Ensure all system modifications, integrations, and deployments strictly adhere to enterprise architecture standards, security protocols, and DevOps practices across Agile and Waterfall frameworks.
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Ensure all system modifications, integrations, and deployments strictly adhere to enterprise architecture standards, security protocols, and DevOps practices across Agile and Waterfall frameworks.
Azure Cloud Engineer - IT
Trinity, NC · On-site
$95K - $135K/yr
Cloud Integration & DevOps Enablement: Collaborate with application, DevOps, and infrastructure teams to support CI/CD pipelines and application deployments in Azure. Assist with integration of cloud ...
Azure Cloud Engineer - IT
Trinity, NC · On-site
$95K - $135K/yr
Cloud Integration & DevOps Enablement: Collaborate with application, DevOps, and infrastructure teams to support CI/CD pipelines and application deployments in Azure. Assist with integration of cloud ...
Simulation Engineer
Liberty, NC · On-site
$70 - $75/hr
Simulation Engineer - Battery Manufacturing Engineering Location: Advanced Manufacturing ... Build simulation models at multiple operational levels including line, shop, plant, and regional ...
Simulation Engineer
Liberty, NC · On-site
$70 - $75/hr
Simulation Engineer - Battery Manufacturing Engineering Location: Advanced Manufacturing ... Build simulation models at multiple operational levels including line, shop, plant, and regional ...
Distinguished AI Engineer
Winston Salem, NC · On-site +1
... DevOps practices. Preferred Skills, Capabilities & Experiences: * Subject matter expert in machine learning, GenAI, and AI agents. * Experience working in a Fortune 100 regulated company, startup ...
Distinguished AI Engineer
Winston Salem, NC · On-site +1
... DevOps practices. Preferred Skills, Capabilities & Experiences: * Subject matter expert in machine learning, GenAI, and AI agents. * Experience working in a Fortune 100 regulated company, startup ...
Quality Engineer
$70K - $80K/yr
Quality Engineer (High-Growth Manufacturing Environment) | Greensboro, NC I'm partnering with a ... This is a newly created role supporting a growing operation and offers a clear path toward ...
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Quality Engineer
$70K - $80K/yr
Quality Engineer (High-Growth Manufacturing Environment) | Greensboro, NC I'm partnering with a ... This is a newly created role supporting a growing operation and offers a clear path toward ...
Quality Engineer
$70K - $80K/yr
Quality Engineer (High-Growth Manufacturing Environment) | Greensboro, NC I'm partnering with a ... This is a newly created role supporting a growing operation and offers a clear path toward ...
Quick apply
Quality Engineer
$70K - $80K/yr
Quality Engineer (High-Growth Manufacturing Environment) | Greensboro, NC I'm partnering with a ... This is a newly created role supporting a growing operation and offers a clear path toward ...
Job Title: IT Service Delivery Manager - Manufacturing Operations Support * Client: Japanese ... Partner with manufacturing, quality, maintenance, engineering, and production planning teams to ...
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Job Title: IT Service Delivery Manager - Manufacturing Operations Support * Client: Japanese ... Partner with manufacturing, quality, maintenance, engineering, and production planning teams to ...
Job Title: IT Service Delivery Manager - Manufacturing Operations Support * Client: Japanese ... Partner with manufacturing, quality, maintenance, engineering, and production planning teams to ...
Job Title: IT Service Delivery Manager - Manufacturing Operations Support * Client: Japanese ... Partner with manufacturing, quality, maintenance, engineering, and production planning teams to ...
Manufacturing Engineer
High Point, NC · On-site
$65K - $83K/yr
This role partners closely with Operations, Engineering, Design, Project Management, Quality, and Procurement to improve manufacturability, standardize processes, and support the introduction of new ...
Manufacturing Engineer
High Point, NC · On-site
$65K - $83K/yr
This role partners closely with Operations, Engineering, Design, Project Management, Quality, and Procurement to improve manufacturability, standardize processes, and support the introduction of new ...
Manufacturing Engineer
High Point, NC · On-site
$65K - $83K/yr
This role partners closely with Operations, Engineering, Design, Project Management, Quality, and Procurement to improve manufacturability, standardize processes, and support the introduction of new ...
Manufacturing Engineer
High Point, NC · On-site
$65K - $83K/yr
This role partners closely with Operations, Engineering, Design, Project Management, Quality, and Procurement to improve manufacturability, standardize processes, and support the introduction of new ...
