ZipRecruiter

Log In

1

Desktop Support Jobs in Georgetown, KY (NOW HIRING)

Apex Systems

Desktop Support

Frankfort, KY · On-site

$18/hr

Provide desktop support for agency users in Windows-based environments. * Install, configure, troubleshoot, and repair desktop hardware and software. * Diagnose and resolve technical issues both ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician. Candidates must be able to work onsite in Frankfort, KY. Our client is seeking a knowledgeable Desktop Support technician with a high aptitude ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician . Candidates must be able to work fully onsite in Frankfort, KY. A valid driver's license is required for this position. Candidates must have ...

TEKsystems

Desktop Support Technician

Frankfort, KY

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite technical support to end users in a fast-paced enterprise environment. This role requires strong ...

TEKsystems

Desktop Support Technician

Frankfort, KY

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite technical support to end users in a fast-paced enterprise environment. This role requires strong ...

CYNET SYSTEMS

Desktop Engineer/Support

Lexington, KY · On-site

$18 - $20/hr

Minimum 1-2 years of experience directly related to desktop support. * Experience with installation, troubleshooting, and repair in a Windows-based environment. * Basic network troubleshooting skills.

AA2IT

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

AA2IT is seeking a Desktop Support Technician to provide deskside support and customer service. The role involves troubleshooting hardware and software issues, maintaining computer systems, and ...

Quantam

Desktop Engineer/Support Technician

Lexington, KY · On-site

$20.25 - $25.50/hr

We are currently seeking a Desktop Support Technician. This role is backfilling, candidates must be a minimum of 21 years old, maintain a valid driver's license, and be able to pass a DOC background ...

AA2IT

Desktop Support Technician

Frankfort, KY · On-site

$18/hr

Top skills: Deskside support and customer service, M-F 8am-5PM EST. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A ...

AA2IT

Desktop Support Technician

Frankfort, KY · On-site

$18/hr

Top skills: Deskside support and customer service, M-F 8am-5PM EST. Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A ...

CYNET SYSTEMS

Main Console Operator

Frankfort, KY · On-site

$18 - $20/hr

Experience as a Desktop Support technician or other IT support with experience diagnosing and resolving technical issues with hardware and software systems. * Experience providing general IT support ...

next page

Showing results 1-20

All JobsDesktop Support JobsDesktop Support Jobs in Georgetown, KY

Desktop Support information

See Georgetown, KY salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support in Georgetown, KY is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $22.36 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Georgetown, KY look for?

The top searched job categories for Desktop Support jobs in Georgetown, KY are:

What cities near Georgetown, KY are hiring for Desktop Support jobs?

Cities near Georgetown, KY with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Georgetown, KY as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,131 per year, or $20.7 per hour.

Desktop Support

Apex Systems

Frankfort, KY • On-site

$18/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Key responsibilities

  • Provide desktop support for agency users in Windows-based environments.

  • Install, configure, troubleshoot, and repair desktop hardware and software.

  • Diagnose and resolve technical issues both onsite and remotely.

Job description

Job#: 3047431
Job Description:
Desktop Support Technician
Location: Frankfort, KY (Onsite)
Contract Duration: 12+ Months
Compensation: $18/hr
Key Responsibilities
  • Provide desktop support for agency users in Windows-based environments.
  • Install, configure, troubleshoot, and repair desktop hardware and software.
  • Diagnose and resolve technical issues both onsite and remotely.
  • Perform basic network troubleshooting and connectivity support.
  • Deliver outstanding customer service while responding to user requests and incidents.
  • Document issues, resolutions, and support activities as required.
  • Required Qualifications
  • Minimum of 1-2 years of hands-on desktop support experience.
  • Experience installing, troubleshooting, and repairing hardware and software in a Windows environment.
  • Working knowledge of basic networking concepts and troubleshooting techniques.
  • Strong communication and customer service skills.
  • Valid driver's license with the ability to travel throughout the service area.
  • Ability to lift and carry equipment and work in physically demanding or uncomfortable positions for extended periods when necessary.

Preferred Skills
  • Experience supporting enterprise IT environments.
  • Familiarity with Active Directory, Microsoft Office 365, and ticketing systems.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently while managing multiple priorities.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Apply