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Dhs Program Assistant Jobs in Chicago Heights, IL

Bowhead

General Clerk III

Chicago, IL · On-site

$21.85/hr

... programs. OPLA's responsibilities include representing the Department of Homeland Security (DHS) in ... file transfers * Assist with Freedom of Information Act (FOIA) requests * Per local office ...

WAND 3 LP

MHP

Robbins, IL · On-site

$50K - $66K/yr

... DHS approved program plus high school diploma or GED plus two years' experience in providing mental health services; * Certified Recovery Support Specialist (CRSS); * Occupational therapy assistant ...

Lydia Group ICF

MHP

Robbins, IL

$50K - $66K/yr

... DHS approved program plus high school diploma or GED plus two years' experience in providing mental health services; Certified Recovery Support Specialist (CRSS); Occupational therapy assistant with ...

HELPING HAND CENTER

Case Manager/QIDP

Hodgkins, IL · On-site

$55K - $58K/yr

Employee Assistance Program (EAP) and wellness support. * Generous PTO including paid holidays ... Maintain organized, current files that meet Helping Hand, DHS, OIG, ISC, and CARF standards.

Helping Hand

Case Manager/QIDP

Hodgkins, IL · On-site

$55K - $58K/yr

Employee Assistance Program (EAP) and wellness support. * Generous PTO including paid holidays ... Maintain organized, current files that meet Helping Hand, DHS, OIG, ISC, and CARF standards.

Helping Hand

Case Manager/QIDP

Hodgkins, IL

$55K - $58K/yr

Employee Assistance Program (EAP) and wellness support. * Generous PTO including paid holidays ... Maintain organized, current files that meet Helping Hand, DHS, OIG, ISC, and CARF standards.

Trinity Services, Inc.

Case Manager

New Lenox, IL · On-site

$20.25 - $26.25/hr

The Case Manager is responsible for maintaining and evaluating program data to ensure the growth ... Promote natural support networks to assist with the development and maintenance of personal ...

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Showing results 21-40

All JobsDhs Program JobsDhs Program Assistant JobsDhs Program Assistant Jobs in Chicago Heights, IL

Dhs Program Assistant information

See Chicago Heights, IL salary details

$21K

$44.7K

$61.6K

How much do dhs program assistant jobs pay per year?

As of Sep 8, 2026, the average yearly pay for dhs program assistant in Chicago Heights, IL is $44,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $46,400.00 per year, depending on experience, location, and employer.

What is a DHS Program Assistant?

DHS Program Assistants are administrative professionals who support programs within the Department of Human Services (DHS). Their responsibilities often include managing schedules, coordinating communication between staff and clients, maintaining records, and assisting with the implementation of social service programs. They play a vital role in ensuring the smooth operation of DHS programs by providing clerical and logistical support to program managers and caseworkers. This role requires strong organizational, communication, and interpersonal skills, as well as a commitment to helping individuals and families access essential services.

What skills and qualifications are needed to be a DHS Program Assistant?

To thrive as a DHS Program Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some positions preferring related administrative experience. Familiarity with office software (such as Microsoft Office Suite), case management systems, and data entry tools is typically required. Excellent communication, customer service, and problem-solving abilities help in effectively supporting clients and collaborating with team members. These skills ensure efficient program operations, accurate record-keeping, and quality service delivery to vulnerable populations.

What are common challenges faced by DHS Program Assistants, and how can they be managed?

DHS Program Assistants often juggle multiple administrative tasks while supporting caseworkers and program managers, which can make time management a key challenge. Additionally, they may need to handle sensitive client information with strict confidentiality and accuracy. To manage these demands effectively, it's important to stay organized, communicate clearly with team members, and proactively seek clarification when priorities shift. Many successful program assistants also leverage digital tools and templates to streamline routine documentation and scheduling tasks.

What is the difference between Dhs Program Assistant vs Dhs Case Manager?

AspectDhs Program AssistantDhs Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; often requires certification or relevant experience
Work EnvironmentOffice settings, community outreach, administrative supportOffice-based, client-facing, community visits
Employer & Industry UsageDepartment of Human Services, government agenciesDepartment of Human Services, social service agencies
Common Search & ComparisonYesYes

The Dhs Program Assistant typically handles administrative tasks, supports program operations, and assists with community outreach. In contrast, the Dhs Case Manager works directly with clients, assessing needs, developing plans, and providing ongoing support. Both roles are vital in social services, but they differ mainly in client interaction and responsibilities.

