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Developmental Disability Case Manager Jobs in Troy, NY

ServiceNet

Case Manager

Pittsfield, MA · On-site

$21/hr

The Case Manager plays a vital role in supporting guests at The First by providing direct ... developmental disabilities, brain injuries, homelessness, and substance use issues. With our ...

ServiceNet

Case Manager

Pittsfield, MA · On-site

$21/hr

The Case Manager plays a vital role in supporting guests at The First by providing direct ... developmental disabilities, brain injuries, homelessness, and substance use issues. With our ...

Benchmark Human Services

Case Manager

Bennington, VT

$62K/yr

... developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at ... We are hiring Case Managers to provide resources and support to individuals with intellectual and ...

Benchmark Human Services

Case Manager

Bennington, VT · On-site

$62K/yr

... developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at ... We are hiring Case Managers to provide resources and support to individuals with intellectual and ...

RFK Community

Case Manager

Pittsfield, MA · On-site

$23 - $24.50/hr

Attend mandatory training as required for position and/or to promote professional development ... Plus, we provide employer-paid life insurance, short- and long-term disability coverage, and access ...

Four Corners Legacy Law

Case Manager

Chatham, NY · On-site

$24.04 - $28.84/hr

As our Case Manager, you will own every client matter from engagement through signing and ... Professional development opportunities. * Collaborative, high-performing team. To Apply: Please ...

Albanymed

Nurse Case Manager

Albany, NY

$77K - $119K/yr

The Case Manager works proactively with the Quality Improvement Teams, patient care standards ... Demonstrates creativity and critical thinking ability in the development of programs or projects. d.

Albany Med

Nurse Case Manager

Albany, NY · On-site

$77K - $119K/yr

The Case Manager works proactively with the Quality Improvement Teams, patient care standards ... Demonstrates creativity and critical thinking ability in the development of programs or projects. d.

Albany Medical Center

Nurse Case Manager

Albany, NY · On-site

$77K - $119K/yr

The Case Manager works proactively with the Quality Improvement Teams, patient care standards ... Demonstrates creativity and critical thinking ability in the development of programs or projects. d.

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Developmental Disability Case Manager information

See Troy, NY salary details

$16

$27

$46

How much do developmental disability case manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for developmental disability case manager in Troy, NY is $27.16, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.20 per hour, depending on experience, location, and employer.

What does a developmental disability case manager do?

A Developmental Disability Case Manager helps individuals with developmental disabilities access services and support tailored to their needs. They assess clients’ strengths and challenges, develop personalized care plans, and coordinate with service providers, families, and community resources. Their goal is to improve clients’ quality of life by ensuring they receive appropriate healthcare, education, employment, and housing support. Case managers also advocate for their clients and monitor their progress over time.

What are some common challenges faced by developmental disability case managers, and how can they be addressed?

Developmental Disability Case Managers often encounter challenges such as high caseloads, navigating complex service systems, and balancing the diverse needs of clients and families. Effective time management, ongoing professional development, and strong communication skills are essential to address these challenges. Building collaborative relationships with service providers and maintaining organized documentation can also help ensure quality support for individuals with developmental disabilities. Support from a multidisciplinary team and regular supervision further assist in managing workload and stress.

What are the key skills and qualifications needed to thrive as a developmental disability case manager, and why are they important?

To thrive as a Developmental Disability Case Manager, you need a background in social work, psychology, or a related field, often supported by a relevant degree and applicable state licensure. Familiarity with case management software, Medicaid/Medicare systems, and individualized service planning tools is typically required. Exceptional communication, empathy, and organizational skills help build trust with clients and coordinate effectively with families and service providers. These skills ensure that individuals with developmental disabilities receive appropriate, timely, and person-centered support for improved quality of life.

What is the difference between Developmental Disability Case Manager vs Behavioral Health Case Manager?

AspectDevelopmental Disability Case ManagerBehavioral Health Case Manager
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCDC are commonSimilar educational background; certifications like CCM or CBHCM are often preferred
Work EnvironmentWorks with individuals with developmental disabilities in community, residential, or outpatient settingsWorks with clients with mental health or behavioral issues in clinics, hospitals, or community programs
Employer & IndustryNonprofits, government agencies, healthcare providers serving developmental disabilitiesHospitals, mental health clinics, community health organizations

Both roles involve coordinating care and support services, but Developmental Disability Case Managers focus on individuals with developmental disabilities, while Behavioral Health Case Managers address mental health and behavioral issues. The skills and certifications overlap, but the target populations and work settings differ.

What job categories do people searching Developmental Disability Case Manager jobs in Troy, NY look for?

The top searched job categories for Developmental Disability Case Manager jobs in Troy, NY are:

What cities near Troy, NY are hiring for Developmental Disability Case Manager jobs?

Cities near Troy, NY with the most Developmental Disability Case Manager job openings:

Developmental Disability Case Manager jobs near you

Case Manager

ServiceNet

Pittsfield, MA • On-site

$21/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago

ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Case Manager - The First
Fulltime
Location: Pittsfield, MA
Compensation: $21/hour
Position Summary:The Case Manager plays a vital role in supporting guests at The First by providing direct engagement, case coordination, and resource navigation. This position ensures that the day-to-day operations of the space run smoothly and that all guests are welcomed, respected, and supported in a manner consistent with our mission and values.
Key Responsibilities:
  • Client Support & Case Management
    • Build trusting relationships with guests through consistent, compassionate presence.
    • Conduct intake and needs assessments to identify individual goals and priorities.
    • Provide ongoing case management including referrals, housing applications, benefits coordination, and service navigation.
    • Collaborate with community partners and agencies to connect guests with housing, behavioral health, medical, and employment resources.
    • Support crisis de-escalation and conflict resolution using trauma-informed and harm-reduction approaches.
  • Program Operations
    • Assist in the daily operations of The First, including guest check-in, meal and supply distribution, and maintaining a clean, safe, and welcoming environment.
    • Participate in team meetings, safety reviews, and program planning activities.
    • Document interactions, referrals, and outcomes in accordance with agency policies.
    • Help implement and uphold program policies that support accessibility, safety, and inclusivity.
    • Identify and communicate emerging needs or trends among guests to inform program development.
  • Collaboration & Community
    • Work closely with the Program Director and peer staff to ensure coordinated, high-quality support for guests.
    • Participate in community outreach and engagement activities as needed.
    • Contribute to a team culture grounded in equity, mutual respect, and shared responsibility.

Qualifications:
  • Experience providing direct service to individuals experiencing homelessness, poverty, mental health, or substance use challenges preferred.
  • Strong understanding of trauma-informed care, harm reduction, and housing-first principles.
  • Excellent interpersonal and communication skills; able to engage effectively across diverse populations.
  • Ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Proficiency in basic computer use and electronic documentation.
  • CPR/First Aid and Narcan training (or willingness to obtain).
  • Commitment to equity, inclusion, and person-centered service delivery.

Benefits:
  • Generous PTO (time-off) package.
  • Comprehensive health and dental insurance plans.
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan.
  • Tuition remission for eligible classes.
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
  • Opportunities for career development and advancement.
  • And much more

About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
#MakeADifference
Compensation: $21.00 per hour
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We'd love for you to join us!
At ServiceNet, you will make a real difference. Whether you're working in residential direct care, clinical care, peer support, or other valuable roles, you'll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we're confident there's a role that's the right fit for you.

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