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Desktop Jobs in Virginia (NOW HIRING)

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

Secret The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves ...

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Level 2 Desktop Support Technician

Salem, VA · On-site

$23 - $25/hr

  • Medical

  • Dental

  • Vision

Position Summary We are seeking an experienced Level 2 Desktop Support / End User Support Technician to provide onsite IT support in a professional enterprise environment. The ideal candidate will ...

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a minimum of five (5) years' experience working in the areas and performing the types of actions listed ...

Summary All Native Group is seeking a Desktop Engineer III (Senior level Desktop Engineer) with a minimum of five (5) years' experience working in the areas and performing the types of actions listed ...

Desktop Support Tech

Castleton, VA · On-site

$20.25 - $25.75/hr

Job ID: 807475 Position: Sr Desktop Support Tech 2 Client: Virginia Information Technology Agency Location: 600 E. Main St., Richmond, VA Duration: 12 + Months (Probability of Extension)

Senior VIP Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their ...

Senior VIP Desktop Support Technician

Arlington, VA

$23.25 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: Senior VIP Desktop Support Technician KBR is seeking a Senior VIP Desktop Support Technician to provide dedicated onsite support for senior executives, business leaders, and their ...

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA Security+ or equivalent About TIME Systems At TIME Systems, we are at the forefront of Technology ...

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

  • Medical

  • Retirement

  • PTO

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Job Summary:

Showing results 41-60

Desktop information

See Virginia salary details

$13

$22

$32

How much do desktop jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop in Virginia is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What is a desktop support technician?

Desktop support technicians are IT professionals responsible for providing technical assistance to computer users within an organization. They troubleshoot hardware and software issues, install and configure desktop systems, and ensure that workstations are running efficiently. Their role often includes helping users resolve problems, setting up new equipment, and maintaining security protocols. They play a crucial part in keeping an organization's technology infrastructure running smoothly.

What are the key skills and qualifications needed to thrive as a desktop support specialist, and why are they important?

To thrive as a Desktop Support Specialist, you need strong troubleshooting skills, knowledge of operating systems (like Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote desktop tools, ticketing systems, and hardware diagnostics software is commonly required. Excellent communication, patience, and customer service skills help in effectively supporting non-technical users and resolving issues efficiently. These skills are crucial for minimizing downtime, ensuring user satisfaction, and maintaining smooth IT operations within an organization.

What are the most common challenges faced by desktop support professionals, and how can they overcome them?

Desktop support professionals often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing multiple service requests simultaneously, and communicating complex technical information to non-technical users. To overcome these challenges, it helps to stay current with the latest operating systems and software updates, efficiently prioritize tasks, and develop strong interpersonal skills for clear communication. Additionally, building a thorough knowledge base and collaborating with colleagues can streamline problem-solving and improve response times.

What is the difference between Desktop vs Laptop?

AspectDesktopLaptop
PortabilityLess portable, designed for stationary useHighly portable, designed for mobility
PerformanceTypically offers higher performance and upgradeabilityPerformance may be limited due to size constraints
Work EnvironmentUsed mainly in offices, homes, or dedicated workspacesUsed in various locations, suitable for remote work
Power SupplyRequires external power sourceBattery-powered, with optional AC power

Desktop computers are ideal for users who need high performance and upgrade options in a fixed location. Laptops offer portability and convenience for users who work on the go. The choice depends on your mobility needs and performance requirements.

What are some basic desktop jobs?

Basic desktop jobs typically include roles such as data entry clerk, administrative assistant, customer service representative, and receptionist. These positions often require proficiency with office software like Microsoft Office, good organizational skills, and a standard work schedule, usually in an office environment.

What is a desktop job?

A desktop job involves working primarily at a computer workstation, often performing tasks such as data entry, software development, customer support, or administrative duties. These roles typically require proficiency with computer hardware and software, and may involve working in an office or remote environment.

What are the most commonly searched types of Desktop jobs in Virginia?