What job categories do people searching Dhs Program Assistant jobs in Chicago Heights, IL look for?

The top searched job categories for Dhs Program Assistant jobs in Chicago Heights, IL are:

What cities near Chicago Heights, IL are hiring for Dhs Program Assistant jobs?

Cities near Chicago Heights, IL with the most Dhs Program Assistant job openings:

Dhs Program Assistant jobs near you

Self-Directed Assistant

South Chicago Parents and Friends, Inc.

Dolton, IL

Full-time

Re-posted 4 days ago

Job description

Description


BASIC FUNCTION: Serves as a resource, an advocate and a partner for the individual, his or her family, others who are significant in his or her life, public agencies, and service providers. The Self-Directed Assistant develops strategies that are responsive to individual needs, preferences, and satisfaction as well as promoting independence, productivity and community inclusion.


RESPONSIBILITIES: 

1. Maintains an active caseload of at least 40 - 50 consumers.

2. Ensures and coordinates the provision of a holistic array of comprehensive services that are community-based, culturally relevant, and highly individualized.

3. Assures that the person receives necessary assessments in order to determine program eligibility.

4. Assists the individual and his/her representatives in the development of a service and support plan uniquely tailored to that person's individual needs, wants and preferences.

5. Ensures that the Team  is convened and that the person and his/her representatives are primary members of the team. The IDT must meet annually or as frequently as necessary to main the viability of the plan.

6. Determines whether services and supports exist, in the individual's own community, that can effectively meet his/her needs, preferences and satisfaction as identified in the ISP. In the event that such services and supports do not exist or are unable to meet identified needs, the individual service coordinator will actively broker these specific services and supports desired by the individual as stated in the ISP.

7. Ensures that all services and supports are received in accordance with the plan. In the event that the individual does not consistently receive the quality of service and supports desired, the Self-Directed Assistant will assist him/her in initiating actions to overcome the identified barriers.

8. Reviews service data and information to ensure that it is accurately recorded and evaluated. Specifies actions taken in response to such reviews and steps taken to facilitate the person's progress and satisfaction.

9. Collects information about their satisfaction with existing services and supports and determines what additional services and supports are needed and wanted.

10. Advocates for the person in securing needed and preferred services and supports.

11. Assists the individual in exercising rights and choices available under state and federal laws.

12. Maintains all required documentation in accordance with specified timeframes, SCPF, Inc. policies, DHS-DD standards and in conformance with the confidentiality Act.

13. Visits each individual on assigned case load at the frequency defined by the program parameters. 

14. Demonstrates the ability to relate to persons with developmental disabilities and their families in a manner that strengthens, promotes, and empowers the individual in determining the most effective use of resources to meet his/her life span needs and preferences, regardless of the severity or level of disability.

15. Submits statistical reports for input into the states ROCs reporting system monthly. Utilizes the ROC's system and SCPF, Inc. consumer database to maintain computer files and records. 

16. Executes all required billing for the Home-Based Support and Family Assistance Programs by the last business day of each

 month.

17. Reconciles all billing reports for the Home-Based Support and Family Assistance Programs monthly.

18. Maintains a flexible schedule which may include evenings and/or Saturday hours.

19. Demonstrates knowledge of systems resources as well as generic resources in order to ensure the provision of a balanced delivery of services.

20. Performs other relevant program duties as assigned.





Requirements

1.  Bachelor's Degree in human services field, including, but not limited to Sociology, Special Education, Rehabilitation Counseling, Psychology, or Social Work, and experience as a QIDP.

2. Aptitude for developing relationships with adults with developmental disabilities.

3. Good writing skills.

4. Familiarity with available and potential resources within the community served by the agency.

5.  Demonstrates considerable initiative, self-directedness, resourcefulness and a firm commitment to maintaining people with disabilities in the community.

6. Maintain a flexible work schedule.

7. Maintain a valid driver's license; has an acceptable driving record as determined by agency auto insurance carrier (insurable under agency auto policy); has a reliable, insured car available to use during work hours.

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