Diamond Factory Service Jobs in Missouri (NOW HIRING)

Heritage Cutter is a privately held, US manufacturer of precision cutting tools.

Our products include high performance carbide end mills, high-speed steel, cobalt and powdered metal end mills, taps, and countersinks. We go to market under the Data Flute, Brubaker, Weldon, and Decatur Diamond brands

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Data Flute is an industry leader in the manufacture of high performance, application specific, solid carbide rounds. Weldon is a long-established manufacturer of premium carbide and high-speed steel cutting tools. Brubaker Tool serves our customers from our facility in Central Pennsylvania that has been in continuous operation since 1881 and is a manufacturer of general purpose and high-performance taps. Decatur Diamond is a pioneer in high performance diamond tooling and offers a full suite of diamond-based tools.

Our team of territory and regional managers across the US and Canada work closely with each other to share information and build upon our success.

Territory managers are factory trained with in-depth reviews of application information for each product line and hands-on demonstrations. Once in the field, our territory managers are supported by a team of seasoned engineers and product managers to take on some of the most challenging applications.

The ideal candidate will possess a strong technical background and in-depth working knowledge of machining. Responsibilities will include field technical support of our end-user customers, field technical support for our distribution partners, and sales. Ultimately, the Territory Manager will be responsible for the level and quality of sales in the territory.

Responsibilities

• Oversee and manage customer relationships with assigned territory
• Increase sales and profit margin with assigned territory
• Responsible to develop and implement sales strategies for the assigned territory
• Keeping CRM update for assigned accounts along with ensuring data is current and accurate.
• Review lost opportunities to provide feedback to manage pricing, product, service/support and sales strategy.
• Responsible for setting sales goals, including new business targets and objectives for the assigned territory and report on progress.
• Develop and implementation of respective sales plans
• Responsible for coordinating internal resources (i.e. - Product Managers) as required to support territory. If the account is being supported by a distributor, responsible for working with distributor to coordinate support products and solutions.
• Effectively communicate market trends and product competitiveness to management and new business
• New business opportunities should also be communicated to the Product Managers for review as required.
• Submit a monthly report to consist of target account updates, quotation feedback, and distributor updates and training.
• Provide Regional Manager with other status changes, as well as forecast feedback at major accounts.

Skills and Attributes:

• Highly motivated
• Technical capability to understand and recommend solutions for milling and tapping applications.
• Ability to develop value proposition for Heritage Cutters products/ solutions.
• Ability to develop and foster customer relationships.
• Strong interpersonal skills including the ability to develop cross-functional relationships.
• Excellent written and verbal communication skills including writing business correspondence, reports and presentation skills.
• Ability to develop and implement strategic sales plans.
• Demonstrate ability to grow sales in a designated territory.
• Customer empathy/ customer advocate mentality
• Strong project management skills
• Demonstrated ability to identify, develop and close prospect accounts.
• Willingness to travel
• Ability to use the Internet, Project Management software, spreadsheets and word processing software.
• Ability to work independently to set daily priorities and workload.

Experience and Education

• 2+ years of machining experience on both manual and CNC machines is required.
• 2+ years of sales experience is preferred.
• An engineering degree or a certificate program from a machining trade school is preferred.

We offer an excellent benefit package, including medical, dental, vision, 401(k) including both base and Company matching contributions, paid holidays/vacation, long-term disability insurance, short-term disability insurance and life insurance.