Azure DevOps, Git, Power BI, SSRS, EDI * Complex ERP integrations * Demonstrated skills in modernization initiatives from planning through production deployment.
New
Azure DevOps, Git, Power BI, SSRS, EDI * Complex ERP integrations * Demonstrated skills in modernization initiatives from planning through production deployment.
New
Senior .NET Developer
Winston Salem, NC · On-site +1
$50.75 - $64.50/hr
NET engineer who modernizes the platform, not just maintains it Our flagship product, Volunteer ... You do serious work with a small core team, supported by fractional DevOps and release expertise ...
Senior .NET Developer
Winston Salem, NC · On-site +1
$50.75 - $64.50/hr
NET engineer who modernizes the platform, not just maintains it Our flagship product, Volunteer ... You do serious work with a small core team, supported by fractional DevOps and release expertise ...
Senior .NET Developer
Winston Salem, NC · Remote
$56.25 - $71.75/hr
NET engineer who modernizes the platform, not just maintains it Our flagship product, Volunteer ... You do serious work with a small core team, supported by fractional DevOps and release expertise ...
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Senior .NET Developer
Winston Salem, NC · Remote
$56.25 - $71.75/hr
NET engineer who modernizes the platform, not just maintains it Our flagship product, Volunteer ... You do serious work with a small core team, supported by fractional DevOps and release expertise ...
Senior .NET Developer
Winston Salem, NC · On-site
$50.75 - $64.50/hr
NET engineer who modernizes the platform, not just maintains it Our flagship product, Volunteer ... You do serious work with a small core team, supported by fractional DevOps and release expertise ...
Senior .NET Developer
Winston Salem, NC · On-site
$50.75 - $64.50/hr
NET engineer who modernizes the platform, not just maintains it Our flagship product, Volunteer ... You do serious work with a small core team, supported by fractional DevOps and release expertise ...
Quality Engineer
$70K - $130K/yr
The position works crossfunctionally with Engineering, Operations, Supply Chain, and customers to ensure the consistent delivery of highperformance, reliable products . Key Responsibilities QMS ...
Quality Engineer
$70K - $130K/yr
The position works crossfunctionally with Engineering, Operations, Supply Chain, and customers to ensure the consistent delivery of highperformance, reliable products . Key Responsibilities QMS ...
Manufacturing Strategy Engineer
Winston Salem, NC · On-site
$62K - $80K/yr
Position Summary The Manufacturing Strategy Engineer will serve as the primary owner of PennEngineering's new CNC machine, leading programming, setup, operation, process development, and performance ...
Manufacturing Strategy Engineer
Winston Salem, NC · On-site
$62K - $80K/yr
Position Summary The Manufacturing Strategy Engineer will serve as the primary owner of PennEngineering's new CNC machine, leading programming, setup, operation, process development, and performance ...
Electrical Engineer
Liberty, NC · On-site
Understanding of PLC operation & programming (Toyopuc, Omron, Allen-Bradley). Understanding of PLC communication (FLNet, EtherNet). Understanding of OT/IT networking. NFPA 70E/77. OSHA 10/30.
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Electrical Engineer
Liberty, NC · On-site
Understanding of PLC operation & programming (Toyopuc, Omron, Allen-Bradley). Understanding of PLC communication (FLNet, EtherNet). Understanding of OT/IT networking. NFPA 70E/77. OSHA 10/30.
Electrical Engineer
Liberty, NC · On-site
Understanding of PLC operation & programming (Toyopuc, Omron, Allen-Bradley). Understanding of PLC communication (FLNet, EtherNet). Understanding of OT/IT networking. NFPA 70E/77. OSHA 10/30.
Electrical Engineer
Liberty, NC · On-site
Understanding of PLC operation & programming (Toyopuc, Omron, Allen-Bradley). Understanding of PLC communication (FLNet, EtherNet). Understanding of OT/IT networking. NFPA 70E/77. OSHA 10/30.
Electrical Engineer
Liberty, NC · On-site
Understanding of PLC operation & programming (Toyopuc, Omron, Allen-Bradley). Understanding of PLC communication (FLNet, EtherNet). Understanding of OT/IT networking. NFPA 70E/77. OSHA 10/30.
