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Devops Production Support Engineer Jobs (NOW HIRING)

Apex Systems

Senior Production Support Engineer

Richmond, VA · On-site

$41.50 - $54.25/hr

Richmond, Virginia (Onsite) Role Overview We are seeking a Production Support Engineer for an operational and engineering support role focused on messaging middleware. This position serves as a key ...

MAVLRA CORPORATION

DevOps Engineer

Las Vegas, NV · On-site

$50.75 - $69.50/hr

We are seeking a highly motivated Production Operations (ProdOps) Engineer to manage and support mission-critical production platforms. The ideal candidate will have strong expertise in GitLab CI/CD ...

Cooley LLP

Product Support Engineer

New York, NY · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Cooley

Product Support Engineer

Seattle, WA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Cooley

Product Support Engineer

Washington, DC · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Cooley LLP

Product Support Engineer

Palo Alto, CA · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Cooley LLP

Product Support Engineer

Chicago, IL · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Cooley LLP

Product Support Engineer

Washington, DC · On-site

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Hands-on experience with Azure DevOps, Jira, Confluence, or comparable systems * Ability to read ...

Damco Solutions

Platform Support Engineer

Columbia, SC · On-site

... with DevOps teams for upgrades and configuration changes. Responsibilities : • Develop ... Company : Damco Solutions is a provider of IT solutions, services, and products. Founded in 1996 ...

Copado

DevOps Support Engineer

New Orleans, LA · On-site

Identify product and services up-sell opportunities and describe Copado solutions to customers in a ... Support or DevOps * Knowledge of SaaS environments and Integrated Technologies * Knowledge of ...

Deloitte

DevOps Engineer III

Houston, TX · On-site

$50.25 - $69/hr

AI & Engineering/EaaS - DevOps Engineer III Build and scale modern DevOps capabilities that help ... Experience supporting Agile delivery models and cross-functional product or engineering teams

Deloitte

DevOps Engineer III

Boston, MA

$57.25 - $78.50/hr

AI & Engineering/EaaS - DevOps Engineer III Build and scale modern DevOps capabilities that help ... Experience supporting Agile delivery models and cross-functional product or engineering teams

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Devops Production Support Engineer information

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How much do devops production support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for devops production support engineer in the United States is $47.97, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $52.64 per hour, depending on experience, location, and employer.

What does a DevOps Production Support Engineer do?

A DevOps Production Support Engineer is responsible for maintaining and improving the stability, reliability, and efficiency of software systems in production environments. They monitor application performance, troubleshoot issues, and collaborate with development and operations teams to resolve incidents quickly. Their role often includes automating deployment processes, managing infrastructure, and implementing best practices for continuous integration and delivery. By ensuring systems run smoothly, they help minimize downtime and enhance the end-user experience.

What are the key skills and qualifications needed to thrive as a DevOps Production Support Engineer?

To thrive as a DevOps Production Support Engineer, you need a strong background in systems administration, scripting (such as Bash or Python), and cloud infrastructure, often supported by a degree in computer science or related certifications like AWS Certified SysOps Administrator. Familiarity with CI/CD tools (e.g., Jenkins), monitoring platforms (e.g., Prometheus, Nagios), and ticketing systems (e.g., Jira) is typically required. Strong problem-solving abilities, effective communication, and a proactive mindset are crucial soft skills in this role. These skills ensure reliable system operations, efficient incident resolution, and seamless collaboration between development and operations teams.

How does a DevOps Production Support Engineer typically collaborate with development and operations teams to resolve incidents?

As a DevOps Production Support Engineer, you will frequently act as a bridge between development and operations teams, especially during incident resolution. You’ll participate in regular stand-ups, contribute insights during post-incident reviews, and work closely with developers to reproduce and troubleshoot issues. Collaboration often involves using ticketing systems, chat platforms, and monitoring tools to communicate real-time updates and coordinate fixes, ensuring minimal disruption to production environments. This cross-functional teamwork is essential for maintaining system reliability and deploying long-term preventive solutions.

What is the difference between Devops Production Support Engineer vs System Administrator?

AspectDevops Production Support EngineerSystem Administrator
Required CredentialsCertifications like AWS, Linux, or Docker; scripting skillsLinux/Windows certifications; basic scripting knowledge
Work EnvironmentCloud environments, CI/CD pipelines, automation toolsOn-premises servers, network management, hardware setup
Employer & Industry UsageTech companies, SaaS providers, cloud service firmsEnterprises, government agencies, IT service providers

While both roles involve system management, Devops Production Support Engineers focus on maintaining and automating cloud-based systems and deployment pipelines, whereas System Administrators primarily manage on-premises infrastructure and hardware. The Devops role emphasizes automation, continuous integration, and cloud skills, making it more aligned with modern software development practices.

How much do Devops Production Support Engineers make?

Devops Production Support Engineers typically earn a median annual salary ranging from $70,000 to $120,000, depending on experience, location, and industry. Salaries can be higher with certifications in tools like AWS, Docker, or Kubernetes, and often include benefits such as on-call compensation and performance bonuses.

Is Devops Production Support Engineer still in demand in 2026?

Devops Production Support Engineers are expected to remain in demand in 2026 due to the ongoing need for managing cloud infrastructure, automation, and continuous integration/continuous deployment (CI/CD) pipelines. Skills in tools like Jenkins, Docker, Kubernetes, and scripting are highly valued as organizations prioritize reliable and scalable software delivery. The role's focus on maintaining system stability and performance ensures its relevance in evolving IT environments.

What cities are hiring for Devops Production Support Engineer jobs?

Cities with the most Devops Production Support Engineer job openings:

What states have the most Devops Production Support Engineer jobs?

States with the most job openings for Devops Production Support Engineer jobs include:

What are popular job titles related to Devops Production Support Engineer jobs?

For Devops Production Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Devops Production Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $99,782 per year, or $48 per hour.

Senior CCaaS Production Support Engineer

Minnetonka, MN • On-site

Delan Associates, Inc.
Engineering Professional Services • 51 - 200 employees
Learn more about Delan Associates, Inc.external

Contractor

Re-posted 14 days ago

Job description

Senior CCaaS Production Support Engineer (Genesys Cloud / Amazon Connect / NICE CXone)
Minnetonka Mills, MN (Onsite)
Must-Have Skills (Senior CCaaS Production Support Engineer)
* CCaaS Platforms: Genesys Cloud, Amazon Connect, NICE CXone
* Production Support & L2/L3 Support for enterprise contact center platforms
* Incident Management & Major Incident Response
* Root Cause Analysis (RCA) and Problem Management
* Troubleshooting call flows, routing, IVR, voice, and contact center services
* Vendor Management & Escalation (Genesys, Amazon Connect, NICE, Pindrop)
* Contact Center Integrations (APIs, authentication, routing, voice services)
* Platform Monitoring & Operational Support
* Production Deployments & Change Management
* Knowledge Base, Runbooks & Operational Documentation
* Cross-functional Collaboration with Infrastructure, Network, Security, and Application teams
* On-call Production Support and outage management
* ITSM Tools (ServiceNow, Jira, Remedy or similar)
* Strong Communication & Stakeholder Management
Preferred Skills
* Pindrop integration/support
* SIP, VoIP, WebRTC, Telephony concepts
* REST APIs and JSON
* Cloud platforms (AWS preferred for Amazon Connect)
* Performance monitoring and operational analytics
* ITIL Foundation / Incident & Problem Management knowledge

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