlap in skills and industry usage, with the main difference being the digital focus of the Associate position.

What cities in Michigan are hiring for Digital Customer Service Associate jobs?

Cities in Michigan with the most Digital Customer Service Associate job openings:

Digital Customer Service Associate jobs near you

Customer Service Associate

Walgreens

Grand Rapids, MI • On-site

$14 - $19.25/hr

Full-time

Re-posted 3 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,228 frontline employees who took The Breakroom Quiz

97th of 113 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

What Walgreens employees say

Pay

Benefits

Hours and flexibility

Workplace

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