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Desktop Support Field Service Technician Jobs in Los Angeles, CA

Insight Global

Desktop Support Technician

Orange, CA · On-site

$25/hr

... Field Services role • 4+ years supporting a Windows enterprise environment • 4+ years using an enterprise ticketing system • Enterprise experience (large-scale user/device support environments ...

Insight Global

Desktop Support Technician

Orange, CA · On-site

$25/hr

... Field Services role * 4+ years supporting a Windows enterprise environment * 4+ years using an ... mindset The Desktop Support Technician will provide hands-on, on-site support for an Active ...

AA2IT

Field Service Technician

Burbank, CA · On-site

$20 - $21/hr

MUST HAVE Field Service Experience Desktop Support Systems may be POS systems or Desktop/Laptop ... technician's skill set, candidates must know this upfront. Contractors will also be required to ...

Stem Xpert

Field Service Technician

Irvine, CA

Desktop Support/Field Service Technician/Computer Driving Technician. Location: Irvine, CA We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Role/Duties: If ...

Stem Xpert

Field Service Technician

Costa Mesa, CA · On-site

Desktop Support/Field Service Technician/Computer Driving Technician. Location:Costa Mesa, CA We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Role/Duties:

1872 Consulting

Desktop Support Technician

Santa Monica, CA · On-site

$22.75 - $29/hr

Desktop Support Technician This position will operate in a professional services environment, where ... Bachelor's Degree, preferably in an IT related field * Mobile device management and iPhone

OSI Digital

Field Desktop Support Tech

Irvine, CA · On-site

$21.75 - $27.75/hr

Irvine, CA OSI Digital is looking for a Desktop support technician to join our team. The ideal ... Strong customer service skills, detail oriented, and deadline driven * Strong phone and verbal ...

OSI Digital

Field Desktop Support Tech

Irvine, CA · On-site

$21.75 - $27.75/hr

Irvine, CA OSI Digital is looking for a Desktop support technician to join our team. The ideal ... Strong customer service skills, detail oriented, and deadline driven * Strong phone and verbal ...

NTT DATA

Desktop Support Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Desktop Support Technician NTT DATA strives to hire exceptional, innovative and passionate ... These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong ...

E-Solutions

Desktop Technician

Irvine, CA · On-site

$21.75 - $27.75/hr

Seeking a skilled and highly motivated Desktop Technician to join our IT support team. As a Desktop Technician, you will be responsible for providing technical assistance and support to end-users ...

NTT DATA

Desktop Support Technician

Los Angeles, CA · On-site

$29 - $31/hr

Computer Support Technician - On-Site (Hospital Environment) We are currently seeking a Desktop ... Provide excellent customer service and maintain a professional demeanor in all interactions.

Murtech Staffing and Solutions

Be Seen First

Desktop Support Technician

Santa Ana, CA · On-site

$24/hr

Desktop Support Technician Pay Rate: $24.00/HR W2 Hours: Monday-Friday, 9am-6pm Location: 3 ... and testing · Customer service · Smart Hands Company Description About Murtech Staffing ...

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Desktop Support Field Service Technician information

See Los Angeles, CA salary details

$15

$22

$33

How much do desktop support field service technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for desktop support field service technician in Los Angeles, CA is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Support Field Service Technician, and why are they important?

To thrive as a Desktop Support Field Service Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote support tools is essential. Outstanding customer service, communication skills, and the ability to work independently help technicians excel in varied environments. These skills ensure efficient issue resolution, minimal downtime for end-users, and high client satisfaction.

What are some common challenges faced by Desktop Support Field Service Technicians, and how can they be overcome?

Desktop Support Field Service Technicians often encounter challenges such as troubleshooting diverse technical issues in varied client environments and managing tight schedules for on-site visits. Adaptability is crucial, as each location may present unique hardware or network configurations. To overcome these challenges, staying current with technology trends, maintaining strong communication with both users and remote support teams, and developing efficient problem-solving techniques are essential. Regular training and proactive organization can help technicians handle unexpected issues smoothly and provide high-quality service.

