Customer Service Rep
$15.50 - $21.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
$15.50 - $21.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
$15.25 - $20.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
$15.25 - $20.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newark, DE · On-site
$15.75 - $21.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newark, DE · On-site
$15.75 - $21.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Plattsburgh, NY · On-site
$17 - $23/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Plattsburgh, NY · On-site
$17 - $23/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Kent, WA · On-site
$17.13 - $23/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Kent, WA · On-site
$17.13 - $23/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
This role focuses on day-to-day platform operations, user support, system configuration, testing ... Support campaign setup, list management, and dialer configuration activities. * Perform regular ...
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This role focuses on day-to-day platform operations, user support, system configuration, testing ... Support campaign setup, list management, and dialer configuration activities. * Perform regular ...
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Newnan, GA · On-site
$14.50 - $19.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Analyze real‑time and historical performance and determine when material changes to strategy ... Ensure system capabilities are aligned with established business strategies, compliance ...
Analyze real‑time and historical performance and determine when material changes to strategy ... Ensure system capabilities are aligned with established business strategies, compliance ...
Customer Service Rep
Omaha, NE · On-site
$15.25 - $20.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Omaha, NE · On-site
$15.25 - $20.75/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Beverly Hills, FL · On-site
$14.25 - $19.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Beverly Hills, FL · On-site
$14.25 - $19.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Taos, NM · On-site
$15.50 - $21.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Taos, NM · On-site
$15.50 - $21.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Charleston, SC · On-site
$15 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Charleston, SC · On-site
$15 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Casselberry, FL · On-site
$13.50 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Casselberry, FL · On-site
$13.50 - $18.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Liverpool, NY · On-site
$16.50 - $23/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Liverpool, NY · On-site
$16.50 - $23/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Analyze real-time and historical performance and determine when material changes to strategy ... Ensure system capabilities are aligned with established business strategies, compliance ...
Analyze real-time and historical performance and determine when material changes to strategy ... Ensure system capabilities are aligned with established business strategies, compliance ...
Customer Service Rep
Logan, OH · On-site
$13.50 - $18.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Logan, OH · On-site
$13.50 - $18.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Saint Louis, MO · On-site
$15 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Saint Louis, MO · On-site
$15 - $20.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep I - PHC
Tucson, AZ · On-site
... automated dialer system * Documents calls and intakes in computerized record keeping system ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep I - PHC
Tucson, AZ · On-site
... automated dialer system * Documents calls and intakes in computerized record keeping system ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Hoover, AL · On-site
$15 - $20.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Hoover, AL · On-site
$15 - $20.50/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Hoover, AL · On-site
$14 - $19.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Customer Service Rep
Hoover, AL · On-site
$14 - $19.25/hr
... dialer system * Assesses customer need for additional products/services * Assesses customer ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology
Dialer System Analyst information
See salary details
$41.5K - $50.5K
5% of jobs
$50.5K - $59.6K
11% of jobs
$66.2K is the 25th percentile. Wages below this are outliers.
$59.6K - $68.6K
13% of jobs
$68.6K - $77.7K
15% of jobs
The median wage is $82.2K / yr.
$77.7K - $86.7K
14% of jobs
$86.7K - $95.8K
9% of jobs
$103.2K is the 75th percentile. Wages above this are outliers.
$95.8K - $104.8K
11% of jobs
$104.8K - $113.9K
7% of jobs
$113.9K - $122.9K
7% of jobs
$122.9K - $132K
4% of jobs
$132K - $141K
4% of jobs
$41.5K
$89.3K
$141K
How much do dialer system analyst jobs pay per year?
As of Sep 11, 2026, the average yearly pay for dialer system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.
What is a dialer system analyst?
Dialer System Analysts are professionals who manage, optimize, and troubleshoot automated dialing systems used in call centers. They ensure that the dialer software runs efficiently, complies with legal regulations, and integrates well with customer relationship management (CRM) tools. Their responsibilities often include analyzing call data, configuring dialer settings, and working with IT and operations teams to maximize productivity. Dialer System Analysts play a key role in improving outbound calling campaigns and ensuring high contact rates while minimizing downtime.
How does a dialer system analyst typically collaborate with call center teams to optimize outbound campaigns?
A Dialer System Analyst works closely with call center managers, IT staff, and operations teams to tailor dialer configurations for maximum efficiency. They analyze call patterns, monitor real-time campaign performance, and adjust settings like pacing and call routing to meet business goals while ensuring compliance. Regular meetings with supervisors help address common issues, such as dropped calls or agent idle time, and foster a data-driven approach to continuous improvement.
What are the key skills and qualifications needed to thrive as a dialer system analyst, and why are they important?
To thrive as a Dialer System Analyst, you need a solid understanding of call center operations, data analysis, and dialing strategies, often supported by a degree in information technology or a related field. Familiarity with dialer platforms (such as Genesys, Five9, or Aspect), CRM systems, and reporting tools is typically required, and certifications in these technologies can be advantageous. Strong problem-solving, attention to detail, and communication skills help analysts manage system performance and collaborate with stakeholders. These skills are crucial for optimizing dialer efficiency, ensuring regulatory compliance, and supporting overall business objectives.
What is the difference between Dialer System Analyst vs Call Center Technician?
| Aspect | Dialer System Analyst | Call Center Technician |
|---|---|---|
| Credentials | IT certifications, knowledge of dialer software | Technical certifications, customer service skills |
| Work Environment | Office-based, IT departments, call centers | Call centers, technical support teams |
| Employer & Industry | Telecommunications, customer service companies | Call centers, tech support firms |
| Common Search Intent | Understanding roles, job requirements, career path | Technical support, troubleshooting, job duties |
The Dialer System Analyst primarily focuses on managing and optimizing dialer software systems within call centers, requiring IT skills and certifications. In contrast, a Call Center Technician handles technical issues directly related to call center equipment and software, often emphasizing troubleshooting and customer support. While both roles support call center operations, the Dialer System Analyst is more involved in system analysis and configuration, whereas the Call Center Technician provides hands-on technical support.
What cities are hiring for Dialer System Analyst jobs?
Cities with the most Dialer System Analyst job openings:
What are popular job titles related to Dialer System Analyst jobs?
For Dialer System Analyst jobs, the most frequently searched job titles are:
Customer Service Rep
Weirton, WV
Lincare
• Health Care and Social Assistance • 10K+ employees10,000+ employees
$15.50 - $21.25/hr
Full-time
Re-posted 17 days ago
Lincare rating
6.8
Based on 277 frontline employees who took The Breakroom Quiz
Job description
This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
- Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with coworkers and patients alike
- help with the training of employees
- calculate figures and amounts in reference to frequency and doses dispensed
- apply common sense understanding to carry out oral and written instructions
Education & Experience:
- High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training
- Computer entry Required
- Must meet any licensing requirementsnecessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 50 pounds.
About Lincare
Sourced by ZipRecruiter
Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Clearwater, FL, US
Year founded
1987