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Desktop Support Jobs in Hazleton, PA (NOW HIRING)

Desktop Support and Software Installation per Company Policies * Set up new users in phone, e-mail, domain, security and IQMS systems * Program Phone and Unified Communications Software * Implement ...

Title: IT Operations Pennsylvania 18202 United States, Onsite 50% Must Have * basic troubleshooting * desktop support * Communication Skills * PC Deployment Nice To Have Cable installation, cable ...

MO41- IT Support (799082)

Frackville, PA ยท On-site

$20.75 - $28.50/hr

Maintain expertise in desktop operating systems. Configure computer systems to meet Department of ... Provide user support and answer technical questions regarding computer equipment, packaged and in ...

Associate III - IT Support

Hazleton, PA ยท On-site

$49K - $79K/yr

Working knowledge of basic, intermediate, and advanced Desktop/Laptop troubleshooting and assisting ... Provides technical support and collaborates with various IT functions to complete IT projects * ...

Associate III - IT Support

Hazleton, PA ยท On-site

$49K - $79K/yr

Working knowledge of basic, intermediate, and advanced Desktop/Laptop troubleshooting and assisting ... Assistonsite and remotely to support other facilities and associates within the US. * Works under ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Desktop Support information

See Hazleton, PA salary details

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How much do desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support in Hazleton, PA is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $24.52 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What job categories do people searching Desktop Support jobs in Hazleton, PA look for?

The top searched job categories for Desktop Support jobs in Hazleton, PA are:

What cities near Hazleton, PA are hiring for Desktop Support jobs?

Cities near Hazleton, PA with the most Desktop Support job openings:

Infographic showing various Desktop Support job openings in Hazleton, PA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $47,342 per year, or $22.8 per hour.

Deskside Support Engineer

Tata Consultancy Service Limited

Centralia, PA โ€ข On-site

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Must Have Technical/Functional Skills
1. Should have experience in Deskside process and support
2. Maintain inventory and support IMAC (Install, Move, Add, Change) activities
3. Act as onsite IT representative for business users
4. Excellent Oral and Written Communication skills
5. Hands on Experience on resolving customer issues related to the infrastructure
6. Deployment of hardware, including hardware and OS refresh activities.
7. Provide first level support for Printers and MFP.
8. Intune Mobile Device management
9. Knowledge on SCCM and deployment
10. Office/M 365, Internet Explorer, VPN software, Microsoft Tools (Active Directory, Computer Management) and hand-on troubleshooting skills
11. Patching and Vulnerability Management for workstations
12. Management platform, including device provisioning, configuration, deployment, inventory
13. Monitor the lifecycle of devices (laptops, workstations, monitors, peripherals) from procurement to retirement, including upgrades and replacements.
14. Incident, Problem, and Service Request Ticket Management in ServiceNow.
15. Development and maintenance of Knowledge Base articles for Incidents, Problems, and Service Requests as required.
16. Asset Inventory and Configuration Management tracking of hardware and software in ServiceNow.
17. Provide Audio Visual Support in meeting rooms (note: basic support only as an existing service agreement is in place with an AV provider).
18. Identification of Continuous Improvement opportunities.
Salary Range: $70,000- $80,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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