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Desktop Support Manager Jobs in Wethersfield, CT

Regional IT Support Specialist

Enfield, CT · On-site

  • Medical

  • Retirement

  • PTO

Regional IT Support Specialist Southern Connecticut Territory (New Haven - Stamford) $55,000 - $65,000 + Overtime + Mileage Reimbursement Looking for More Than a Help Desk Job? A growing, multi-site

LOCATION: NEWINGTON, CT. This is an in person role, not remote, not hybrid WORK SCHEDULE: Monday - Friday; 8:30 am - 5:00 pm Network Engineer is an onsite position responsible for the day-to-day

New

Helpdesk Technician

Weatogue, CT · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description Be a part of the best team in Property Management!!! Vesta Corporation is seeking to hire an experienced Helpdesk Technician at our corporate office in Weatogue, CT, who will provide

Helpdesk Technician

Weatogue, CT · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Be a part of the best team in Property Management!!! Vesta Corporation is seeking to hire an experienced Helpdesk Technician at our corporate office in Weatogue, CT, who will provide reliable,

Direct Support Supervisor

Middletown, CT · On-site

$49K/yr

  • Medical

  • PTO

Annual Salary: $49,192 If making a positive impact in the lives of others is a constant on your to-do list -- you'll LOVE working with a team that puts people first. We're looking for a Direct

Direct Support Supervisor

Bloomfield, CT · On-site

$49K/yr

  • Medical

  • PTO

Base Salary $49,192 If making a positive impact in the lives of others is a constant on your to-do list -- you'll LOVE working with a team that puts people first. We're looking for a Direct Support

Direct Support Supervisor

Bloomfield, CT · On-site

$49K/yr

  • Medical

  • PTO

Annual Salary: $49,192 If making a positive impact in the lives of others is a constant on your to-do list -- you'll LOVE working with a team that puts people first. We're looking for a Direct

Showing results 21-40

Desktop Support Manager information

See Wethersfield, CT salary details

$14

$36

$60

How much do desktop support manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for desktop support manager in Wethersfield, CT is $36.16, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What cities near Wethersfield, CT are hiring for Desktop Support Manager jobs?

Cities near Wethersfield, CT with the most Desktop Support Manager job openings:

Infographic showing various Desktop Support Manager job openings in Wethersfield, CT as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 17% Part Time, 10% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,223 per year, or $36.2 per hour.

