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Dial A Ride Transportation Jobs in Chicago, IL (NOW HIRING)

Hanover Township

Substitute Bus Driver

Bartlett, IL · On-site

$19/hr

... transportation of older adults (55+) and people with disabilities (18+) to and from their residences to attend medical and personal appointments. Hanover Township Aging Services Dial-A-Bus has a ...

Hanover Township

Substitute Bus Driver

Bartlett, IL

$19/hr

... Dial-A-Bus has a fleet of nine vehicles. The curb-to-curb service operates Monday through Friday from 7:30 AM to 3:30 PMandSaturdays 8:00 AM to 12:00 PM, as well asoccasional evenings. Transportation ...

Dial Senior Living

Receptionist

Port Barrington, IL · On-site

$16 - $21/hr

You will make a difference at Dial by not only adding years to resident's lives, but life to their ... transportation, reservations, and general information. * Answer and direct phone calls, take ...

Valparaiso

Transportation Driver

Valparaiso, IN · On-site

This role is responsible for providing safe and efficient transportation services to students ... Utilize a smartphone application to manage ride requests and service calls * Perform pre-shift ...

Dial Senior Living

Receptionist

Batavia, IL · On-site

$16 - $21.25/hr

You will make a difference at Dial by not only adding years to resident's lives, but life to their ... transportation, reservations, and general information. * Answer and direct phone calls, take ...

School City of East Chicago

Carpenter

East Chicago, IN · On-site

$21 - $28.50/hr

... dial a telephone, to enter data into a computer terminal; hear and understand speech at normal ... The Director of Transportation will be required to follow any other instructions and to perform any ...

Thea Bowman Leadership Academy

Elementary Teacher

Gary, IN

$44K - $59K/yr

... to transportation. * Instructs pupils in citizenship and basic subject matter specified in state ... dial a telephone, to enter data into a computer terminal; hear and understand speech at normal ...

Sunrise Transportation

School SUV Driver

Naperville, IL · On-site

$17/hr

Creating a welcoming and respectful environment for students during each ride * Adhering to all traffic laws, safety standards, and Sunrise Transportation policies * Communicating with dispatch and ...

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All JobsDial A Ride Transportation JobsDial A Ride Transportation Jobs in Chicago, IL

Dial A Ride Transportation information

See Chicago, IL salary details

$12

$23

$35

How much do dial a ride transportation jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for dial a ride transportation in Chicago, IL is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.97 per hour, depending on experience, location, and employer.

What is dial a ride transportation?

Dial A Ride Transportation is a specialized transit service that provides door-to-door rides for individuals who are unable to use regular public transportation due to disability, age, or other mobility challenges. These services are typically operated by local transit agencies or community organizations and often require riders to schedule trips in advance. Dial A Ride is designed to offer greater flexibility and accessibility, helping people maintain independence and access essential services like medical appointments, shopping, and social activities.

What are the key skills and qualifications needed to thrive as a dial a ride transportation driver?

To thrive as a Dial-A-Ride Transportation Driver, you need a valid driver's license, a clean driving record, and knowledge of safe driving practices, often supported by a high school diploma or equivalent. Familiarity with GPS navigation systems, scheduling software, and sometimes specialized vehicles or wheelchair lifts is important. Excellent customer service, patience, and strong communication skills help drivers support passengers with varying needs and maintain professionalism. These skills ensure the safety, comfort, and satisfaction of riders, as well as efficient and reliable transportation services.

What are some common challenges faced by dial a ride transportation drivers, and how can they be managed?

Dial A Ride Transportation drivers often encounter challenges such as managing tight schedules, assisting passengers with special mobility needs, and navigating traffic or unfamiliar routes. Effective time management and strong communication skills are essential, as drivers frequently coordinate with dispatchers and care for passengers' safety and comfort. Many organizations provide training on accessibility equipment and customer service to help drivers handle these situations professionally and compassionately.

What is the difference between Dial A Ride Transportation vs Paratransit Driver?

AspectDial A Ride TransportationParatransit Driver
CredentialsDriver's license, possibly special certificationsDriver's license, ADA certification often required
Work EnvironmentCommunity-based, flexible schedulingVehicle operation, passenger assistance
Employer & IndustryLocal transit agencies, private providersPublic transit agencies, specialized transportation services

Both roles involve transporting passengers with mobility needs, often requiring similar licenses and certifications. Dial A Ride Transportation services are typically community-focused, providing flexible, on-demand rides, while Paratransit Drivers specifically serve passengers with disabilities under ADA guidelines. Understanding these differences helps clarify job expectations and industry roles.

