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Desktop Support Technician Jobs in Tulsa, OK (NOW HIRING)

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

Escalate or involve senior technicians on more sensitive or complex end-user problems. * Perform ... Basic understanding of desktop operating systems, various software applications and PC/Server ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

Escalate or involve senior technicians on more sensitive or complex end-user problems. * Perform ... Basic understanding of desktop operating systems, various software applications and PC/Server ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK

Escalate or involve senior technicians on more sensitive or complex end-user problems. * Perform ... Basic understanding of desktop operating systems, various software applications and PC/Server ...

Navanta, LLC

Technical Support Specialist

Tulsa, OK · On-site

Escalate or involve senior technicians on more sensitive or complex end-user problems. * Perform ... Basic understanding of desktop operating systems, various software applications and PC/Server ...

Alert 360

Technical Support

Tulsa, OK · On-site

$32.50K - $40.70K/yr

Technical Support Alert 360 was awarded 'Best Place to Work' for six consecutive years in a row! Are you part tech guru and customer service savvy? Do friends refer to you as a problem solver? Are ...

ACS Security

Technical Support

Tulsa, OK · On-site

$32.70K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. * The ability to listen, communicate, identify the root cause and respond ...

My Alarm Center

Technical Support

Tulsa, OK · On-site

$32.70K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. * The ability to listen, communicate, identify the root cause and respond ...

Alert 360

Technical Support

Tulsa, OK

$32.70K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. * The ability to listen, communicate, identify the root cause and respond ...

ACS Security

Technical Support

Tulsa, OK

$32.70K - $41K/yr

Provide technical support to customers by researching and troubleshooting problems, while maintaining customer safety. * The ability to listen, communicate, identify the root cause and respond ...

BankOnIT

Support Technical Specialist - IV

Tulsa, OK · On-site

... technicians. * Handle both client-facing and internal back-end technical support tasks such as ... Advanced understanding of desktop operating systems, various software applications and PC/Server ...

Tenstreet

IT Help Desk Technician

Tulsa, OK

The IT Support Technician will participate in the day-to-day support and administration of the company's office network, employee workstations, IP phone system, and other internal applications and ...

Tenstreet

IT Help Desk Technician

Tulsa, OK · On-site

The IT Support Technician will participate in the day-to-day support and administration of the company's office network, employee workstations, IP phone system, and other internal applications and ...

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Desktop Support Technician information

See Tulsa, OK salary details

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How much do desktop support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support technician in Tulsa, OK is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs
What are popular job titles related to Desktop Support Technician jobs in Tulsa, OK? For Desktop Support Technician jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Desktop Support Technician jobs in Tulsa, OK look for? The top searched job categories for Desktop Support Technician jobs in Tulsa, OK are:
What cities near Tulsa, OK are hiring for Desktop Support Technician jobs? Cities near Tulsa, OK with the most Desktop Support Technician job openings:
Desktop Support Technician jobs near you
Infographic showing various Desktop Support Technician job openings in Tulsa, OK as of May 2026, with employment types broken down into 1% Internship, 5% As Needed, 65% Full Time, 7% Part Time, 21% Contract, and 1% Nights. Highlights an 9% Physical, 18% Hybrid, and 73% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.

Technical Support Specialist

Navanta, LLC

Tulsa, OK • On-site

Full-time

Posted 10 days ago

Job description

Overview

Summary/Objective 

The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues.

Shift:

  • Monday-Friday, Flexible 40-Hour Schedule (7:00 AM - 4:00 PM, 8:00 AM - 5:00 PM, 9:00 AM - 6:00 PM)

Priority Locations:

  • Tulsa, Oklahoma
  • Lenexa, Kansas

Other Locations: Oklahoma City, OK

Responsibilities

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

  • Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment.
  • Troubleshooting issues related to systems, networks, applications, etc.
  • Act as the initial contact for all end-users that need technical support.
  • Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate.
  • Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed.
  • Follow defined procedures and policies to resolve recurring issues.
  • Escalate or involve senior technicians on more sensitive or complex end-user problems.
  • Perform related work as required.

Competencies

  • Technical Capacity.
  • Problem Solving/Analysis.
  • Communication Proficiency.
  • Team Player.
  • Work Independently.
  • Time Management.

Supervisory Responsibility

This position has no supervisory responsibility.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 

Position Type and Expected Hours of Work

This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. 

Travel

Infrequent travel is expected for this position.

Qualifications

Required Education and Experience

  • Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware.
  • Basic understanding of principles and theories of network systems and management.
  • Basic understanding of Internet technologies and products.
  • At least one year of technical work experience or equivalent education.

Preferred Education and Experience

  • Two or more years of technical work experience.
  • One or more relevant technical certifications (e.g., A+, Network+ and Security+).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

Employment Type: FULL_TIME

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