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Desktop Support Jobs in Meridian, ID (NOW HIRING)

Sky Systems, Inc. (SkySys)

AV Technician - Boise

Boise, ID · On-site

$17.50 - $22.25/hr

Sky Systems, Inc. is seeking an L1 AV Technician to provide onsite support for desktops, audio-visual systems, and conference room operations. The technician will troubleshoot issues, coordinate with ...

Holland & Hart

Technical Support Analyst II

Boise, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Troubleshooting and configuration of Windows and Apple desktop and laptop equipment, printers, network connections, Smartphone's etc * Provide top level technical support for multiple products to ...

ConfigUSA

Junior end-user technical support

Boise, ID · On-site

Deploying desktops and laptops, monitors and other equipment and software to end users at Micron ... Installation and support of wide range of peripherals Skills: IT IS_Service Desk Experience ...

Foodera Technologies

I.T. Support Technician

Caldwell, ID · On-site

$19.25 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Modern Desktop Administrator Associate or CompTIA A+. * Experience with Windows operating systems and Microsoft 365 environments. * Knowledge of hardware troubleshooting, endpoint support, and ...

JUB Engineers, Inc.

IT Frontline Support Technician III

Meridian, ID · On-site

$33.50 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... desktop environments. You will address complex issues beyond Tier 1 and 2 support, contribute to ... our Shift-Left strategy by developing Knowledge Base resources, and serve as a trainer and mentor ...

Pennant Services, Inc.

Senior Intune Engineer

Eagle, ID

$99K - $136K/yr

Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments * Strong hands-on experience with Microsoft Intune, Entra ID, and Azure services * Experience supporting onboarding, access ...

Pennant Services

Senior Intune Engineer

Eagle, ID · On-site

$99K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments * Strong hands-on experience with Microsoft Intune, Entra ID, and Azure services * Experience supporting onboarding, access ...

Sky Systems, Inc.

Be Seen First

Dispatch AV/IT Technician

Boise, ID · On-site

$30 - $35/hr

This role includes dispatch support depending on location needs. Responsibilities * Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.

Pennant Services

Senior Intune Engineer

Eagle, ID

$99K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments * Strong hands-on experience with Microsoft Intune, Entra ID, and Azure services * Experience supporting onboarding, access ...

Inteliblue

AV Technician

Boise, ID · On-site

... support experience * Experience troubleshooting Audio and Visual equipment. This includes Bi-Amps, Amplifiers, Microphones, and Speakers. * Experience with troubleshooting and maintaining Desktops ...

Clearwater Analytics

IT Support Specialist

Boise, ID · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary: We're looking for a curious, service-minded IT Support Specialist to join our Boise team. You'll be the first point of contact for 700+ employees where you will be troubleshooting day-to ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Meridian, ID

Desktop Support information

See Meridian, ID salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop support in Meridian, ID is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Meridian, ID look for?

The top searched job categories for Desktop Support jobs in Meridian, ID are:

What cities near Meridian, ID are hiring for Desktop Support jobs?

Cities near Meridian, ID with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Meridian, ID as of August 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $44,834 per year, or $21.6 per hour.

AV Technician - Boise

Sky Systems, Inc. (SkySys)

Boise, ID • On-site

$17.50 - $22.25/hr

Full-time

Posted 13 days ago

Job description

Job Summary:
Sky Systems, Inc. is seeking an L1 AV Technician to provide onsite support for desktops, audio-visual systems, and conference room operations. The technician will troubleshoot issues, coordinate with remote teams, and ensure smooth operations across the site.
Responsibilities:
• Perform desktop and notebook troubleshooting, including warranty repair coordination and break-fix activities.
• Manage and track loaner/spare devices using customer-provided systems.
• Provide L1 AV support for meeting rooms, including device checks, resets, room readiness, and basic hardware troubleshooting.
• Manage conference room accounts (add/remove users, password resets, ownership updates).
• Assist with basic troubleshooting of corporate printers (toner replacement, waste cartridge changes).
• Provide smart-hands assistance for onsite infrastructure and network checks (ports, cabling, patch panels, access points, power verification, device resets).
• Coordinate with third-party vendors and procurement teams when required.
• Support equipment replacement or reset during failures under guidance from central IT.
• Ability to work at height when required (ladder/lift).
• Maintain communication with onsite/offsite teams to report changes, issues, or updates.
• Ensure proper coverage during leaves and follow site operational processes/SOPs.
Qualifications:
Required:
• 2–4 years of experience in IT and AV support
• Hands-on troubleshooting experience with desktops, laptops, and meeting room devices
• Basic understanding of network fundamentals (LAN ports, cabling, patching, device resets)
• Familiarity with conferencing platforms (Microsoft Teams, Zoom, Webex)
• Ability to perform physical tasks, including lifting equipment and working at height
• Strong communication, customer service, and documentation skills
• Ability to follow SOPs, ticketing processes, and escalation guidelines
Preferred:
• Experience using ITSM tools (ServiceNow, Jira)
• Exposure to AV control systems or room management systems
• Basic understanding of AV-over-IP or networked AV environments
• Experience working in enterprise or fast-paced onsite environments
• Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training)
• Audio Visual Support
• Basic understanding of networking and TCPIP
• Basic understanding of fiber, copper, network infrastructure
• Crestron Fusion
• Hardware support
• Experience working with technologies such as Extron, Crestron, Fusion, Managed Teams Room devices
• Ability to explain networks and connection types and troubleshoot multiple connection types (Home or Corp)
• Ability to explain work with and differentiate between different connection types & troubleshoot connectivity
• Skilled Communications Specialist, known for delivering clear and succinct messages without disclosing internal details
• Experience working in an enterprise environment with Crestron/Fusion at the server and application layer
• Experience supporting Microsoft, Lenovo, Client, Dell & Apple Certified
• CompTIA certA A+
• OEM Certifications
Company:
SkySys is a technology, engineering consulting and services company that provides Staffing, Managed, and Professional Services for clients globally ranging from 25 to 250,000+ employees. Founded in 2011, the company is headquartered in Raleigh, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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