The role involves conducting CBRN detection operations, managing logistics, and supporting various operational tasks in a high-paced environment. Responsibilities : • Conduct CBRN detection ...
The role involves conducting CBRN detection operations, managing logistics, and supporting various operational tasks in a high-paced environment. Responsibilities : • Conduct CBRN detection ...
DAWSON is a company focused on supporting federal mission partners through advanced CBRN detection operations. They are seeking a Technical Support Specialist (TSS Level II) who will conduct ...
DAWSON is a company focused on supporting federal mission partners through advanced CBRN detection operations. They are seeking a Technical Support Specialist (TSS Level II) who will conduct ...
The role involves conducting CBRN detection operations, managing logistics, and supporting various operational tasks in a high-paced environment. Responsibilities : • Conduct CBRN detection ...
The role involves conducting CBRN detection operations, managing logistics, and supporting various operational tasks in a high-paced environment. Responsibilities : • Conduct CBRN detection ...
Branch Team Captain - Loan Officer Assistant
Santa Rosa, CA · On-site
$41K - $55K/yr
Run Desktop Underwriter (DU) and Loan Product Advisor (LP) for new pre-approvals; assist with ... Support team morale and accountability, keeping operations moving forward even when the loan ...
Branch Team Captain - Loan Officer Assistant
Santa Rosa, CA · On-site
$41K - $55K/yr
Run Desktop Underwriter (DU) and Loan Product Advisor (LP) for new pre-approvals; assist with ... Support team morale and accountability, keeping operations moving forward even when the loan ...
Run Desktop Underwriter (DU) and Loan Product Advisor (LP) for new pre-approvals; assist with ... Support team morale and accountability, keeping operations moving forward even when the loan ...
Run Desktop Underwriter (DU) and Loan Product Advisor (LP) for new pre-approvals; assist with ... Support team morale and accountability, keeping operations moving forward even when the loan ...
Fabrication Technician
Sonoma, CA · On-site
... SLA/DLP, SLS), desktop CNC mills, laser cutters, and other benchtop tools. * Own routine ... Perform post-processing: support removal, sanding, bonding, tapping, heat-setting inserts, painting ...
Fabrication Technician
Sonoma, CA · On-site
... SLA/DLP, SLS), desktop CNC mills, laser cutters, and other benchtop tools. * Own routine ... Perform post-processing: support removal, sanding, bonding, tapping, heat-setting inserts, painting ...
Fabrication Technician
Santa Rosa, CA · On-site
... SLA/DLP, SLS), desktop CNC mills, laser cutters, and other benchtop tools. * Own routine ... Perform post-processing: support removal, sanding, bonding, tapping, heat-setting inserts, painting ...
Fabrication Technician
Santa Rosa, CA · On-site
... SLA/DLP, SLS), desktop CNC mills, laser cutters, and other benchtop tools. * Own routine ... Perform post-processing: support removal, sanding, bonding, tapping, heat-setting inserts, painting ...
System Administrator
Santa Rosa, CA · On-site
$38.85 - $53.45/hr
Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...
System Administrator
Santa Rosa, CA · On-site
$38.85 - $53.45/hr
Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...
System Administrator
Santa Rosa, CA · On-site
$38.85 - $53.45/hr
Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...
System Administrator
Santa Rosa, CA · On-site
$38.85 - $53.45/hr
Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...
System Administrator
Santa Rosa, CA · On-site
$38.85 - $53.45/hr
Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...
System Administrator
Santa Rosa, CA · On-site
$38.85 - $53.45/hr
Support the Bank's user community by maintaining and installing applications at the network/server level. * Working with Virtual Desktop Interface (VDI) including branch rollout, staging, and prep ...
Shipping & Packaging Assistant (Sonoma, CA)
Sonoma, CA · On-site
$18.25 - $23.25/hr
Customer & Internal Support * Communicate with the Club, Tasting Room, Warehouse, and other ... Occasionally use a desktop computer, keyboard, and mouse. * Frequently use a step ladder to reach ...
Shipping & Packaging Assistant (Sonoma, CA)
Sonoma, CA · On-site
$18.25 - $23.25/hr
Customer & Internal Support * Communicate with the Club, Tasting Room, Warehouse, and other ... Occasionally use a desktop computer, keyboard, and mouse. * Frequently use a step ladder to reach ...
Shipping and Packaging Assistant
Sonoma, CA · On-site
$18.25 - $23.25/hr
Customer & Internal Support * Communicate with the Club, Tasting Room, Warehouse, and other ... Occasionally use a desktop computer, keyboard, and mouse. * Frequently use a step ladder to reach ...
Shipping and Packaging Assistant
Sonoma, CA · On-site
$18.25 - $23.25/hr
Customer & Internal Support * Communicate with the Club, Tasting Room, Warehouse, and other ... Occasionally use a desktop computer, keyboard, and mouse. * Frequently use a step ladder to reach ...
