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Desktop Support Jobs in Dallas, NC (NOW HIRING)

Artech Information System LLC

desktop support

Charlotte, NC

$19.75 - $25.25/hr

Desktop Support Representative Distributed Client Services Location: CHARLOTTE,NC Duration:1+ year (with possible extension) Job id : S2LFYL Skills Overview Deskside Support Tech. Must be experienced ...

Robert Half

Desktop Support Technician

Charlotte, NC · On-site

$60K - $80K/yr

We are looking for a Desktop Support Technician to provide dependable onsite technical support for a nonprofit organization in Asheville, North Carolina. This role is ideal for someone who is ...

gaylor

IT Desktop Support

Charlotte, NC · On-site

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

TTEC

Desktop Support Senior Technician

Charlotte, NC

$62K - $65K/yr

  • Medical

  • PTO

Desktop Support Senior Technician Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience.As a Desktop Support Senior Technician working On Site in ...

LPS

Desktop Support Engineer Level II

Denver, NC · On-site

This role involves providing desktop support to end-users, troubleshooting hardware and software problems, and ensuring seamless IT operations. The candidate should be proficient with desktop ...

TTEC

Desktop Support Senior Technician

Charlotte, NC · On-site

$62K - $65K/yr

  • Medical

  • PTO

As a Desktop Support Senior Technician working On Site in Charlotte, North Carolina, USA , you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose ...

AA2IT

Desktop Support

Concord, NC · On-site

$18.75 - $24/hr

Supporting deskside users onsite, range of users from no tech to office-like tech abilities. Expect manufacturers to have no abilities at all. There will be the support of software. No breakfix, will ...

AA2IT

Desktop Support

Concord, NC · On-site

$18.75 - $24/hr

Supporting deskside users onsite, range of users from no tech to office-like tech abilities. Expect manufacturers to have no abilities at all. There will be the support of software. No breakfix, will ...

AA2IT

Desktop Support Tech

Charlotte, NC · On-site

$19.75 - $25.25/hr

Who You'll Work WithAs a CompuCom Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs. You'll work to create the ideal experience that ...

AA2IT

Desktop Support Tech

Charlotte, NC · On-site

$19.75 - $25.25/hr

Who You'll Work WithAs a CompuCom Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs. You'll work to create the ideal experience that ...

Heunets

NEWTON, NC - DESKTOP SUPPORT TECHNICIAN

Newton, NC

$19 - $24/hr

We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer ...

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All JobsDesktop Support JobsDesktop Support Jobs in Dallas, NC

Desktop Support information

See Dallas, NC salary details

$12

$20

$28

How much do desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support in Dallas, NC is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $21.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Dallas, NC look for?

The top searched job categories for Desktop Support jobs in Dallas, NC are:

What cities near Dallas, NC are hiring for Desktop Support jobs?

Cities near Dallas, NC with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Dallas, NC as of August 2026, with employment types broken down into 71% Full Time, 5% Temporary, and 24% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $41,636 per year, or $20 per hour.

desktop support

Artech Information System LLC

Charlotte, NC

$19.75 - $25.25/hr

Full-time

Re-posted 12 hours ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Desktop Support Representative Distributed Client Services
Location: CHARLOTTE,NC

Duration:1+ year (with possible extension)

Job id : S2LFYL

Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support

Win7/Win XP OS support. Troubleshooting

Office 2003/2007/2010 support

end user trouble shooting skills

Installation, configuration and maintenance of windows, hardware's and software's.

Desktop and laptop installation ,configuration and upgradation

Support and troubleshoot windows XP and windows 7/Migrations

Additional Information

For more information, Please contact

Shubham

973-295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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