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Device Support Technician Jobs (NOW HIRING)

HEI Civil - Colorado

IT Support Analyst

Castle Rock, CO · On-site

$50K - $65K/yr

Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, Mobile Device Management) are a plus. Education and Experience: * Education: Bachelor's degree in Computer ...

Allegis Corporation

IT Support Specialist

Minneapolis, MN · On-site

$60K - $75K/yr

Position Summary Allegis Corporation is seeking a highly motivated and customer-focused Desktop & Peripheral Device Support Technician to provide hands-on end-user support across our corporate and ...

It1 Source LLC

$15 - $19/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

iT1

Desktop Support Technician II

Phoenix, AZ

$20 - $25.50/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

iT1

Desktop Support Technician II

Phoenix, AZ · On-site

$20 - $25.50/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

iT1

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

IT1

Desktop Support Technician II

Columbus, OH · On-site

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

It1 Source LLC

Desktop Support Technician II

Phoenix, AZ · On-site

$20 - $25.50/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

IT1

Desktop Support Technician II

Phoenix, AZ · On-site

$20 - $25.50/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

iT1

Desktop Support Technician II

Columbus, OH

$19.50 - $24.75/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

Caresoft Inc.

Field Technician

Little Rock, AR · On-site

$20 - $22/hr

Field technician support Desktop and laptop troubleshooting Mobile device support Network ... administration and support Software installation and maintenance Peripheral device configuration ...

TEKsystems

Desktop Support Technician

Ashland, KY

$19 - $23/hr

Desktop Support Technician We are seeking a customer-focused Desktop Support Technician to provide ... Perform device deployments, upgrades, migrations, and imaging activities. * Troubleshoot basic ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

Additional responsibilities include equipment device configurations, installations, relocations ... The Support Technician II is responsible for following WMC IT protocols and the use of approved ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

Additional responsibilities include equipment device configurations, installations, relocations ... The Support Technician II is responsible for following WMC IT protocols and the use of approved ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

Additional responsibilities include equipment device configurations, installations, relocations ... The Support Technician II is responsible for following WMC IT protocols and the use of approved ...

TEKsystems

Desktop Support Technician

Ashland, KY · On-site

$19 - $23/hr

Desktop Support Technician We are seeking a customer-focused Desktop Support Technician to provide ... Perform device deployments, upgrades, migrations, and imaging activities. * Troubleshoot basic ...

Blue Mantis

Desktop Support Engineer L1 - PR

$21 - $25/hr

Technician is responsible for problem determination, problem/incident recording, and problem ... USB device support and other peripherals Printer support * Setup/install local, wireless, and ...

iT1

Desktop Support Technician II

San Diego, CA · On-site

$21.50 - $27.25/hr

... Support Technician to join our team. iT1 has been ranked as one of Arizona's Best Places to Work ... Support device lifecycle activities, including: * Imaging and device deployment * Hardware ...

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All JobsDevice Support Technician Jobs

Device Support Technician information

See salary details

$27K

$43.5K

$66K

How much do device support technician jobs pay per year?

As of Sep 11, 2026, the average yearly pay for device support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a device support technician do?

A Device Support Technician is responsible for installing, maintaining, troubleshooting, and repairing various electronic devices and computer hardware for an organization or its customers. They provide technical support to users, helping resolve issues with software, hardware, and network connectivity. Their duties may also include configuring new equipment, performing routine maintenance, and documenting technical problems and solutions. The goal is to ensure all devices function optimally and users experience minimal downtime.

What are the key skills and qualifications needed to thrive as a device support technician, and why are they important?

To thrive as a Device Support Technician, you need strong troubleshooting abilities, knowledge of hardware and software systems, and typically a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, diagnostic tools, and remote support software is commonly required. Excellent communication, patience, and customer service skills help technicians effectively assist users and resolve technical issues. These competencies are crucial for ensuring minimal device downtime, user satisfaction, and the smooth functioning of IT environments.

What are some common challenges device support technicians face when troubleshooting hardware issues, and how can they effectively address them?