MIT Field Engineer
Santa Rosa, CA · On-site
Respond to initial support requests and troubleshoot basic issues with single-user impact according ... Desktop hardware troubleshooting. * Network hardware troubleshooting (Switches, Access points ...
MIT Field Engineer
Santa Rosa, CA · On-site
Respond to initial support requests and troubleshoot basic issues with single-user impact according ... Desktop hardware troubleshooting. * Network hardware troubleshooting (Switches, Access points ...
Admissions Coordinator
$25 - $27/hr
Coordination and arranging physical, social, emotional and support services requirements, including ... Prolonged use of a desktop or laptop computer. While performing the duties of this job, the ...
Admissions Coordinator
$25 - $27/hr
Coordination and arranging physical, social, emotional and support services requirements, including ... Prolonged use of a desktop or laptop computer. While performing the duties of this job, the ...
Dell Territory Sales Representative
Santa Rosa, CA · On-site
$20/hr
... Desktops, AIO, Monitors, and accessories in Regional and National retailers. Our goal is to ensure ... Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ...
Dell Territory Sales Representative
Santa Rosa, CA · On-site
$20/hr
... Desktops, AIO, Monitors, and accessories in Regional and National retailers. Our goal is to ensure ... Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ...
To support regulatory compliance, creates and maintains desktop(s) to document policy and procedures for G&A audit practices * Maintains strict confidentiality of members' PHI/PII SECONDARY DUTIES ...
To support regulatory compliance, creates and maintains desktop(s) to document policy and procedures for G&A audit practices * Maintains strict confidentiality of members' PHI/PII SECONDARY DUTIES ...
Dell Territory Sales Representative
Santa Rosa, CA · On-site
$20/hr
... Desktops, AIO, Monitors, and accessories in Regional and National retailers. Our goal is to ensure ... Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ...
Dell Territory Sales Representative
Santa Rosa, CA · On-site
$20/hr
... Desktops, AIO, Monitors, and accessories in Regional and National retailers. Our goal is to ensure ... Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ...
Dell Territory Sales Representative
Santa Rosa, CA · On-site
$20/hr
... Desktops, AIO, Monitors, and accessories in Regional and National retailers. Our goal is to ensure ... Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ...
Quick apply
Dell Territory Sales Representative
Santa Rosa, CA · On-site
$20/hr
... Desktops, AIO, Monitors, and accessories in Regional and National retailers. Our goal is to ensure ... Provide training and support to Retail Sales Associates and Leadership. * Complete Endcap and ...
Programmer II
Napa, CA · On-site
Redwood Credit Union is looking for a Programmer II, who will develop and support programming ... Extensive knowledge in Microsoft Power BI, Power BI Desktop, Service, Gateways, Incremental data ...
Programmer II
Napa, CA · On-site
Redwood Credit Union is looking for a Programmer II, who will develop and support programming ... Extensive knowledge in Microsoft Power BI, Power BI Desktop, Service, Gateways, Incremental data ...
... desktop apps. Process by process, this company is bringing those workflows into a comprehensive ... You'll support the largest relationships personally alongside the Enterprise CSM. * Real Product ...
New
... desktop apps. Process by process, this company is bringing those workflows into a comprehensive ... You'll support the largest relationships personally alongside the Enterprise CSM. * Real Product ...
New
Desktop Support information
See Santa Rosa, CA salary details
$15.24 - $17.13
1% of jobs
$17.13 - $19.02
5% of jobs
$19.02 - $20.91
15% of jobs
$21.28 is the 25th percentile. Wages below this are outliers.
$20.91 - $22.79
20% of jobs
The median wage is $23.74 / hr.
$22.79 - $24.68
18% of jobs
$26.48 is the 75th percentile. Wages above this are outliers.
$24.68 - $26.57
17% of jobs
$26.57 - $28.46
9% of jobs
$28.46 - $30.34
6% of jobs
$30.34 - $32.23
5% of jobs
$32.23 - $34.12
2% of jobs
$34.12 - $36.01
1% of jobs
$15
$25
$36
How much do desktop support jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for desktop support in Santa Rosa, CA is $25.11, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $27.07 per hour, depending on experience, location, and employer.
What is a desktop support?
A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.
What does a desktop support professional do?
Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are some common challenges faced by desktop support professionals, and how can they be overcome?
Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.
What is the difference between Desktop Support vs Help Desk Technician?
| Aspect | Desktop Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CompTIA A+, ITIL |
| Work Environment | On-site, hands-on troubleshooting | Remote or on-site, customer support |
| Primary Responsibilities | Fixing hardware/software issues, maintaining desktops | Responding to user inquiries, ticket management |
| Industry Usage | IT support teams, corporate environments | Help desks, IT service providers |
While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.
