Destination Management Operation Manager Jobs (NOW HIRING)

DIRECTOR OF SALES

We are a National Destination Management company with over 14 offices nationwide and over 250 Team Members and growing. Our purpose is simple and powerful: to inspire human connection and improve performance. Everything we do is rooted in our core values – Detailed Creativity, Driven and Enthusiasm. We are looking for team members who embody these qualities in their work and interactions.

PAY: To be discussed during the interview

SCHEDULE: This position is based on a schedule of Monday - Friday, 8:30 a.m. to 5:30 p.m.; however, based on client needs you will be required to work days, evenings, and/or weekends if necessary to complete tasks.

OVERVIEW OF POSITION:

The Director of Sales leads the sales function to drive revenue growth by developing and executing sales strategy, managing, and coaching the Account Executive team, building, and maintaining a strong pipeline of qualified opportunities, and partnering cross-functionally to deliver winning proposals and exceptional client experiences.

BENEFITS & PERKS:

Hello! Destination Management offers a competitive benefits package designed to support your health, financial wellbeing, and work life balance. Benefits for eligible fulltime team members include medical, dental, and vision coverage; employer paid life and AD&D insurance; a 401(k) with company match; paid time off and holidays; access to an Employee Assistance Program; and a hybrid work environment. We also offer a collaborative culture, growth opportunities, and the chance to work on unforgettable live events.

REQUIRED SKILLS:
The Director of Sales must be a highly motivated, customer-focused, and well-organized leader with the ability to manage multiple priorities in a fast-paced, high-pressure environment. This role is responsible for driving sales growth within Hello! by developing strong relationships with meeting planners, corporate clients, hotel partners, and suppliers.

The ideal candidate demonstrates a deep commitment to service excellence, understands the dynamics of hospitality and event operations, and can effectively represent the company's capabilities in unique and creative destination experiences.

Excellent phone and computer skills, along with strong oral and written communication skills, are essential to be successful and drive business growth.

GENERAL RESPONSIBILITIES:

• Own and execute the local and national sales strategy to achieve revenue, margin, and growth targets for destination management services.
• Manage, coach, and develop Account Executives through goal setting, pipeline reviews, and performance feedback.
• Support Account Executive on site visits and engage with clients during program operation.
• Join Account Executive during key moments of hotel relationship development including but not limited to lunch meetings, offsite experiences, FAMs.
• Establish personal relationships with key leaders at area hotels, nurture and grow relationships throughout.
• Review Account Executive forecasts and ensure timely closing of business, receipt of deposits and final payments.
• Communication with General Manager and other Discipline Leaders to ensure continuity, clarity and adherence to office and company objectives.

SPECIAL REQUIREMENTS: Must have a valid driver's license with a safe driving record. 

Equal Opportunity Employer (EEO) Statement

Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

ADA Essential Functions Statement

The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation.

Physical & Environmental Requirements

This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA compliant, nonexclusionary language.

Reasonable Accommodation Statement

We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources.

Pay Transparency Notice

Where required by applicable law, we disclose a good faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law.

At-will Employment 

As an employee of Hello! Destination Management, your employment has been and continues to be “at-will.” This means that during the course of employment with the Company, employees are free to terminate their employment with the Company at any time, with or without a reason, and the Company has the right to terminate employees at any time, with or without a reason. Although the Company may choose to terminate an employee for cause, cause is not required.

Job Description Disclaimer

This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs.

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