What is a Desktop Support Field Service Technician?

A Desktop Support Field Service Technician is an IT professional who provides on-site technical assistance for computer systems, hardware, and software. They diagnose and resolve issues related to desktops, laptops, printers, and other peripherals, often traveling to different locations to support users. Their responsibilities include troubleshooting technical problems, installing and configuring equipment, and ensuring that all systems operate smoothly. They play a crucial role in maintaining productivity by minimizing downtime for end-users.

What is the difference between Desktop Support Field Service Technician vs Help Desk Technician?

AspectDesktop Support Field Service TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site at client locations, fieldworkRemote or on-site at office, help desk
Industry UsageIT service providers, hardware vendorsCorporate IT departments, support centers
Job FocusHardware setup, troubleshooting on-siteRemote troubleshooting, user support

While both roles involve technical support, the Desktop Support Field Service Technician primarily works on-site at client locations handling hardware and network issues, whereas the Help Desk Technician typically provides remote support and troubleshooting for end-users within an organization.

What are popular job titles related to Desktop Support Field Service Technician jobs in Los Angeles, CA? For Desktop Support Field Service Technician jobs in Los Angeles, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Field Service Technician jobs in Los Angeles, CA look for? The top searched job categories for Desktop Support Field Service Technician jobs in Los Angeles, CA are:
What cities near Los Angeles, CA are hiring for Desktop Support Field Service Technician jobs? Cities near Los Angeles, CA with the most Desktop Support Field Service Technician job openings:
Desktop Support Field Service Technician jobs near you
Desktop Support Technician

Desktop Support Technician

Insight Global

Orange, CA • On-site

$25/hr

Contractor

Medical, Dental, Vision

Posted 29 days ago

Job description

This is currently a contract until September 1, 2026!

Must be open to any of the following shifts:

Day - 6:30am-3pm PST

Swing - 2:30pm-11pm PST

Night - 10:30pm-7am PST

Monday-Friday

Saturday-Wednesday

Thursday-Monday

Required Skills & Experience
• 4+ years of experience in an on-site, hands-on Tier II IT Help Desk / Desktop Support / Field Services role
• 4+ years supporting a Windows enterprise environment
• 4+ years using an enterprise ticketing system
• Enterprise experience (large-scale user/device support environments)
• Active Directory experience (user account support, login troubleshooting)
• Flu shot compliance and willingness to wear a mask during flu season (as required)
• Ability to meet physical demands outlined below
Nice to Have Skills & Experience
• Prior hospital/healthcare IT support experience
• ServiceNow experience
• Certifications: A+, Network+, Security+, CCNA
• Strong written and verbal communication skills; customer-service mindset
Job Description
The Desktop Support Technician will provide hands-on, on-site support for an Active Directory (AD) and Microsoft 365 (M365) domain migration effort. This role is part of a Command Center / cutover support model, ensuring end users (including clinical staff) receive immediate assistance during migration waves.
The technician will troubleshoot login/authentication issues, device access problems, application sign-in nuances (old vs. new credentials), and mobile device re-enrollment workflows. The ideal candidate is calm under pressure, highly customer-focused, and comfortable providing support in a hospital environment while following evolving documentation and escalation paths.
Key Responsibilities
• Provide Tier II on-site desktop support during AD/M365 migration waves and command center operations
• Troubleshoot post-migration login issues (slow/failing sign-in, credential mismatches, profile/access issues)
• Support M365 access issues (Outlook, Teams, OneDrive) and application authentication problems
• Assist users with mobile device management (MDM) / phone re-enrollment as required by migration
• Perform endpoint troubleshooting (Windows OS, profiles, device connectivity, peripherals)
• Document work clearly in the ticketing system; follow triage workflows and escalation procedures
• Coordinate with internal teams for complex issues and ensure ownership through resolution
• Maintain professionalism and situational awareness while supporting clinical workflows