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Desktop Support Jobs in Spring Hill, FL (NOW HIRING)

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Diagnose desktop/laptop issues, printer configurations, and standard business applications. * Well ... support services. We have steadily grown every year since the company's inception, and we are ...

Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices * Responsible for providing detailed documentation regarding ...

Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices * Responsible for providing detailed documentation regarding ...

IT Help Desk Technician

Tampa, FL · On-site

$37K - $50K/yr

Support Microsoft Windows desktop and server technologies * Consult with clients and offer guidance on technology use and best-practices * Responsible for providing detailed documentation regarding ...

The role operates at the highest technical level, providing third-level engineering support for virtual desktops and serving as a technical authority across the full lifecycle of platform design ...

... and desktop management preferably CISCO certified * Must possess a SECRET Security Clearance ... Specifically, the Data Systems Administrator will support the Communication Directorate (G-6) ...

FSO Site Support

Tampa, FL · On-site

$20.25 - $28/hr

FSO Site Support Location: Tampa FL 33634 * Provide on-site technical support to users, addressing IT issues related to hardware, software, and network connectivity. * Manage asset inventory ...

Systems Administrator

Tampa, FL · On-site

$73K - $132K/yr

Support virtual desktop infrastructure including virtual desktops and connection brokers. * Build and deploy virtual desktop images using established USMC standard ISOs. * Apply system patches ...

Support virtual desktop infrastructure including virtual desktops and connection brokers. * Build and deploy virtual desktop images using established USMC standard ISOs. * Apply system patches ...

Senior Systems Administrator I

Tampa, FL · On-site

$81K - $110K/yr

Support critical business-driven initiative with active involvement in planning and system design ... Virtual Desktop Technologies (Azure Virtual Desktop, Omnissa Horizon, Citrix Virtual Desktop)

New

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Desktop Support information

See Spring Hill, FL salary details

$11

$19

$27

How much do desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support in Spring Hill, FL is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.01 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What are the most commonly searched types of Desktop Support jobs in Spring Hill, FL?

The most popular types of Desktop Support jobs in Spring Hill, FL are:

What are popular job titles related to Desktop Support jobs in Spring Hill, FL?

For Desktop Support jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Spring Hill, FL look for?

The top searched job categories for Desktop Support jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Desktop Support jobs?

Cities near Spring Hill, FL with the most Desktop Support job openings:

Infographic showing various Desktop Support job openings in Spring Hill, FL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $40,524 per year, or $19.5 per hour.

INFORMATION TECHNOLOGY CLIENT SUPPORT TECH II-ENT

The University of Alabama at Birmingham

Tampa, FL

$43K - $71K/yr

Full-time

Posted 10 days ago


University Of Alabama At Birmingham rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

265th of 629 rated colleges and universities


Job description

FOR USE BY UAB IT ONLY: To provide accurate and timely IT Client support and services to supported UAB administrators, faculty, staff, and students to include incident resolution and request fulfilment of a moderate to complex nature. To receive, prioritize, document, and actively resolve IT Client service requests and to escalate incidents when considered appropriate and necessary to maintain service-level agreement (SLA) expectations. To restore service and/or identify and correct core problems by interacting with network services, software systems engineering and/or applications development. To simulate or recreate user problems to resolve operating difficulties and to recommend systems modifications to reduce user problems. To perform restorative and maintenance actions for hardware, software, network, and operating system issues on supported desktop, laptop, peripheral and other equipment to ensure customer productivity. To deliver service using remote tools or at the customer's location, to resolve issues using basic troubleshooting and technical skills, and to perform defined processes and adhere to standard operating procedures. To maintain accurate information and data regarding incident and request response within the IT service management (ITSM) tool. To provide guidance and training to less experienced technicians. This position will commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as Health Insurance Portability & Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA), on an annual basis. 
Responsibilities for this position: 
1. Responds to incidents for supported IT Clients and systems. Researches and attempts remote resolution, and performs onsite troubleshooting and repair if remote resolution is not possible. Escalates incidents to the next level as required, while maintaining ownership of the incident through resolution. 
2. Responds to service requests for supported IT clients and systems. Provides service remotely when possible and otherwise provides onsite delivery of the service. Escalates requests to the next level as required, while maintaining ownership of the request through resolution. 
3. Maintains accurate information and data regarding incident and request response in the ITSM tool. Provides guidance and training to less experienced technicians. 
4. Performs other duties as assigned. 
(Annual Salary: $43,890 - $71,320)
Associate's degree in a related field and one (1) year of related experience required. Work experience may substitute for education requirement.
Preferred Skills:
  • Ability to problem-solve
  • Ability to train others
  • Troubleshooting skills
 
 
 
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
Career Site Job Description
 


 


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About University of Alabama at Birmingham

Sourced by ZipRecruiter

The University of Alabama at Birmingham is the heartbeat of Birmingham and an integral medical leader in the Southeast. The Birmingham campus is within walking distance of some of the best parks, entertainment, and dining in the region. UAB's three regional campuses expand their academic reach and responsibilities in addition to educating physicians in rural and underserved areas of the state. UAB is experiencing major and sustained investment and growth, due both to its exceptional research faculty and its culture of collaboration. Through concerted and strategic investments in its clinical and research enterprise, UAB has undergone an amazing transformation in the past five years and has strengthened its status and reputation as a leader in medical training, biomedical discovery, innovation, and patient care.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

Year founded

1859