What is the career path for desktop support?
The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.
What is the work of desktop support?
Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Santa Rosa, CA?
The most popular types of Desktop Support jobs in Santa Rosa, CA are:
What are popular job titles related to Desktop Support jobs in Santa Rosa, CA?
For Desktop Support jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Santa Rosa, CA look for?
The top searched job categories for Desktop Support jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Desktop Support jobs?
Cities near Santa Rosa, CA with the most Desktop Support job openings:
Job description
Job Summary:
DAWSON is a company focused on mission-critical operations, and they are seeking a Technical Support Specialist (TSS Level I) to coordinate with stakeholders on equipment management and training. The role involves conducting CBRN detection operations, managing logistics, and supporting various operational tasks in a high-paced environment.
Responsibilities:
• Conduct CBRN detection operations
• Function as Project Manager when the project manager is absent.
• Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
• Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
• Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
• Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
• Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
• Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed
• Submit Travel Approvals within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed.
• Provides support for Situation Reports (SITREPs).
• Provides input for After Action Reports (AARs).
Qualifications:
Required:
• Active Secret Security Clearance
• CBRN subject matter expert
• Able to carry equipment up to 50lbs.
• Have a Commercial Driver’s License Class B (CDL B) or ability to obtain within 3 months following contract award
• 10 years’ experience in operational planning and coordination of detection and preventative activities; 7 years hands on experience of the same
• Operational experience in planning CBRN detection operations, managing logistics, and executing detection during NSSE, events of significance to include SEAR, events of all levels (I through V), enhanced steady state, steady-state, and surge operations
• Equipment experience shall include the use of primary and secondary screening devices including spectroscopic devices and chemical identification equipment utilizing FTIR and Raman technologies
• Demonstrate tactics, techniques, and procedures for CBRN detection operations
• Excellent leadership qualities, public speaking and presentation skills
• National Incident Management System (NIMS) and Incident Command Structure (ICS) certifications and courses
• Excellent decision making and critical thinking skills in a high paced environment
• At least one Basic Radiation Fundamental Training Program Certification
• Primary and secondary screening preventative certifications
• Possess excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite for performance of duties
• Be able to read, write, and speak English fluently
• Travel 50 – 75% during the year
Company:
DAWSON brings together the diverse portfolio of companies of Hawaiian Native Corporation, delivering mission-critical services to the Department of Defense, federal agencies, and commercial organizations. Founded in 2004, the company is headquartered in Honolulu, HI, US, , with a team of 1001-5000 employees. The company is currently Late Stage.
DAWSON is a company focused on mission-critical operations, and they are seeking a Technical Support Specialist (TSS Level I) to coordinate with stakeholders on equipment management and training. The role involves conducting CBRN detection operations, managing logistics, and supporting various operational tasks in a high-paced environment.
Responsibilities:
• Conduct CBRN detection operations
• Function as Project Manager when the project manager is absent.
• Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
• Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
• Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
• Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
• Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
• Supports training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes unless otherwise directed
• Submit Travel Approvals within 48hrs after members receive an Operations Order (OPORD) unless otherwise directed.
• Provides support for Situation Reports (SITREPs).
• Provides input for After Action Reports (AARs).
Qualifications:
Required:
• Active Secret Security Clearance
• CBRN subject matter expert
• Able to carry equipment up to 50lbs.
• Have a Commercial Driver’s License Class B (CDL B) or ability to obtain within 3 months following contract award
• 10 years’ experience in operational planning and coordination of detection and preventative activities; 7 years hands on experience of the same
• Operational experience in planning CBRN detection operations, managing logistics, and executing detection during NSSE, events of significance to include SEAR, events of all levels (I through V), enhanced steady state, steady-state, and surge operations
• Equipment experience shall include the use of primary and secondary screening devices including spectroscopic devices and chemical identification equipment utilizing FTIR and Raman technologies
• Demonstrate tactics, techniques, and procedures for CBRN detection operations
• Excellent leadership qualities, public speaking and presentation skills
• National Incident Management System (NIMS) and Incident Command Structure (ICS) certifications and courses
• Excellent decision making and critical thinking skills in a high paced environment
• At least one Basic Radiation Fundamental Training Program Certification
• Primary and secondary screening preventative certifications
• Possess excellent verbal and written communication skills
• Proficiency with Microsoft Office Suite for performance of duties
• Be able to read, write, and speak English fluently
• Travel 50 – 75% during the year
Company:
DAWSON brings together the diverse portfolio of companies of Hawaiian Native Corporation, delivering mission-critical services to the Department of Defense, federal agencies, and commercial organizations. Founded in 2004, the company is headquartered in Honolulu, HI, US, , with a team of 1001-5000 employees. The company is currently Late Stage.