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Desktop Support Jobs in Conway, AR (NOW HIRING)

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Desktop Technician

Little Rock, AR · On-site

$19.50 - $24.75/hr

The Desktop Field Technician will provide end users with assistance solving computer related ... In addition, this person will be required to provide limited after hours support, 24 x 7 on a ...

Uasys

Associate IT Onsite Support

Little Rock, AR · On-site

$21 - $24.75/hr

University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports ...

defi AUTO LLC

Client Support Desk Analyst

Little Rock, AR · On-site

$60K - $75K/yr

This role does not focus on desktop support, hardware repair, password resets, or general IT infrastructure support. By working directly with clients and internal stakeholders, you can help shape ...

Datamax Inc

Technical Specialist

Little Rock, AR · On-site

$50K - $60K/yr

Responsibilities Desktop & End-User Support * Provide first- and second-level technical support for external clients. * Troubleshoot hardware, software, operating system, and application issues.

Stem Xpert

Field Service Technician

Little Rock, AR · On-site

Desktop Support/Field Service Technician/Computer Driving Technician. Location: Little Rock, AR, We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Role ...

State of Arkansas

USER SUPPORT ANALYST

Little Rock, AR · On-site

$54K - $89K/yr

User Support Analyst Class Code: IUS01P Pay Grade: IST04 Salary Range: $54,924 - $89,613 Job ... Knowledge and Skills Knowledge of Microsoft Windows OS (desktop versions), Office 365 suite, and ...

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Desktop Support information

See Conway, AR salary details

$12

$20

$28

How much do desktop support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for desktop support in Conway, AR is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.73 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Conway, AR look for?

The top searched job categories for Desktop Support jobs in Conway, AR are:

What cities near Conway, AR are hiring for Desktop Support jobs?

Cities near Conway, AR with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Conway, AR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,890 per year, or $20.1 per hour.

Desktop Support Technician

Managed Staffing

Little Rock, AR • On-site

$30 - $31/hr

Contractor

Re-posted 17 days ago

Job description

Desktop Support Technician 


Schedule: Monday–Friday | 7:00 AM – 3:30 PM | 40 hrs/week
Location: Little Rock, AR 72202
 

Position Overview

Seeking a Desktop Support Technician to join the IT Support team for a 6-month contract. The technician will support the hospital’s annual PC refresh project and assist with day-to-day desktop operations in a Windows environment.

This role is fully onsite and involves hands-on work with end-user systems and equipment. The ideal candidate will be comfortable working in a hospital setting and providing exceptional technical support to staff and clinicians.

Key Responsibilities

  • Provide desktop and end-user support for PCs in a Windows environment.

  • Perform PC deployment, imaging, and user profile migration.

  • Inventory, track, and relocate PCs and related IT equipment.

  • Troubleshoot and resolve hardware/software issues efficiently.

  • Collaborate with IT team members to support daily operations and scheduled projects.

  • Lift and move equipment weighing up to 30 lbs as needed.

  • Perform additional IT support duties as assigned.

Qualifications

  • Minimum 1+ year of experience providing desktop or technical support.

  • Strong proficiency with Windows OS setup, deployment, and troubleshooting.

  • Experience with PC imaging, configuration, and hardware installation.

  • Excellent customer service and communication skills.