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Desktop Support Field Engineer Jobs in California

McKay Brothers

Desktop Support

Oakland, CA · On-site

$70K - $90K/yr

The desktop/technical support responsibilities include, but are not limited to: * Providing ... Remote field operations support. * Facilities management (moves, desks, chairs, power, etc.) - this ...

Valid8 Financial, Inc.

Desktop Support

Oakland, CA · On-site

$70/hr

Remote field operations support. Facilities management (moves, desks, chairs, power, etc.) - this ... desktop support role and/or Microsoft certification Windows, Apple, Android, and Linux (limited ...

McKay Brothers

Desktop Support

Oakland, CA

$70/hr

The desktop/technical support responsibilities include, but are not limited to: * Providing ... Remote field operations support. * Facilities management (moves, desks, chairs, power, etc.) - this ...

JS Consulting

DeskTop Support

Rancho Cordova, CA · On-site

Seeking an individual to perform a wide range of advanced system support duties in a support desk/applications/desktop/field environment. Candidate would provide effective support for enterprise ...

OSI Digital

Field Desktop Support Tech

Orange, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain ... Strong experience in Workstation Engineering (experience with PowerShell scripting, SCCM/MECM ...

OSI Digital

CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain ... Strong experience in Workstation Engineering (experience with PowerShell scripting, SCCM/MECM ...

idexcel

Desktop support Engineer 4

San Francisco, CA · On-site

Desktop support Engineer 4 Duration: 9 months Location: San Francisco, CA Hourly rate: $ 38.00 / hr on w2 Description Top Needs: 1. Knowledge of financial applications a plus 2. Trade floor ...

CYNET SYSTEMS

Desktop Support Technician

San Jose, CA · On-site

$20 - $25/hr

... engineering teams with Linux workstation and Virtual Desktop Infrastructure (VDI) support ... including CentOS and Red Hat environments. * Configure user access to network shares and ...

aptlogix LLC

Field Services Technician

Duarte, CA · On-site

Desktop support - Field Services Technician (Level 2) Location: Duarte, CA Duration: 12 months+ Should be ready to work on site in Duarte, CA. We are hiring a Level 2 Field Services Technician to ...

Psomas

Office Engineer / Field Engineer

Walnut Creek, CA · On-site

$40 - $51/hr

Office Engineer / Field Engineer As our Office Engineer / Field Engineer for our Construction ... Field Support & Construction Observation- Observe construction activities and support field ...

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Showing results 21-40

All JobsDesktop Support Field Engineer JobsDesktop Support Field Engineer Jobs in California

Desktop Support Field Engineer information

What is a desktop support field engineer?

Desktop Support Field Engineers are IT professionals who provide on-site technical support for computer hardware, software, and network issues at various locations. They troubleshoot and resolve problems with desktops, laptops, printers, and other peripherals, often traveling to different offices or client sites. In addition to fixing issues, they may also be responsible for installing equipment, configuring systems, and assisting users with technical questions. Their role is crucial in ensuring that end-users experience minimal downtime and that all technology functions smoothly in the workplace.

What are the key skills and qualifications needed to thrive as a desktop support field engineer?

To thrive as a Desktop Support Field Engineer, you need strong troubleshooting abilities, knowledge of operating systems (Windows, macOS), hardware repair skills, and typically an associate degree or relevant IT certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with remote support tools, ticketing systems, and enterprise software is crucial for efficiently resolving technical issues. Excellent communication, customer service skills, and adaptability help build trust and ensure user satisfaction in diverse field environments. These skills are essential for minimizing downtime, maintaining productivity, and delivering prompt technical support to end-users.

How does a desktop support field engineer typically manage multiple service requests across different locations?

As a Desktop Support Field Engineer, you'll often be responsible for coordinating and prioritizing several service calls at various client sites. Effective time management and clear communication with dispatchers and clients are crucial for meeting response time expectations. You’ll use ticketing systems to track and update the status of each request, plan travel routes efficiently, and sometimes troubleshoot issues remotely to minimize site visits. This dynamic environment fosters strong problem-solving skills and adaptability, providing valuable experience for advancement into senior technical or management roles.

What is the difference between Desktop Support Field Engineer vs Help Desk Technician?

AspectDesktop Support Field EngineerHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentOn-site, client locations, field visitsOffice, call center, remote support
Employer & Industry UsageIT service providers, corporate IT departmentsHelp desks, IT support centers
Common Search & ComparisonOften compared for field vs. desk support roles

The main difference is that Desktop Support Field Engineers typically work on-site at client locations, handling hardware and network issues directly in the field. Help Desk Technicians usually provide remote or on-site support from a centralized help desk, focusing on troubleshooting software and basic hardware problems. Both roles require similar certifications but differ mainly in work environment and scope of responsibilities.

What cities in California are hiring for Desktop Support Field Engineer jobs?

Cities in California with the most Desktop Support Field Engineer job openings:

IT Desktop Support Engineer

Lodi, CA • On-site

Axiom Technologies LLC
Network Security • 1 - 10 employees
Learn more about Axiom Technologies LLCexternal

Other

Posted 19 days ago

Job description

Axiom Technologies is a Global IT Services partner supporting medium- to large-scale enterprises. Please visit our website for more information about what we do at 
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
Location: Lodi, CA 
Contract Type: Independent Contractor/W2
Start Date: Immediate
Role Overview
We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise clients. This role involves responding to service requests when required and providing hands-on technical assistance for desktop systems, laptops, network connectivity, and peripheral devices at the client location.
This is a contract-based, on-demand position, meaning work assignments will be provided as and when support is required. Availability and responsiveness are essential for this role.
Key Responsibilities
● Provide on-site desktop and IT support for end users at the client location.
● Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
● Install, configure, and maintain hardware, operating systems, and enterprise software applications.
● Support network connectivity issues, including LAN troubleshooting.
● Assist with device setup, replacement, and hardware installations.
● Perform basic network troubleshooting using console access when required.
● Document service activities and communicate updates to the service delivery team.
● Follow client IT policies and security procedures while performing onsite tasks.
Required Skills
● Strong knowledge of Windows operating systems and desktop environments
● Experience in hardware troubleshooting and replacement
● Basic understanding of networking (LAN connectivity, switches, routers)
● Ability to diagnose and resolve desktop, printer, and peripheral issues
● Good communication and customer service skills
● Ability to work independently in onsite support environments
Tools Required to Carry
Engineers must carry the following tools while attending onsite support requests:
● Windows Laptop
● LAN Cable
● Console Cable
● Screwdriver Toolkit
● Basic IT troubleshooting tools
Work Model
● On-demand / field support role
● Work assignments will be shared by the Service Delivery Team
● Engineers will be contacted via phone or email when support is required

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