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Digital Customer Service Associate Jobs in Michigan

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Big Lots Customer Service Associate Big Lots is seeking motivated individuals to support our stores as we provide essential products at great values to the communities we serve. As a Big Lots ...

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and ...

Customer Service Associate

Westland, MI · On-site

$13.50 - $18.50/hr

The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries, and ...

Customer Service Associate

Belleville, MI · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Trenton, MI · On-site

$13 - $18/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Livonia, MI · On-site

$12.75 - $17.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Dearborn Heights, MI · On-site

$13.25 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Taylor, MI

$13.50 - $18.50/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Portage, MI · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Farmington, MI · On-site

$14.25 - $19.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Grand Rapids, MI · On-site

$14 - $19.25/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Saint Clair Shores, MI · On-site

$13 - $18/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Customer Service Associate

Livonia, MI · On-site

$12.75 - $17.75/hr

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up ...

Showing results 21-40

Digital Customer Service Associate information

What is the difference between Digital Customer Service Associate vs Customer Support Specialist?

AspectDigital Customer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or digital toolsHigh school diploma or equivalent; certifications in customer service preferred
Work EnvironmentOnline platforms, chat, email, social mediaPhone, email, live chat, in-person (less common)
Industry UsageRetail, tech, e-commerce, telecommunicationsRetail, tech, healthcare, finance
Search/Comparison IntentCustomer interactions via digital channelsCustomer issue resolution across channels

Both roles focus on assisting customers, but Digital Customer Service Associates primarily handle online and digital communication channels, while Customer Support Specialists may work across multiple channels including phone and in-person. The roles often overlap in skills and industry usage, with the main difference being the digital focus of the Associate position.

What cities in Michigan are hiring for Digital Customer Service Associate jobs?

Cities in Michigan with the most Digital Customer Service Associate job openings:

$12.50 - $17.25/hr

Part-time

Re-posted 28 days ago


Ollie's Bargain Outlet rating

4.9

Company rating: 4.9 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

626th of 734 rated retailers


Job description

Join our team and live the Ollie-tude!: (Ollie's Core Values)
  • BE A TEAM PLAYER- Associates are expected to be supportive and work together.
  • BE CARING- How do I treat others with courtesy, dignity, and respect?
  • BE VALUE OBSESSED- Live the "good stuff cheap" mindset.
  • BE COMMITTED- Operate with grit, passion, tenacity, and action.
  • BE GROWING- How do we get better every day?
  • BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits:
  • 20% employee discount
  • Flexible Schedule
  • Strong career growth & talent development culture.

The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency.
Primary Responsibilities:
  • Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
  • Accurately and efficiently operate the cash register, approve refunds for other associates, and assist with training new Associates.
  • Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
  • Support Ollie's Army and other donation programs year-round.
  • Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
  • Maintain the store appearance aand complete additional responsibilities as assigned.

Qualifications:
  • High School diploma or equivalent preferred
  • 6 months of prior retail experience preferred
  • Ability to work evenings, weekends, and holidays on a regular basis
  • A positive attitude and team player who wants to engage and serve customers

Physical Requirements:
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work in a safe manner.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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