Device Support Technicians often encounter challenges such as diagnosing intermittent hardware failures, managing compatibility issues between devices, and keeping up with rapidly changing technology. Effective troubleshooting requires a methodical approach, strong communication skills for gathering user information, and staying current with device documentation and updates. Collaborating with other IT team members and utilizing ticketing systems can help streamline the process and ensure timely resolutions.

What is the difference between Device Support Technician vs Help Desk Technician?

AspectDevice Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, technical support for hardware/software issuesRemote or on-site, customer support via phone or email
Industry UsageIT, tech support, hardware maintenanceIT, customer service, technical support

The Device Support Technician primarily focuses on troubleshooting and repairing hardware and software issues on-site, often working directly with devices. In contrast, the Help Desk Technician provides remote or on-site support mainly via phone or email, assisting users with software, account, or network problems. Both roles require similar certifications but differ in work environment and daily tasks.

What are the most commonly searched types of Device Support Technician jobs?

The most popular types of Device Support Technician jobs are:

What states have the most Device Support Technician jobs?

States with the most job openings for Device Support Technician jobs include:

What are popular job titles related to Device Support Technician jobs?

For Device Support Technician jobs, the most frequently searched job titles are:

Device Support Technician jobs near you

IT Support Analyst

Castle Rock, CO • On-site

HEI Civil - Colorado
See more jobs at HEI Civil - Coloradoexternal

$50K - $65K/yr

Full-time

PTO

Posted 10 days ago

Job description

Haga clic aquí para ver Vacantes y Solicitar en Español
Looking for an opportunity to make a lasting mark on future generations and the communities they call home? Search no further, HEI has been an unrivaled contracting leader for over 50 years, with operations in Arizona, the Carolinas, Colorado, and Texas.
As a top heavy civil construction company, we are dedicated to transforming landscapes across these regions, and we want you to join our team. With a relentless focus on safety, people, quality, and production, we tackle diverse projects that range from roadways and bridges to water infrastructure and environmental restoration.
Our team is comprised of highly skilled individuals, just like you, who are ready to put their best boot forward. Get ready to unearth your true potential and dig into the exciting world of HEI Civil!
We are looking to hire an experienced IT Support Analyst to join our team!
Responsibilities:
  • Support HEI's commitment to innovation and staying ahead in technology trends, providing end users with the chance to use on cutting-edge projects and solutions.

  • Stay up-to-date with technological advancements and industry best practices for field and mobile device management.

  • Assist with technology procurement, including researching and recommending hardware and software solutions for field and mobile use.

  • Install, configure, and maintain computer hardware, software, and peripherals, including mobile device management (MDM) solutions.

  • Provide technical support to users via phone, email, or in-person regarding hardware, software, network, and other IT-related issues.

  • Diagnose and resolve technical issues, including troubleshooting hardware and software problems on desktops, laptops, mobile devices (smartphones, tablets), and field equipment.

  • Collaborate with other IT team members to improve systems and processes related to field and mobile device support.

  • Create and maintain documentation for IT processes, procedures, and troubleshooting guides, with a focus on field and mobile device support.

  • Perform other duties as assigned.

Knowledge, Skills, and Abilities:
  • Strong knowledge of computer hardware, software, operating systems, and mobile device platforms (iOS, Android).

  • Experience with mobile device management (MDM) solutions and remote support tools.

  • Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve issues on various devices.

  • Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.

  • Ability to work independently and prioritize tasks in a fast-paced environment.

  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, Mobile Device Management) are a plus.

Education and Experience:
  • Education: Bachelor's degree in Computer Science, Information Technology, or related field preferred. Previous experience and certifications will be considered in lieu of a degree.
  • Experience: Proven experience working in an IT support role or similar position, with specific experience in supporting field and mobile devices.

Department Information Technology Role IT Support Analyst Locations Headquarters- Castle Rock, CO Yearly salary $50,000 - $65,000 Employment type Full-time Pay type Salary exempt, pay based on experience Time Off Benefit Paid Time Off (PTO) Closing date None

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