What are popular job titles related to Dial A Ride Transportation jobs in Chicago, IL?

For Dial A Ride Transportation jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Dial A Ride Transportation jobs in Chicago, IL look for?

The top searched job categories for Dial A Ride Transportation jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Dial A Ride Transportation jobs?

Cities near Chicago, IL with the most Dial A Ride Transportation job openings:

Dial A Ride Transportation jobs near you
Infographic showing various Dial A Ride Transportation job openings in Chicago, IL as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,965 per year, or $23.5 per hour.

Dispatcher Supervisor Paratransit and DAR

Pace Suburban Bus

Elgin, IL • On-site

$45K - $98K/yr

Full-time

Re-posted 19 days ago

Job description


Job Description:
Under the direction of the Superintendent of Transportation, Division Manager, or designee, the Dispatcher and Supervisor Paratransit Dial-A-Ride performs road supervisor and/or dispatcher duties. Supervision encompasses all field operations including:
  1. Scheduling operators and vehicles, handling passenger incidents, maintaining appropriate dispatch paperwork, answering telephones (including ADA calls), and responding to inquiries.
  2. Operating and monitoring radio, notifying proper authorities of emergencies, detours and breakdowns or other service interruptions.
  3. Coordinating and monitoring the performance of the Paratransit Ride-N-Kane and OnDemand routes utilizing Trapeze and OnDemand trip planner applications as well as other performance measurements.
  4. Generating and maintaining complete month end reports for NTD, Paratransit Ride-N-Kane and OnDemand services.
  5. Liaison with Corporate Paratransit staff and assist with Revenue Services projects.
  6. Performing other duties as assigned or required.

Qualifications
Age:
Must be 21 years of age or older.
Education:
Must have at minimum a high school diploma or equivalency.
Experience:
Must have at least 5 years' experience in transportation with good work history, including attendance history; supervisory experience is preferred.
Certifications:
Must have or be able to obtain (within 6 months of being hired) a valid Class "B" Commercial Driver's License with air brake and passenger endorsements, and have, or obtain (within 6 months of being hired) a DOT card.
Proficiencies:
Must have extensive knowledge of Paratransit Ride-N-Kane and OnDemand services and service areas.
Must demonstrate intermediate proficiency with Microsoft Office applications including Outlook, Excel, and PowerPoint, Trapeze, OnDemand trip planner applications and the bus operator's scheduling tablet.
Must possess and demonstrate excellent customer service and interpersonal skills; good written and verbal communication skills.
Must be able to maintain professional composure when confronted with difficult situations; and make quick and accurate decisions.
Must be able to manage confidential and/or sensitive information in a professional manner.
Physical Requirements:
This role requires sitting for extended periods, typing on a computer, and attending meetings.
Working Conditions:
This position is based in a typical office setting, with standard office equipment, including a computer, phone, and desk space, but the position may require occasional work outdoors in all weather conditions, and requires operation of Pace vehicles under all weather conditions. Performance of these duties may be required at any time of the day and night, and any day or night of the week. This position is not eligible for telecommuting or a hybrid work schedule.
Salary
Full Salary Range: $45,060 - $98,459
Salary Midpoint: $71,759
Anticipated Starting Salary Range: $58,409 - $71,759
Pace provides full pay ranges so candidates can consider their long-term growth potential.
BENENFITS SUMMARY
About Us
Pace, the Suburban Bus Division of the Regional Transportation Authority ("Pace"), was established to aid and assist public transportation in the six-county northeastern Illinois area consisting of Cook, DuPage, Kane, Lake, McHenry, and Will Counties.
As an equal opportunity employer, Pace seeks to employ qualified personnel in all job classifications and to provide equal opportunities in a manner that will not discriminate against any person because of actual or perceived race, color, religion, sex, age, national origin, ancestry, pregnancy, marital or civil union status, citizenship status, disability, military or veteran status, sexual orientation, gender identity or expression, order of protection status, childbirth, medical conditions related to pregnancy or childbirth, genetic information, or any other protected characteristic defined under applicable law.
Thank you for your interest in Pace. If you are having difficulty completing this application or require other assistance, please contact Devlin Collins at devlin.collins@pacebus.com.

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