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Desktop Support Field Engineer Jobs in Ohio (NOW HIRING)

FIELD ENGINEER CONSTRUCTION SERVICES POSITION SUMMARY Spicer Group is seeking an experienced construction Field Engineer to support construction administration and inspection services on a variety of ...

FIELD ENGINEER CONSTRUCTION SERVICES POSITION SUMMARY Spicer Group is seeking an experienced construction Field Engineer to support construction administration and inspection services on a variety of ...

What You'll Do As a Field Engineer/Architect, you'll support consulting, testing, and diagnostic services for building enclosure systems across multiple markets. Your work will include a blend of ...

What You'll Do As a Field Engineer/Architect, you'll support consulting, testing, and diagnostic services for building enclosure systems across multiple markets. Your work will include a blend of ...

Field Engineer

Kent, OH ยท On-site

Field Engineers are pivotal in delivering high-quality support to our clients and maintaining the efficiency of their technology infrastructure. They act as the face of QualityIP and are responsible ...

Field Engineer

Kent, OH ยท On-site

Field Engineers are pivotal in delivering high-quality support to our clients and maintaining the efficiency of their technology infrastructure. They act as the face of QualityIP and are responsible ...

Field Engineer

Kent, OH ยท On-site

$44K - $68K/yr

Field Engineers are pivotal in delivering high-quality support to our clients and maintaining the efficiency of their technology infrastructure. They act as the face of QualityIP and are responsible ...

Field Engineer

Chesterland, OH ยท On-site

$65K - $75K/yr

As a Field Engineer, you will conduct hands-on field inspections of power boilers, pressure vessels ... Performs other duties as needed to support the team. Work Environment: This position operates ...

FIELD ENGINEER CONSTRUCTION SERVICE LINE POSITION SUMMARY Spicer Group is seeking an experienced construction Field Engineer to support construction administration and inspection services on a ...

Summary The Field Service Engineer provides technical support for units in the field. This role is responsible for generating field oriented procedures, nonconformance reports and field completion ...

Summary The Field Service Engineer provides technical support for units in the field. This role is responsible for generating field oriented procedures, nonconformance reports and field completion ...

Support consistent quality standards on proposal and project delivery. * Developing engineering ... Evaluate mostly routine laboratory and field data for inclusion in reports. * Consult with other ...

FIELD ENGINEERCONSTRUCTION SERVICE LINEPOSITION SUMMARYSpicer Group is seeking an experienced construction Field Engineer to support construction administration and inspection services on a variety ...

Summary The Field Service Engineer provides technical support for units in the field. This role is responsible for generating field oriented procedures, nonconformance reports and field completion ...

Support consistent quality standards on proposal and project delivery. * Developing engineering ... Evaluate mostly routine laboratory and field data for inclusion in reports. * Consult with other ...

Field Engineer

Wadsworth, OH ยท On-site

$70K - $80K/yr

The Field Engineer provides on-site technical support to the project team members. Assists with project planning, material tracking and pricing, and cost reporting. Performs quality control tasks ...

The Field Engineer provides on-site technical support to the project team members. Assists with project planning, material tracking and pricing, and cost reporting. Performs quality control tasks ...

Showing results 41-60

Desktop Support Field Engineer information

What is a desktop support field engineer?

Desktop Support Field Engineers are IT professionals who provide on-site technical support for computer hardware, software, and network issues at various locations. They troubleshoot and resolve problems with desktops, laptops, printers, and other peripherals, often traveling to different offices or client sites. In addition to fixing issues, they may also be responsible for installing equipment, configuring systems, and assisting users with technical questions. Their role is crucial in ensuring that end-users experience minimal downtime and that all technology functions smoothly in the workplace.

What are the key skills and qualifications needed to thrive as a desktop support field engineer?

To thrive as a Desktop Support Field Engineer, you need strong troubleshooting abilities, knowledge of operating systems (Windows, macOS), hardware repair skills, and typically an associate degree or relevant IT certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with remote support tools, ticketing systems, and enterprise software is crucial for efficiently resolving technical issues. Excellent communication, customer service skills, and adaptability help build trust and ensure user satisfaction in diverse field environments. These skills are essential for minimizing downtime, maintaining productivity, and delivering prompt technical support to end-users.

How does a desktop support field engineer typically manage multiple service requests across different locations?

