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Desktop Support Network Engineer Jobs in Alabama

Network engineering support includes all engineering activities required to support the standard information technology lifecycle. The ideal candidate will provide design and engineering activities ...

We are supporting the integration, verification, and test of next-generation aviation and mission ... Mentor junior network administrators and engineers. * Collaborate across multidisciplinary ...

We are supporting the integration, verification, and test of next-generation aviation and mission ... Mentor junior network administrators and engineers. * Collaborate across multidisciplinary ...

This role combines advanced engineering expertise with leadership responsibilities, ensuring the network supports secure, compliant and resilient business operations. The position plays a critical ...

Network Engineer 3

Hoover, AL · On-site +1

$70K - $140K/yr

Provide Level 3/4 engineering support for the corporate enterprise network. * Verify hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and ...

Network Engineer 3

Birmingham, AL · On-site +1

$70K - $140K/yr

Provide Level 3/4 engineering support for the corporate enterprise network. * Verify hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and ...

Desktop Support Tech - Auburn , AL

Auburn, AL · On-site

$17.50 - $22/hr

AA2IT is seeking a Desktop Support Tech to provide technical support and hardware repair for ... Perform network system administration tasks both planned or during emergency. • Comfortable with ...

Showing results 41-60

Desktop Support Network Engineer information

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

What cities in Alabama are hiring for Desktop Support Network Engineer jobs?

Cities in Alabama with the most Desktop Support Network Engineer job openings:

Network Engineer

Huntsville, AL • On-site

Ryde Technologies, LLC
Recruiting and Staffing Services • 11 - 50 employees

Full-time

Re-posted 20 days ago


Job description

Job Overview
**THIS POSITION REQUIRES AN ACTIVE TOP SECRET CLEARANCE
We are searching for a Network Engineer on an effort supporting our Federal Government Client. The ideal candidate will provide technical engineering support for our large federal government agency's highly complex network infrastructure environment to include multiple enclaves comprising various classification levels.
Network engineering support includes all engineering activities required to support the standard information technology lifecycle. The ideal candidate will provide design and engineering activities in support of new network solutions for a multi-enclave enterprise network environment which encompasses various technology. In addition, the candidate will provide network support on an as needed basis to resolve networking issues that have not been resolved by the first three support tiers.
Core Responsibilities
  • Gather user network requirements utilizing multiple methodologies to provide necessary technical documentation, system requirements documents, systems security requirements documents, and system test plan.
  • Install, maintain and evaluate network systems and communications systems.
  • Troubleshoot and resolve complex network issues involving various protocols, topologies, networking hardware, etc.
  • Conduct network architecture design, feasibility and cost studies.
  • Utilize extensive knowledge of internetworking, computer systems, routers, switches, firewalls, and peripherals to enhance understanding of current network designs and to collaborate with other team members to develop new network designs.
  • Apply technical and business experience and understanding to improve processes and procedures for deploying and maintaining network infrastructure.
  • Work independently and collectively to help improve network solutions and contribute to network service improvements.

Requirements
  • Active Top Secret Clearance, with the ability to obtain SCI
    • There is a CI polygraph test that is administered by the customer once onsite as well
  • Minimum of six (6) years of experience designing, developing, and implementing network solutions
  • Demonstrated experience in troubleshooting complex Local Area Networking (LAN) issues and resolving Wide Area Networking (WAN) problems and supporting of cost-effective, high-performance IP and LAN/WAN solutions.
  • Experience with Cisco routing platforms, such as Aggregation Services Routers (ASRs)
  • Hands on knowledge of routing protocols and technologies including BGP, EIGRP, DMVPN, GRE
  • Hand on knowledge of Layer 2 technologies including STP, MST, VLANS
  • Experience providing Tier 3 support and issue resolution
  • Experience with network design and traffic engineering
  • Experience providing senior-level engineering support
  • Large enterprise environment experience
  • Excellent communication skills

Preferred Additional Skills and Qualifications
  • Bachelor's degree in relevant field
  • Cisco Certified Network Associate (CCNA) or higher
  • Experience in network engineering within the federal intelligence community
  • Ability to adhere to a disciplined troubleshooting methodology, and ensure task/mission completion, along with creating and maintaining necessary information
  • Highly self-motivated and directed, with attention to detail

EEO Compliance:
Ryde is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.