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Digital Ad Operations Remote Jobs in Utah (NOW HIRING)

Entrata

Digital Marketing Consultant

Lehi, UT · On-site +1

$55K - $88K/yr

AI & Operational Fluency: * AI Integration: Utilize company-approved GenAI tools to accelerate high ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Digital Marketing Consultant

Lehi, UT · On-site +1

$55K - $88K/yr

AI & Operational Fluency: * AI Integration: Utilize company-approved GenAI tools to accelerate high ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Vasion

Web Operations Manager

Lehi, UT · On-site +1

$109K/yr

We are dedicated to enabling digital transformation for everyone by providing an affordable ... Role Overview This role is remote, or hybrid for candidates within commuting distance of one of our ...

Vasion

Web Operations Manager

Lehi, UT · On-site +1

$109K/yr

We are dedicated to enabling digital transformation for everyone by providing an affordable ... Role Overview This role is remote, or hybrid for candidates within commuting distance of one of our ...

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All JobsDigital Ad Operations JobsDigital Ad Operations Remote JobsDigital Ad Operations Remote Jobs in Utah

Digital Ad Operations Remote information

What are Digital Ad Operations jobs?

Digital Ad Operations jobs involve managing and optimizing online advertising campaigns across various digital platforms. Professionals in this field are responsible for setting up, trafficking, monitoring, and analyzing ad campaigns to ensure they deliver effective results for clients or organizations. These roles often require strong technical skills, attention to detail, and the ability to work with ad servers, analytics tools, and reporting systems. Many Digital Ad Operations positions can be performed remotely, allowing for flexibility and collaboration with global teams.

What are the key skills and qualifications needed to thrive as a Digital Ad Operations professional working remotely, and why are they important?

To thrive as a Digital Ad Operations professional, you need a solid understanding of digital advertising platforms, campaign management, and analytics, often backed by experience in marketing or related fields. Familiarity with ad servers (like Google Ad Manager), DSPs, trafficking tools, and industry certifications such as IAB Digital Media Buying & Planning are highly valuable. Strong attention to detail, problem-solving abilities, and effective remote communication skills help you excel in coordinating campaigns and troubleshooting issues. These skills are crucial for ensuring accurate campaign execution, optimizing performance, and maintaining seamless collaboration with clients and teams in a remote environment.

What is the difference between Digital Ad Operations Remote vs Digital Advertising Coordinator?

AspectDigital Ad Operations RemoteDigital Advertising Coordinator
CredentialsExperience with ad platforms, basic analytics, and digital marketing toolsSimilar credentials, often with additional marketing or advertising certifications
Work EnvironmentRemote, collaborative teams, digital toolsTypically office-based or hybrid, but increasingly remote
Industry UsageCommon in digital media, advertising agencies, and tech companiesUsed across marketing teams, advertising agencies, and media firms

Digital Ad Operations Remote and Digital Advertising Coordinator roles share similar credentials and work environments, focusing on digital marketing and advertising platforms. While Digital Ad Operations Remote emphasizes technical execution and platform management remotely, Digital Advertising Coordinator often involves coordinating campaigns and client communication, sometimes in hybrid settings. Both roles are integral to digital marketing teams and require familiarity with ad tools and analytics.

What are some common challenges faced by professionals in Digital Ad Operations working remotely, and how can they be addressed?

Remote Digital Ad Operations professionals often encounter challenges such as coordinating campaign launches across different time zones, managing communication with multiple stakeholders, and troubleshooting ad delivery issues without immediate in-person support. To address these, it's important to leverage collaborative project management tools, maintain clear documentation, and schedule regular check-ins with team members. Developing strong organizational skills and proactively communicating any potential issues can help ensure campaigns run smoothly and deadlines are met.
What are the most commonly searched types of Digital Ad Operations jobs in Utah? The most popular types of Digital Ad Operations jobs in Utah are:
What are popular job titles related to Digital Ad Operations Remote jobs in Utah? For Digital Ad Operations Remote jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Digital Ad Operations Remote jobs in Utah look for? The top searched job categories for Digital Ad Operations Remote jobs in Utah are:
What cities in Utah are hiring for Digital Ad Operations Remote jobs? Cities in Utah with the most Digital Ad Operations Remote job openings:
Digital Ad Operations Remote jobs near you
CUSTOMER SUPPORT & TRAINING SPECIALIST- Software Company (ST. GEORGE, UTAH)

