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Device Support Technician Jobs (NOW HIRING)

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Temporary IT Support Technician - iPad Support / Field Technician Company: Peak Systems Inc ... Troubleshoot device and Wi-Fi issues * Replace faulty devices when needed * Support students and ...

Desktop support technician

Great Falls, MT · On-site

$19.75 - $25/hr

Desktop support technician Location: Great Falls, MT. Duration : Contract For Desktop support ... Mobile device support (iOS/iPhone/iPads) - excluding warranty hardware repair * Networking * Asset ...

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with ... device support. Essential Functions and Responsibilities: * Lives and models BROWN VALUES in ...

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with ... device support. Essential Functions and Responsibilities: * Lives and models BROWN VALUES in ...

Desktop Support Technician III

Mesa, AZ · On-site

$19.50 - $24.75/hr

Mobile device management (validate devices in the system, push new applications to user devices as ... Support Technician or similar role * 0-1yrs of supervisory experience * Excellent verbal and ...

Desktop Support Technician III

Mesa, AZ · On-site

$19.50 - $24.75/hr

Mobile device management (validate devices in the system, push new applications to user devices as ... Support Technician or similar role * 0-1yrs of supervisory experience * Excellent verbal and ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Support and coordinate device lifecycle activities including build/deploy, reimaging, upgrades ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Support and coordinate device lifecycle activities including build/deploy, reimaging, upgrades ...

Desktop Support Technician, Senior

Rockville, MD · On-site

$20.75 - $26.25/hr

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Support and coordinate device lifecycle activities including build/deploy, reimaging, upgrades ...

Desktop Support Technician, Senior Job Summary: We are seeking a highly skilled and customer ... Support and coordinate device lifecycle activities including build/deploy, reimaging, upgrades ...

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Device Support Technician information

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$27K

$43.5K

$66K

How much do device support technician jobs pay per year?

As of Sep 10, 2026, the average yearly pay for device support technician in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a device support technician do?

A Device Support Technician is responsible for installing, maintaining, troubleshooting, and repairing various electronic devices and computer hardware for an organization or its customers. They provide technical support to users, helping resolve issues with software, hardware, and network connectivity. Their duties may also include configuring new equipment, performing routine maintenance, and documenting technical problems and solutions. The goal is to ensure all devices function optimally and users experience minimal downtime.

What are the key skills and qualifications needed to thrive as a device support technician, and why are they important?

To thrive as a Device Support Technician, you need strong troubleshooting abilities, knowledge of hardware and software systems, and typically a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, diagnostic tools, and remote support software is commonly required. Excellent communication, patience, and customer service skills help technicians effectively assist users and resolve technical issues. These competencies are crucial for ensuring minimal device downtime, user satisfaction, and the smooth functioning of IT environments.

What are some common challenges device support technicians face when troubleshooting hardware issues, and how can they effectively address them?

Device Support Technicians often encounter challenges such as diagnosing intermittent hardware failures, managing compatibility issues between devices, and keeping up with rapidly changing technology. Effective troubleshooting requires a methodical approach, strong communication skills for gathering user information, and staying current with device documentation and updates. Collaborating with other IT team members and utilizing ticketing systems can help streamline the process and ensure timely resolutions.

What is the difference between Device Support Technician vs Help Desk Technician?

AspectDevice Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, technical support for hardware/software issuesRemote or on-site, customer support via phone or email
Industry UsageIT, tech support, hardware maintenanceIT, customer service, technical support

The Device Support Technician primarily focuses on troubleshooting and repairing hardware and software issues on-site, often working directly with devices. In contrast, the Help Desk Technician provides remote or on-site support mainly via phone or email, assisting users with software, account, or network problems. Both roles require similar certifications but differ in work environment and daily tasks.

What are the most commonly searched types of Device Support Technician jobs?

The most popular types of Device Support Technician jobs are:

What states have the most Device Support Technician jobs?

States with the most job openings for Device Support Technician jobs include:

What are popular job titles related to Device Support Technician jobs?

For Device Support Technician jobs, the most frequently searched job titles are:

Temporary IT Support Technician - iPad Support / Field Technician

New York, NY • On-site

Peak Systems
51 - 200 employees

$24 - $26/hr

Contractor

Re-posted 17 days ago

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Job description

Temporary IT Support Technician – iPad Support / Field Technician

Company: Peak Systems Inc.
Location: New York Metro Area – NYC & All Boroughs
Job Type: Temporary / Contract – W-2 Employment
Schedule: Weekday Morning & Daytime Hours
Pay: Competitive hourly rate of $24-$26 based on experience


Job Description:

Peak Systems Inc. is hiring Temporary IT Support Technicians to provide onsite iPad technical support during student testing projects at private schools throughout the New York Metro Area.

This is a great opportunity for IT students, college students, Help Desk Technicians, Desktop Support Technicians, Field Service Technicians, and entry-level IT professionals.


Technicians will support elementary, middle, and high school students, teachers, and school staff. Candidates must be professional, presentable, patient, reliable, and comfortable working in a school environment.


Upcoming Project Dates:

  • August 31, 2026
  • September  14, 2026

Additional IT opportunities may be available based on performance and client needs.


Responsibilities:

  • Provide onsite iPad support
  • Assist with iPad setup, enrollment, and configuration
  • Troubleshoot device and Wi-Fi issues
  • Replace faulty devices when needed
  • Support students and staff with technical issues
  • Document tickets and device information
  • Follow client procedures and maintain professionalism

Requirements:

  • Basic IT troubleshooting skills
  • Comfortable with iPads, tablets, smartphones, and computers
  • Basic Wi-Fi troubleshooting knowledge
  • Strong communication skills
  • Professional appearance and attitude
  • Comfortable working around children and school staff
  • Reliable and punctual
  • Authorized to work in the U.S.
  • W-2 employment only – no subcontractors


Before Starting ----Selected candidates must complete:

  • W-2 onboarding
  • Work authorization verification
  • Background check
  • Client onboarding
  • Project training

Candidates cannot begin work until all requirements are completed.


Preferred Experience:

  • Help Desk
  • Desktop Support
  • Field Service
  • Apple/iOS Support
  • Mobile Device Support
  • School IT Support
  • Computer Repair
  • IT students or technology programs


Important:

This is project-based work. Project length, schedule, and hours depend on client requirements. Peak Systems Inc. cannot guarantee permanent employment, a specific number of hours, or continuous assignments.


For consideration, please submit your resume is Word format.

Company Description

For over 30 years, we’ve helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're looking to expand your experience in data centers, AI infrastructure, field services, project management, or enterprise IT, we can connect you with exciting opportunities that help you build your career, develop new skills, and work on cutting-edge technology deployments.