ABI Resources - Now Hiring: Supervisor Support Managers

ABI Resources

Manchester, CT • On-site

$33K - $40K/yr

Full-time, Part-time

Re-posted 17 days ago


Job description

ABI Resources - Now Hiring: Supervisor Support Managers
Join Our Mission at ABI Resources to empower and support lives across Connecticut. We are seeking a dedicated and experienced Supervisor Support Manager to lead and mentor our team of care professionals.
Our Mission:
At ABI Resources, we provide comprehensive support to individuals recovering from brain injuries, strokes, and TBIs. Our team's commitment is to enhance the quality of life for our clients in the comfort of their homes.
Role Overview - Supervisor Support Manager:
As a Supervisor Support Manager, you will play a critical role in ensuring the highest standards of care and support are delivered to our clients. You will be leading a team of dedicated professionals, fostering a culture of compassion, excellence, and continuous learning.
Key Responsibilities:
Team Leadership: Manage and support a team of direct care staff, including Home Health Aides, Personal Care Assistants, and Direct Support Professionals.
Quality Assurance: Monitor and ensure the quality of care provided, adhering to policies and best practices.
Training and Development: Facilitate ongoing training and professional development opportunities for team members.
Client Relations: Work closely with clients and families to understand their needs and ensure satisfaction with services provided.
Administrative Duties: Oversee scheduling, staff evaluations, and compliance with regulatory standards.
Qualifications:
Education: Bachelor's degree in a related field (Healthcare Administration, Social Work, etc.).
Experience: Minimum of 3 years in a supervisory role within healthcare or disability support services.
Skills: Strong leadership, communication, and organizational skills. Empathy and ability to motivate and support a diverse team.
Requirements: Valid driver's license, personal vehicle, and proof of insurance. Must be at least 18 years of age.
Why Choose ABI Resources:
Impactful Leadership Role: Drive positive change and directly contribute to the well-being of our clients and professional growth of our team.
Supportive and Inclusive Culture: Be a part of a respectful and collaborative work environment.
Career Advancement: Opportunities for professional growth and development.
Equal Opportunity Employment:
ABI Resources is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Application Process:
Interested candidates are encouraged to apply through our website or indeed.
Join us in making a difference at ABI Resources. Your leadership can help shape the future of disability support services in Connecticut.
Join Our Team at ABI Resources - Empowering Lives in Connecticut
A.B.I. RESOURCES
Home Health Aide
Personal Care Assistant
Caregiver
Direct Support Professional
Residential Support Worker
In-Home Supportive Services Worker
Home Care Assistant
Community Support Worker
Home Care Nurse
Family Support Specialist
Join a mission where your dedication and caring nature are not just valued, but pivotal. We are seeking individuals who aspire to make a lifelong impact in a professional setting, driven by consistency and a heartfelt commitment to bettering lives. Here, you'll find more than a job - you'll discover a career path where your passion for helping others is the cornerstone of our success. Together, let's create a nurturing environment where your skills and compassion can thrive, making every day an opportunity to enhance lives and foster lasting, positive change. Your journey towards a fulfilling career starts here, where your ability to care creates endless possibilities.
Website: ABI Resources
Our Mission:
At ABI Resources, we are dedicated to aiding individuals recovering from brain injuries, strokes, and traumatic brain injuries (TBI) in their journey towards recovery in the comfort of their homes. Our inclusive team culture ensures each member feels valued and appreciated, directly contributing to the life-changing care we provide to our clients across Connecticut.
Why Choose ABI Resources:
Supportive Team Culture: We believe in open communication, collaboration, and inclusivity. Your ideas and perspectives matter here, fostering a respectful and dignified work environment.
Flexible Scheduling: Whether you're seeking full-time or part-time roles, weekday or weekend schedules, we offer various options to suit your lifestyle.
Meaningful Work: Join us in making a significant difference in the lives of incredible individuals and families in our community.
Roles and Responsibilities:
Comprehensive Support: Assist clients in all aspects of home and community life, ensuring safety and promoting independence.
Professional Friendship: Establish a healthy, supportive bond with clients.
Daily Living Assistance: Help with personal hygiene, dressing, and maintaining a clean, organized living space.
Health and Wellness Management: Coordinate and attend medical appointments, encourage consistent exercise, and facilitate social activities.
Joining ABI Resources - What You Need:
Education: High school diploma or equivalent.
Experience: Preferably 1 year in disability care (not mandatory).
Requirements: Valid driver's license, personal car, proof of insurance, and minimum age of 18.
References: Provide a recommendation from a personal or professional contact.
Equal Opportunity Employment:
ABI Resources proudly embraces diversity and equal opportunity. We're committed to building a team that represents various backgrounds, perspectives, and skills.
Our Services:
Our team is composed of a variety of skilled professionals committed to providing compassionate care. This includes caregivers, Independent Living Skills Trainers (ILSTs), Personal Care Assistants (PCAs), Direct Support Professionals (DSPs), Companions, Recovery Assistants (RAs), Behavioral Health specialists, and Certified Nursing Assistants (CNAs). Each member brings specialized skills and dedication to ensure the highest quality of care and support for individuals with disabilities.
Collaborations and Partnerships:
Proudly working alongside the Money Follows the Person Program, Acquired Brain Injury ABI Waiver Program. DSS, DMHAS, CCC, SWCAA, WCAAA, ACR, Access Health, United Services, and others. We support the Connecticut Medicaid MFP and ABI Waiver Program, providing comprehensive disability support services across Connecticut.
Locations We Serve:
Fairfield, Hartford, Litchfield, Middlesex, New Haven, New London, Tolland, Windham, Bridgeport, New Haven, Stamford, Hartford, Waterbury, Norwalk, Danbury, New Britain, West Hartford, Greenwich, Fairfield, Hamden, Bristol, Meriden, Manchester, West Haven, Stratford, Milford, East Hartford, Middletown, Wallingford, Southington, Enfield, Shelton, Norwich, Groton, Trumbull, Torrington, Glastonbury, Naugatuck. Willimantic, Hartford, New Haven, New London, Waterbury, Bridgeport, New Britain, East Hartford, Ansonia, Norwich and many more.
Join Us:
We're excited to welcome new team members who are passionate about making a difference. Thank you for considering ABI Resources. We look forward to meeting you.
Pay Range: $33,000 - $40,000 per year