CUSTOMER SUPPORT & TRAINING SPECIALIST- Software Company (ST. GEORGE, UTAH)

Rumple

Saint George, UT • Remote

$20 - $30/hr

Full-time

Posted 25 days ago

Job description

RUMPLE CUSTOMER SUPPORT & TRAINING SPECIALIST

Remote Position (ST GEORGE, UTAH)

Overview

We're looking for someone outgoing, positive, and ready to jump in and help customers succeed with Rumple. This is a hands-on role where you'll be working directly with salespeople, managers, and customers every day. Media experience is a big plus for this role. If you've worked in digital or traditional media, especially in sales or support, that's highly valuable. This includes experience with digital ad sales, social media advertising, radio, newspaper, or TV.

Schedule & Location

This is a full-time position (8am–5pm). This role is located in St George, Utah. 

What You'll Be Doing Daily

  • Run live, one-on-one Zoom trainings with customers

  • Answer support emails and phone calls

  • Troubleshoot and compare data between systems

  • Create quick training videos and walkthroughs (Loom, etc.)

  • Test workflows and report issues to the team

  • Help wherever needed across the team

Training & Support Responsibilities

A big part of your day will be live, one-on-one trainings over Zoom or Loom. You'll help new users learn Rumple, answer questions, and make sure they feel confident using it. You need to be comfortable leading calls, explaining things clearly, and troubleshooting in real time.

You'll also be working through data-related issues. Rumple syncs with several client billing platforms, and from time to time users will report mismatches. You'll need to compare data across systems, dig into the details, and figure out what's causing the issue.

Customer Support Expectations

Customer support is a core part of this role. You'll be answering phones when needed and helping customers throughout the day. Our policy is simple, we don't send calls to voicemail. While most support comes in through email, when someone does call, they reach a real person who can help them right away. That's a big reason our customers stick with us.

Role Flexibility & Day-to-Day Work

You'll also be involved in testing workflows, catching issues, and helping us improve how things run. You'll move between training, support, testing, and other tasks throughout the day. This role is best for someone who enjoys a fast-paced environment, switching between tasks, and staying engaged.

AI & Technology Expectations

We're actively using AI across the company. You should already be using tools like ChatGPT in your day-to-day work. Experience with Claude is a plus, but at a minimum you should be familiar with tools like it and understand how they can be used. Part of this role is using AI to improve your workflow and suggesting practical ways we can apply it across the company.

You should also be comfortable using, or able to quickly learn, tools like Loom and Camtasia to create quick training videos, walkthroughs, and support content.

Growth Opportunity

There's real opportunity to grow in this role. If you pick things up quickly and show you can handle it, this can expand into a larger role with increased compensation. There will be a 90-day review.

About Us

We're a fast-growing software company based in Southern Utah. Small team, tight-knit, and moving fast. We value people who take ownership, bring energy, and want to grow with the company.

Learn more at http://rumple.com

Compensation

$20–$30+ per hour, based on experience, with a 90-day review.

Qualifications

Core Skills

  • Positive, team-player attitude

  • Outgoing and comfortable working directly with customers

  • Strong communication skills

  • Ability to troubleshoot and solve problems quickly

Experience & Tools

  • Experience with remote training (Zoom or similar)

  • Comfortable answering phones and supporting customers

  • Proficient using a Mac computer

  • Comfortable working in Excel

  • Experience using ChatGPT in your workflow

  • Familiarity with AI tools like Claude and how they can be used

  • Experience with or ability to quickly learn Loom, Camtasia, or similar tools

Additional Details

Training will be provided.

Send resume to ryan@rumple.com

Apply