Avaya Dialer Administrator
Phoenix, AZ · On-site
Facilitate the effective use of Dialer functionality to maximize operational efficiency ... Linux Administration and contact center analysis preferred High level of analytical, strategic ...
Phoenix, AZ · On-site
Facilitate the effective use of Dialer functionality to maximize operational efficiency ... Linux Administration and contact center analysis preferred High level of analytical, strategic ...
Phoenix, AZ · On-site
Facilitate the effective use of Dialer functionality to maximize operational efficiency ... Linux Administration and contact center analysis preferred High level of analytical, strategic ...
Collaborate with Collections leadership, IT teams, and Dialer Administration to validate reporting and facilitate daily letter production. * Assist with new letter campaign setup, and compliance ...
Collaborate with Collections leadership, IT teams, and Dialer Administration to validate reporting and facilitate daily letter production. * Assist with new letter campaign setup, and compliance ...
Collaborate with Collections leadership, IT teams, and Dialer Administration to validate reporting and facilitate daily letter production. * Assist with new letter campaign setup, and compliance ...
Collaborate with Collections leadership, IT teams, and Dialer Administration to validate reporting and facilitate daily letter production. * Assist with new letter campaign setup, and compliance ...
$58K - $72K/yr
Requirements What You'll Do Dialer & Queue Administration - FACS and LiveVox * Build, configure, and modify calling queues and campaigns in both FACS and LiveVox daily to meet staffing capacity and ...
$58K - $72K/yr
Requirements What You'll Do Dialer & Queue Administration - FACS and LiveVox * Build, configure, and modify calling queues and campaigns in both FACS and LiveVox daily to meet staffing capacity and ...
Must have analytical and troubleshooting expertise Preferred: * 1 year Outbound Dialer Administration experience * 1 year Outbound Performance Analytics experience * 3 years+ Contact Center ...
Must have analytical and troubleshooting expertise Preferred: * 1 year Outbound Dialer Administration experience * 1 year Outbound Performance Analytics experience * 3 years+ Contact Center ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
Quick apply
Bachelor's Degree in Business Administration, Finance, Operations, Information Systems, or related ... Advanced knowledge of Dialer Operations, Workforce Management, predictive analytics, and ...
San Antonio, TX · On-site
$15.25 - $19.75/hr
This is an entry level introduction and education into Dialer and Collection software. Essential ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...
San Antonio, TX · On-site
$15.25 - $19.75/hr
This is an entry level introduction and education into Dialer and Collection software. Essential ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...
San Antonio, TX · On-site
$15.25 - $19.75/hr
This is an entry level introduction and education into Dialer and Collection software. Essential ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...
San Antonio, TX · On-site
$15.25 - $19.75/hr
This is an entry level introduction and education into Dialer and Collection software. Essential ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...
San Antonio, TX · On-site
$15.25 - $19.75/hr
This is an entry level introduction and education into Dialer and Collection software. Essential ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...
San Antonio, TX · On-site
$15.25 - $19.75/hr
This is an entry level introduction and education into Dialer and Collection software. Essential ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...
... administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD ...
... administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD ...
... administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD ...
... administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD ...
... administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD ...
... administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD ...
Irving, TX · On-site
$70 - $80/hr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... dialer configurations and list managementProven ability to support call center systems ...
Irving, TX · On-site
$70 - $80/hr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... dialer configurations and list managementProven ability to support call center systems ...
Irving, TX · On-site
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Quick apply
Irving, TX · On-site
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Austin, TX · On-site
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Quick apply
Austin, TX · On-site
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Austin, TX · On-site
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
Austin, TX · On-site
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
$70K - $80K/yr
The Junior Call Center Systems Administrator supports the administration, configuration, and ... Working knowledge of dialer configurations and list management * Proven ability to support call ...
$11K - $13.5K
0% of jobs
$13.5K - $16K
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$18.5K - $21K
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$21K - $23.5K
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$26K - $28.5K
11% of jobs
$28.5K - $31K
9% of jobs
$31K - $33.5K
4% of jobs
$33.5K is the 25th percentile. Wages below this are outliers.
$33.5K - $36K
26% of jobs
$37.2K is the 75th percentile. Wages above this are outliers.
$36K - $38.5K
49% of jobs
$11K
$34.8K
$38.5K
Cities with the most Dialer Administration job openings:
States with the most job openings for Dialer Administration jobs include:
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Phoenix, AZ • On-site
Full-time
Re-posted 17 days ago
Description:
Facilitate the effective use of Dialer functionality to maximize operational efficiency. Effectively collaborate with business leaders to execute dialer campaigns that achieve program objectives in a cost effective manner. Mentor staff to learn effective dialer operations.
Responsibilities:
Identify ways to maximize the use of Dialer functionality that supports the business in achieving plan objectives
Deploy appropriate pacing concepts and apply the correct logic to produce efficient campaigns with low abandons and high connect rates
Determine the extent blended techniques can be used to maximize contact and service to our students
Facilitate the preparation of lists insuring they are in the proper format, duplicates have been removed and they follow applicable do not call standards set at the federal and or state level
Leverage workflow and business system functionality to identify opportunities for improvement and champion new processes and systems to facilitate automation
Responsible for documenting and maintaining knowledge articles of campaigns and best practices within the business environment
Performs other duties as assigned or apparent
Basic Qualifications:
Experience with dialer technology and lead campaign management for an outbound contact center
Requires an understanding of communications technology, both hardware and software, and its application to address business needs
Experience mentoring co-workers on dialer best practices
Additional Qualifications:
Strong verbal and written communication skills to effectively interact with internal and external customers
Previous experience with Avaya and/or Genesys Outbound Dialing Platforms a plus
Knowledge of Pearl Scripting, SQL, Linux Administration and contact center analysis preferred
High level of analytical, strategic planning and organizational ability is required
Must possess the ability to prioritize and perform multiple tasks simultaneously
Must have excellent oral and written communication skills to effectively interact with internal and external customers and department staff
Must possess the ability to effectively communicate with others, perform work in a team environment, and relay necessary information as appropriate
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
Recruiting and staffing services
51 - 200 Employees
Mahwah, NJ, US
2005