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Desktop Support Manager Jobs in Jupiter, FL (NOW HIRING)

Hanwha Power

End User Support Specialist

Jupiter, FL · On-site

The role includes providing technical support, managing IT systems, and ensuring exceptional ... and desktop computers. • Provide daily technical support to business units and escalate ...

Related

IT Administrator

West Palm Beach, FL · On-site

Responsibilities The Desktop Support / Infrastructure specialist will provide day-to-day and ... Asset management, including maintenance of network component inventory, printers, all video ...

Related

IT Administrator

West Palm Beach, FL · On-site

Responsibilities The Desktop Support / Infrastructure specialist will provide day-to-day and ... Asset management, including maintenance of network component inventory, printers, all video ...

City IT

Deskside Support

Port Saint Lucie, FL

$20.25 - $25.75/hr

Summary As Deskside Support, you'll be the first point of contact for end users experiencing technical issues, responsible for resolving support requests and answering general technical questions.

City IT

Deskside Support

Port Saint Lucie, FL · On-site

$20.25 - $25.75/hr

Summary As Deskside Support, you'll be the first point of contact for end users experiencing technical issues, responsible for resolving support requests and answering general technical questions.

Akumincorp

Field Support Technician

West Palm Beach, FL

$19 - $26/hr

Manages, prioritizes, and resolves incoming IT support tickets and the centralized call queue ... CompTIA A+, Network+, or Microsoft 365 Certified Fundamentals / Modern Desktop Administrator. At ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Jupiter, FL

Desktop Support Manager information

See Jupiter, FL salary details

$14

$35

$58

How much do desktop support manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support manager in Jupiter, FL is $35.37, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $47.02 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What job categories do people searching Desktop Support Manager jobs in Jupiter, FL look for? The top searched job categories for Desktop Support Manager jobs in Jupiter, FL are:
What cities near Jupiter, FL are hiring for Desktop Support Manager jobs? Cities near Jupiter, FL with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Jupiter, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,571 per year, or $35.4 per hour.

Student Technologist

15th Judicial Circuit Court

West Palm Beach, FL • On-site

$14/hr

Part-time

Re-posted 29 days ago

Job description

Salary: $14.00 Hourly
Location : Main - 205 N. Dixie Hwy West Palm Beach, FL
Job Type: Part-Time
Department: Court Technology Office
Opening Date: 08/21/2025
SUMMARY
This is skilled technical work administering support for a Windows based desktop environment. The Computer intern will provide end user technical support for Court Administration staff.
ESSENTIAL DUTIES
  • Provides responsible technical support for a Microsoft Windows based desktop/tablet environment for Court Administration's computer users
  • Provides technical support for Windows tablets, non-Windows based tablet and smart phone devices
  • Performs technical support on all court electronic systems as required
  • Installs, supports and maintains desktop computers, laptops, tablets, mobile devices and peripherals ensure effective equipment operation
  • Assists users with problem resolution in the operation of computer hardware and software in the five Palm Beach County courthouses
  • Participates in large and small technology projects as needed
  • Establishes working relationships with judges, court personnel, attorneys, law enforcement, social services, witnesses, and the general public
  • Performs related work as required

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.
MINIMUM QUALIFICATIONS / KNOWLEDGE, SKILLS & ABILITIES
Must be current student of an accredited schooling program, university or college.
Preferred:
  • IT desktop support background
KNOWLEDGE SKILLS AND ABILITIES:
  • Customer service skills

ADDITIONAL INFORMATION
Incomplete applications will not be considered. Applications will continue to be received until the position is filled.Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate against any of the protected classes.
If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call "711."
This position is not eligible for benefits.
01
Are you a current student in an accredited schooling program, university or college?
  • Yes
  • No

Required Question

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