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Desktop Support Jobs in Raeford, NC (NOW HIRING)

Kraken Kinetics

IT Support Specialist

Pinehurst, NC · On-site

$60K - $75K/yr

Modern Desktop Administrator Associate (not required at this time, as the company does not yet ... We are committed to supporting relocation for the right candidates. Watch what it's like to live ...

Kraken Kinetics

IT Support Specialist

Pinehurst, NC · On-site

$60K - $75K/yr

Modern Desktop Administrator Associate (not required at this time, as the company does not yet ... We are committed to supporting relocation for the right candidates. Watch what it's like to live ...

Summit Technologies, Inc.

PC Technician

Fayetteville, NC · On-site

$16.75 - $22.25/hr

Provide desktop and end-user technical support in an enterprise environment. * Troubleshoot computer hardware, software, operating-system, and connectivity issues. * Install, configure, validate ...

Summit Technologies, Inc.

PC Technician

Fayetteville, NC

$16.75 - $22.25/hr

Provide desktop and end-user technical support in an enterprise environment. * Troubleshoot computer hardware, software, operating-system, and connectivity issues. * Install, configure, validate ...

Endurion

Service Desk Technician

Fort Liberty, NC · On-site

The Service Desk Technician provides front‑line technical support for a global enterprise of more than 70,000 users, serving as the initial point of contact for resolving desktop, laptop, mobile ...

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Desktop Support information

See Raeford, NC salary details

$11

$18

$27

How much do desktop support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for desktop support in Raeford, NC is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.43 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What cities near Raeford, NC are hiring for Desktop Support jobs?

Cities near Raeford, NC with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Raeford, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,410 per year, or $18.9 per hour.

Desktop Support (Locals Only)

Infojini Inc

Aberdeen, NC

Contractor

Re-posted 4 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

We are looking for Desktop Support in Aberdeen, NC for 2+ months contract position. 

Job details mentioned below-

Title: Desktop Support

Location: 902 North Sandhills Blvd., Aberdeen, NC 28315

Duration: 2+ Months

Client: Direct Client

Mode of Interview: Inperson


Qualifications


Required Skills:
Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
Installing and imaging new computers and loading of appropriate software for customers.
Installing local and network printers and other peripherals and configuration of same.
Migrating Data and user profiles.
Documenting process and procedures related to technical field support activities.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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