The most popular types of Desktop jobs in Virginia are:

What cities in Virginia are hiring for Desktop jobs?

Cities in Virginia with the most Desktop job openings:

Infographic showing various Desktop job openings in Virginia as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 10% Physical, and 90% Remote job distribution, with an average salary of $47,356 per year, or $22.8 per hour.

$47/hr

Full-time

Re-posted 16 days ago


Job description

Description

Position:  Helpdesk Support

Location: Rosslyn, VA, 

Clearance:  Secret

The Desktop Support IT professional is responsible for providing advanced technical support and troubleshooting for end-user devices, software, and network connectivity. This role involves resolving complex technical issues, managing escalations, and ensuring the smooth operation of IT systems in both office and field environments. The Desktop Support individual also plays a key role in mentoring junior staff, implementing IT best practices, and supporting the deployment of new technologies. Duties are:
  • Provide advanced troubleshooting and resolution for hardware, software, and network issues on desktops, laptops, mobile devices, and peripherals.
  • Manage escalated technical support tickets and ensure timely resolution in alignment with service level agreements (SLAs).
  • Install, configure, and maintain operating systems, applications, and security updates on end-user devices.
  • Support the deployment, imaging, and setup of new hardware and software across the organization.
  • Perform root cause analysis for recurring technical issues and recommend long-term solutions.
  • Collaborate with IT teams to support system upgrades, migrations, and rollouts.
  • Document technical processes, solutions, and user guides to improve knowledge sharing and efficiency. 
  • Provide on-site and remote support for field operations, including troubleshooting connectivity and equipment issues in remote locations. 
  • Mentor and train junior technicians to enhance team capabilities and knowledge.
  • Ensure compliance with organizational IT policies, security protocols, and data protection standards.
Professional Qualifications/Skills  
  • Bachelor's degree in information technology, Computer Science, or a related field (or equivalent experience).
  • 5 years of experience in desktop support, field services, or a related IT role.
  • 5 years of experience with Windows, macOS, and mobile operating systems, as well as common productivity software (e.g., Microsoft Office 365).
  • 5 years of experience of networking concepts, including TCP/IP, DNS, VPNs, and wireless connectivity.
  • 5 years of Experience with IT service management (ITSM) tools, such as ServiceNow or Remedy, for ticket tracking and resolution.
  • Familiarity with imaging tools and deployment technologies, such as SCCM, Intune, or MDT.
  • Excellent problem-solving skills and the ability to work independently in high-pressure environments.
  • Strong communication and interpersonal skills to effectively interact with end users and team members.
  • Relevant certifications, such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator, are highly desirable.
  • Ability to travel to field locations as needed and provide on-site technical support.

 
  • HDI Desktop Support Technician Certification
  • HDI Customer Service Representative Certification
  • ServiceNow Certified Implementation Specialist - IT Service Management
  • CompTIA Network+
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Strong troubleshooting and problem-solving skills for hardware and software issues.
  • Familiarity with IT service management (ITSM) tools and ticketing systems.
  • Excellent communication and customer service skills to interact effectively with end-users. Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Knowledge of basic networking concepts, including IP addressing and Wi-Fi troubleshooting.
  • Ability to lift and transport IT equipment as needed (e.g., desktops, monitors, printers).
Hourly Rate up to $47.00, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. Candidates with specialized expertise, industry-recognized certifications, and strong Federal contracting experience may be considered at the higher end of the range
 
 

ActioNet is a dynamic, award-winning SEI CMMI Level 4 and ISO 20000/ISO 27000 I Certified IT Services Firm that specializes in Enterprise Software Development involving Full Lifecycle Methodology, Project Management, Information Systems Security, Systems Integration and Training. ActioNet is committed to quality exemplified by our continual efforts to enhance how we do business. Our vision is what sets up apart, we help our customers align their IT strategies with their business goals.

 Why ActioNet?

It is simple. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation. We have been awarded the Washington Post Top Places to Work for 8 years in the row.

What's in It For You?

As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

 Are you ready to make a difference?

 ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

 

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