As a Desktop Support Field Engineer, you'll often be responsible for coordinating and prioritizing several service calls at various client sites. Effective time management and clear communication with dispatchers and clients are crucial for meeting response time expectations. Youโ€™ll use ticketing systems to track and update the status of each request, plan travel routes efficiently, and sometimes troubleshoot issues remotely to minimize site visits. This dynamic environment fosters strong problem-solving skills and adaptability, providing valuable experience for advancement into senior technical or management roles.

What is the difference between Desktop Support Field Engineer vs Help Desk Technician?

AspectDesktop Support Field EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client locations, field visitsOffice, call center, remote support
Employer & Industry UsageIT service providers, corporate IT departmentsHelp desks, IT support centers
Common Search & ComparisonOften compared for field vs. desk support roles

The main difference is that Desktop Support Field Engineers typically work on-site at client locations, handling hardware and network issues directly in the field. Help Desk Technicians usually provide remote or on-site support from a centralized help desk, focusing on troubleshooting software and basic hardware problems. Both roles require similar certifications but differ mainly in work environment and scope of responsibilities.

What cities in Ohio are hiring for Desktop Support Field Engineer jobs?

Cities in Ohio with the most Desktop Support Field Engineer job openings:

Field Engineer

Canfield, OH โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

FIELD ENGINEER

CONSTRUCTION SERVICES

POSITION SUMMARY

Spicer Group is seeking an experienced construction Field Engineer to support construction administration and inspection services on a variety of public and private infrastructure projects. This position serves as a key on-site representative, observing work in progress to verify conformance with plans and specifications; interpreting requirements related to materials and workmanship; documenting daily inspection activities; and communicating field conditions, issues, and progress to the Project Manager and Construction Manager.

The Field Engineer works independently on projects with complex features, collaborates in project meetings, coordinates with clients and contractors as a liaison, and prepares sketches and record information to incorporate field changes into master plans while maintaining a strong commitment to safety, quality, and company standards.

THE COMPANY

Spicer Group is a multi-disciplinary engineering, surveying, and planning company. With offices in Ohio, Michigan, and Georgia, Spicer Group continues to expand its geographic footprint. We are committed to providing our teams with technical support throughout these offices to continually build upon our success year after year. Spicer Group is committed to maintaining its tightly held private ownership, with no interest in selling to larger AEC firms. This commitment provides significant ownership opportunities for high performers and people that uphold our core values and build successful teams. Spicer Group was given the prestigious Firm of the Year Award for 2025, recognized by ACEC.

Spicer Group prides itself on our core values of commitment to growth, great client relationships, excellent services and solutions, maintaining a team environment, and having integrity in all we do. We are seeking a candidate who will strive to uphold these values.

Spicer Group, Inc. offers a comprehensive benefits package that reflects our respect and commitment for our employees, their contributions, professional goals, and personal goals. This includes, but is not limited to:

  • Competitive Pay

  • Health, Dental, and Vision Insurance Options

  • 401(k)-match program

  • Paid Holidays

  • Sick and Vacation Days

  • Profit Sharing

  • Tuition Reimbursement

  • Professional Development

  • Excellent Working Conditions

  • Work-Life Balance

  • Fitness Reimbursement

KEY RESPONSIBILITIES

  • Observes work in progress to ensure conformance with specifications

  • Examines workmanship of finished installations for conformity to standards

  • Interprets specifications related to materials and workmanship

  • Participates and provides input during project meetings

  • Prepares sketches of construction installations that deviate from plans and incorporates changes into master plans

  • Maintains daily inspection report of construction inspection activities

  • Fully qualified representative capable of performing with little supervision

  • Typically assigned to work independently on a project with complex features

  • Reports periodically to the project manager and construction manager

  • May oversee and provide direction to other construction services technicians

  • Serves as liaison between client, contractor, and project manager

  • Knowledge of company standards, plans, and specifications

  • Applies appropriate procedures for resolving construction issues

  • Responsible for keeping equipment and vehicle in good working condition, and reports any problems or repairs needed in a timely manner

  • Maintains current status with all learning management system (LMS) training as related to safety

Physical presence is an essential function of this job. The omission of a specific duty or responsibility does not preclude assigning duties not listed herein if such duties and responsibilities are a reasonable assignment to the position.

POSITION REQUIREMENTS

  • Bachelor's degree in Engineering or related engineering field

  • Ability to possess and maintain required industry certifications based on region

  • Valid driver's license and satisfactory driving record

PREFERRED QUALIFICATIONS

  • Construction inspection experience, preferable in the areas of municipal, utility, and transportation infrastructure

FOR MORE INFORMATION

For more information regarding our firm and/or this position, please visit the Spicer Group website atwww.spicergroup.com. EOE/M/F/Vet/Disabled