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Desktop Support Technician Jobs in Overland Park, KS

Desktop Support

Kansas City, KS ยท On-site

$25 - $30/hr

Desktop Support Technician Location: Kansas City, KS (onsite) Duration: 12 months contract Pay rate range: $25/hr to $30/hr W2 Description * Deskside Technician. * Infrastructural support to the end ...

Desktop support

Kansas City, MO ยท On-site

$19.75 - $25.25/hr

Desktop support Technician Location : Kansas City, Missouri (onsite) About Job role - As a member of the Field Service Operations team the candidate will provide high quality support with very good ...

Desktop Support

Kansas City, KS ยท On-site

$19.50 - $24.75/hr

Position-Desktop Support Duration-Contract Location- Kansas City, KS JD * Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.

New

desktop support

Kansas City, MO ยท On-site

$19.75 - $25.25/hr

Desktop Support Representative Distributed Client Services Location: Kansas City,MO Duration:1+ year (with possible extension) Job id : Fast Path [19032] Skills Overview Deskside Support Tech. Must ...

desktop support

Kansas City, MO ยท On-site

$19.75 - $25.25/hr

Desktop Support LOCATION: KANSAS CITY, MO Duration: 1+ year Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and ...

Desktop Support Analyst

Kansas City, MO

$22.75 - $30.50/hr

Desktop Support Analyst Consultant Kansas City, MO | Full-Time | 12-Month Contract | Hybrid (after onboarding) Responsibilities * Provide Tier 2 end-user support across Windows, MacOS, laptops, PC ...

Desktop Support Tech I

Overland Park, KS ยท On-site

$19.25 - $24.25/hr

Desktop Support Tech I City/State: Overland Park KS Length: 13 weeks Shift Hours: 8 hours Start Date: ASAP Scheduled details: 8hr Days; Monday-Friday 0830-1700 Experience Required: 1-2 years related ...

Desktop Support Tech I

Leawood, KS ยท On-site

$19.75 - $25/hr

Desktop Support Tech I City/State : Overland Park KS Length : 13 weeks Shift Hours : 8 hours Start Date : 9/21/2025 Start Date: ASAP Scheduled details: 8hr Days; Monday-Friday 0830-1700 Experience ...

They are seeking a User Support Manager to oversee the Desktop Support team, ensuring efficient technical support services and managing team performance to enhance customer satisfaction.

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Desktop Support Technician information

See Overland Park, KS salary details

$13

$21

$31

How much do desktop support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support technician in Overland Park, KS is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $23.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Technician, and why are they important?

To thrive as a Desktop Support Technician, you need solid knowledge of computer hardware, operating systems, networking basics, and troubleshooting techniques, typically backed by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, ticketing systems, and common office software is essential for resolving technical issues efficiently. Strong communication, patience, and problem-solving skills help you effectively assist end-users and manage multiple support requests. These abilities ensure timely and effective technical support, minimizing downtime and boosting productivity across the organization.

What are some common challenges faced by Desktop Support Technicians, and how can they effectively manage these situations?

Desktop Support Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, managing time-sensitive requests from multiple users, and clearly communicating technical solutions to non-technical staff. To effectively manage these situations, it's important to prioritize tickets based on urgency, maintain clear documentation, and develop strong interpersonal skills for user support. Staying up-to-date with the latest technology trends and collaborating closely with other IT team members also helps in resolving complex issues efficiently.

What are Desktop Support Technicians?

Desktop Support Technicians are IT professionals responsible for providing technical support and troubleshooting services to end users, typically within an organization. They install, maintain, and repair computer hardware, software, and peripherals, ensuring that employees can work efficiently. In addition to resolving technical issues, they may assist with system upgrades, security updates, and user training. Their goal is to minimize downtime and keep all computer systems running smoothly.

What is the difference between Desktop Support Technician vs Help Desk Technician?

AspectDesktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, hands-on support for hardware/software issuesRemote or on-site, troubleshooting user issues
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

Both roles involve supporting users with IT issues, but Desktop Support Technicians typically handle hands-on hardware and software troubleshooting on-site, while Help Desk Technicians often provide remote support and focus on user assistance. The roles overlap in certifications and industry usage, making them closely related but distinct in daily tasks.

More about Desktop Support Technician jobs
What are popular job titles related to Desktop Support Technician jobs in Overland Park, KS? For Desktop Support Technician jobs in Overland Park, KS, the most frequently searched job titles are:
What job categories do people searching Desktop Support Technician jobs in Overland Park, KS look for? The top searched job categories for Desktop Support Technician jobs in Overland Park, KS are:
What cities near Overland Park, KS are hiring for Desktop Support Technician jobs? Cities near Overland Park, KS with the most Desktop Support Technician job openings:
Infographic showing various Desktop Support Technician job openings in Overland Park, KS as of May 2026, with employment types broken down into 2% As Needed, 82% Full Time, 4% Part Time, and 12% Contract. Highlights an 100% In-person job distribution, with an average salary of $45,167 per year, or $21.7 per hour.

Desktop Support Engineer

Sybex Support Services

New Century, KS โ€ข On-site

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Desktop Support Technician

We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.

Responsibilities:

  • Provide desktop support to end-users, including troubleshooting hardware and software issues
  • Install, configure, and maintain computer systems and peripherals
  • Set up and troubleshoot network connectivity for desktops and laptops
  • Manage user accounts and permissions in Active Directory
  • Assist with software installations and upgrades
  • Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
  • Collaborate with team members to resolve complex technical issues
  • Document technical procedures and solutions for future reference

Qualifications:

- Proven experience as a Desktop Support Technician or similar role

- Strong knowledge of network administration, technical support, and IT support principles

- Proficiency in operating systems such as Windows, Linux, and Mac OS

- Familiarity with office productivity software (e.g.