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Dialer System Analyst Jobs (NOW HIRING)

Lincare

Customer Service Rep

Casselberry, FL · On-site

$13.50 - $18.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Moraine, OH · On-site

$15.50 - $21/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Ashtabula, OH · On-site

$14.50 - $19.75/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Wichita, KS · On-site

$14.25 - $19.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Santa Rosa, CA · On-site

$16.90 - $23/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare Holdings, Inc.

Customer Service Rep

Montgomery, AL · On-site

$13.50 - $18.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Liverpool, NY

$16.50 - $23/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare Holdings, Inc.

Customer Service Rep

Beverly Hills, FL · On-site

$14.25 - $19.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare Holdings

Customer Service Rep

Monroe, NC · On-site

$14.75 - $20.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare Holdings

Customer Service Rep

Logan, OH · On-site

$13.50 - $18.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

North Charleston, SC · On-site

$15.25 - $20.75/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Pompano Beach, FL · On-site

$15 - $20.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Montgomery, AL · On-site

$13.50 - $18.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep I - PHC

Las Vegas, NV · On-site

$14.75 - $20/hr

... automated dialer system * Documents calls and intakes in computerized record keeping system ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

San Antonio, TX · On-site

$14.50 - $19.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Sevierville, TN · On-site

$14 - $19/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Beverly Hills, FL · On-site

$14.25 - $19.50/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

Lincare

Customer Service Rep

Newark, DE · On-site

$15.75 - $21.25/hr

... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

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Dialer System Analyst information

See salary details

$41.5K

$89.3K

$141K

How much do dialer system analyst jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dialer system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What is a dialer system analyst?

Dialer System Analysts are professionals who manage, optimize, and troubleshoot automated dialing systems used in call centers. They ensure that the dialer software runs efficiently, complies with legal regulations, and integrates well with customer relationship management (CRM) tools. Their responsibilities often include analyzing call data, configuring dialer settings, and working with IT and operations teams to maximize productivity. Dialer System Analysts play a key role in improving outbound calling campaigns and ensuring high contact rates while minimizing downtime.

How does a dialer system analyst typically collaborate with call center teams to optimize outbound campaigns?

A Dialer System Analyst works closely with call center managers, IT staff, and operations teams to tailor dialer configurations for maximum efficiency. They analyze call patterns, monitor real-time campaign performance, and adjust settings like pacing and call routing to meet business goals while ensuring compliance. Regular meetings with supervisors help address common issues, such as dropped calls or agent idle time, and foster a data-driven approach to continuous improvement.

What are the key skills and qualifications needed to thrive as a dialer system analyst, and why are they important?

To thrive as a Dialer System Analyst, you need a solid understanding of call center operations, data analysis, and dialing strategies, often supported by a degree in information technology or a related field. Familiarity with dialer platforms (such as Genesys, Five9, or Aspect), CRM systems, and reporting tools is typically required, and certifications in these technologies can be advantageous. Strong problem-solving, attention to detail, and communication skills help analysts manage system performance and collaborate with stakeholders. These skills are crucial for optimizing dialer efficiency, ensuring regulatory compliance, and supporting overall business objectives.

What is the difference between Dialer System Analyst vs Call Center Technician?

AspectDialer System AnalystCall Center Technician
CredentialsIT certifications, knowledge of dialer softwareTechnical certifications, customer service skills
Work EnvironmentOffice-based, IT departments, call centersCall centers, technical support teams
Employer & IndustryTelecommunications, customer service companiesCall centers, tech support firms
Common Search IntentUnderstanding roles, job requirements, career pathTechnical support, troubleshooting, job duties

The Dialer System Analyst primarily focuses on managing and optimizing dialer software systems within call centers, requiring IT skills and certifications. In contrast, a Call Center Technician handles technical issues directly related to call center equipment and software, often emphasizing troubleshooting and customer support. While both roles support call center operations, the Dialer System Analyst is more involved in system analysis and configuration, whereas the Call Center Technician provides hands-on technical support.

What cities are hiring for Dialer System Analyst jobs?

Cities with the most Dialer System Analyst job openings:

What are popular job titles related to Dialer System Analyst jobs?

For Dialer System Analyst jobs, the most frequently searched job titles are:

Infographic showing various Dialer System Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $89,296 per year, or $42.9 per hour.

Customer Service Rep

Casselberry, FL • On-site

Lincare
Health Care and Social Assistance • 10K+ employees
Learn more about Lincareexternal

$13.50 - $18.50/hr

Full-time

Re-posted 10 days ago

Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 277 frontline employees who took The Breakroom Quiz

Job description

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • help with the training of employees
  • calculate figures and amounts in reference to frequency and doses dispensed
  • apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry Required
  • Must meet any licensing requirementsnecessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.

What Lincare employees say

Pay

Benefits

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About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

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