Electrical Engineer
Liberty, NC · On-site
Understanding of PLC operation & programming (Toyopuc, Omron, Allen-Bradley). Understanding of PLC communication (FLNet, EtherNet). Understanding of OT/IT networking. NFPA 70E/77. OSHA 10/30.
Simulation Engineer 1489912
Liberty, NC · On-site
$60 - $65/hr
This role focuses on leveraging Siemens Plant Simulation to drive data-driven decision-making and optimize operational performance. Position Overview The Simulation Engineer will develop, validate ...
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Simulation Engineer 1489912
Liberty, NC · On-site
$60 - $65/hr
This role focuses on leveraging Siemens Plant Simulation to drive data-driven decision-making and optimize operational performance. Position Overview The Simulation Engineer will develop, validate ...
Developer Operations Engineer Kubernetes information
What cities near High Point, NC are hiring for Developer Operations Engineer Kubernetes jobs? Cities near High Point, NC with the most Developer Operations Engineer Kubernetes job openings:
$121K - $177K/yr
Full-time
Posted 16 days ago
Job description
Senior IT Support Engineer (Tier 3 / SME – NICE CXone)
Location: Greensboro, NC (Onsite)
Job Type: Full-Time / Regular
Department: Engineering / Architecture
Compensation: $121,000 – $177,900 / year + Annual Bonus Incentive
Relocation: No relocation assistance available
Sponsorship: Visa sponsorship is not available.
Position OverviewThe Senior IT Support Engineer serves as a Subject Matter Expert (SME) for enterprise contact center platforms, with a primary focus on NICE CXone, modern cloud contact center (CCaaS) architecture, telephony, routing, and integrated components.
Functioning as the final escalation point for Tier 1 and Tier 2 support teams, you will lead root cause analysis (RCA), resolve high-impact P0/P1 incidents, and drive continuous platform improvement to reduce recurring issues across a 24/7 enterprise support environment. In this role, you will play a critical part in a large-scale CCaaS transformation—ensuring resilient, high-availability, multi-channel contact center services that directly impact business operations, member access, and customer outcomes.
Key ResponsibilitiesTier 3 Escalations & Operational Excellence- SME Escalation: Serve as the final technical escalation point for complex, high-severity (P0/P1) incidents involving NICE CXone, telephony, routing, and contact center integrations.
- Root Cause Analysis (RCA): Lead post-incident reviews and RCAs to identify underlying failures, implement permanent fixes, and prevent recurrence.
- Platform Reliability: Monitor, maintain, and optimize system stability, ensuring high availability for multi-channel, high-volume contact center operations.
- Technical Guidance: Provide expert advice on IT infrastructure planning, systems design, and cloud telephony architecture for assigned enterprise platforms.
- Requirements Translation: Collaborate with Business Analysts and Enterprise Architects to convert complex business and functional requirements into scalable, secure, and maintainable technical specifications.
- Standard Alignment: Ensure all system modifications, integrations, and deployments strictly adhere to enterprise architecture standards, security protocols, and DevOps practices across Agile and Waterfall frameworks.
- Project & Technical Leadership: Guide project teams throughout all phases of the System Development Lifecycle (SDLC), defining standards, procedures, and implementation plans.
- Cross-Functional Partnership: Work closely with cross-functional IT teams (database, network, operations, security) and business leaders to align infrastructure solutions with organizational goals.
- Mentorship: Provide coaching, technical guidance, and peer mentorship to junior support engineers and technical staff.
- Experience: Minimum of 8 years in an IT operations environment, with direct technical experience in distributed technologies, systems development, cloud telephony, and/or networking.
- Leadership Experience: Minimum of 2 years in a technical leadership capacity (leading projects, initiatives, or peer teams, with or without direct reports).
- Education: Bachelor’s degree in Computer Science, Computer Information Systems (CIS), or a related field. (Equivalent relevant work experience may be substituted in lieu of a degree).
- NICE CXone: Deep technical expertise and hands-on SME experience configuring, troubleshooting, and supporting NICE CXone CCaaS environments.
- CCaaS & Telephony Infrastructure: Advanced understanding of enterprise contact center architecture, SIP/telephony, call routing, CTI integrations, and multi-channel support solutions.
- Incident Management: Proven track record managing high-impact P0/P1 outages and leading technical RCA processes in high-transaction, 24/7 environments.
- Onsite Expectation: This position requires full-time onsite presence at our facility in Greensboro, NC.
- Travel Requirements: None (0%).