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Desktop Support Jobs in Rialto, CA (NOW HIRING)

Stefanini Group

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini Group

Deskside Technician II

Ontario, CA

$20.50 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Desktop/laptop tech support (Mac and PC) * Windows 7/10 operating systems * Support mobile devices, printers, scanners, wireless, VPN, etc. * IMAC Support - IT equipment Install/Move/Add/Change

Stefanini

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

Provision, configure, and deploy laptops and desktop computers * Install, configure, and ... Document support activities and maintain accurate records * Deliver excellent customer service ...

Stefanini

Deskside Technician II

Ontario, CA · On-site

$20.50 - $26.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 ...

Service Global, Inc

Desktop EUC L1

Chino, CA · On-site

$22 - $23/hr

Support experience of MACs would be beneficial * Knowledge of mobile devices, in particular those ... Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows ...

Guitar Center

IT Support Technician, Level 2

Rialto, CA

$26 - $29.67/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Associate degree in Information Technology or equivalent experience. * 3-5 years of desktop support, field support, or end-user support experience. * Experience supporting distribution centers ...

T.M. Cobb/Haley Bros. Inc.

IT Support Technician I

Riverside, CA · On-site

$22 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desktop support, or a similar role Benefits: • 401(k) • Dental Insurance • Employee Discount • Flexible Spending Account • Health Insurance • Life Insurance • Paid Time Off • Vision ...

Xinnovit

Desktop Technician

Anaheim, CA

$21.25 - $27/hr

Additionally, field support technicians need a high level of professionalism when working with user's over the phone and in person to create and maintain positive working relationships. They also ...

Stantec

Environmental Lead Monitor

San Bernardino, CA · On-site

$67K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide desktop support by synthesizing data from multiple sources, updating databases and spreadsheets, and sending email communications. * Professionally communicate (written and verbal) with ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Rialto, CA

Desktop Support information

See Rialto, CA salary details

$13

$23

$33

How much do desktop support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support in Rialto, CA is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Rialto, CA look for?

The top searched job categories for Desktop Support jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Desktop Support jobs?

Cities near Rialto, CA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Rialto, CA as of August 2026, with employment types broken down into 72% Full Time, 5% Temporary, and 23% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $47,898 per year, or $23 per hour.

Deskside Technician II

Stefanini Group

Ontario, CA • On-site

$20.50 - $26.25/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Please note that this job is based out of Ontario, California.
Who we are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.
                              
What will you do?
  • Supporting IT equipment in large corporate environment
  • Desktop/laptop tech support (Mac and PC)
  • Windows 7/10 operating systems
  • Support mobile devices, printers, scanners, wireless, VPN, etc.
  • IMAC Support - IT equipment Install/Move/Add/Change
  • Maintain repairs, spare parts, and components
  • Research and troubleshoot problems
  • Maintain system configurations and documentation
  • Track and resolve customer incidents and requests through the client's ticketing tool
  • Troubleshoot and resolve hardware and software issues for Windows devices
  • Backup, restoration, and migration of user data
  • Smart Hands support with networking, server, and telecommunications technologies
  • Printer and peripheral device support
  • Inventory management of IT assets including asset auditing
  • Ability to research and follow appropriate KB articles
  • Ability to work on-call and other after-hours support needs
  • May provide Executive support
  • Various other tasks associated with deskside services
  • May need to be available to provide support at other client locations as needed
  • Other duties as assigned
 
What do you need to succeed?
  • Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
  • Able to uphold a positive attitude at all times, even under stressful conditions
  • Experience supporting remote facilities and users
  • Excellent verbal and written communication skills
  • High level of professionalism and strong personal interaction skills
  • Ability to perform in-depth research and troubleshooting for complex technical issues
  • Ability to prioritize and complete all work tasks with minimal supervision
  • Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
  • Ability and willingness to learn new technologies
  • High School Diploma (required)
  • Deskside / Desktop / End User Computer experience, ideally in a corporate environment
  • Proven ability to handle challenging, rapid-response user support
  • Proven ability to balance, prioritize and organize multiple tasks
 
Desired Characteristics
  • A+ Certification
  • Microsoft Certified Professional (MCP)
  • ITIL Foundations
  • Lean Six Sigma
What you'll get
  • Work with brilliant minds, often within a global capacity;
  • Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
  • Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
 
Why we're different
  • Brazilian and privately owned company;
  • Agility, flexibility, and innovation are in our DNA;
  • Flat organizational structure which enables faster communication and decision making;
 
Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities:       https://www.youtube.com/watch?v=j8O37KNINdY
 

 
  • Desktop support, installation printers, scanners
  • Support PC and Printers issues in the Distribution Center
  • Provide details of issue with technical staff
  • Candidates will be working in various climates and conditions both indoors and outdoors
  • Candidates will be and should have ability to stand for extended periods of time, as well as bend
  • Candidates will be with Inventory excel spreadsheets
  • Candidates should have a general idea of the network infrastructure
  • Should have understanding how to trouble pc, printers, and scanners
  • Should be able to communicate well verbal and written with technical team
#LI-LG1
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Education:Associate (AA, AS...)Employment Type: CONTRACTOR

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