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Desktop Support Engineer Jobs in Vienna, VA (NOW HIRING)

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other ... We are currently seeking a talented and motivated Desktop Support Technician for a Full-Time ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite Responsibilities * Diagnose and resolve hardware and software issues for end users * Provide basic ...

Provide technical support to Client-managed desktops, laptops with docking stations and mobile ... Bachelor's degree in Computer Sciences, Electronics & Communication Engineering, Information ...

Desktop Support

Washington, DC · On-site

$26.25 - $35.50/hr

... Desktops/Laptops/Tablets and Microsoft Windows 7.x and 8.x. The successful candidate will be expected to interface with internal customers and various technical support teams. The demonstrated ...

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees ... The technician will work closely with engineering and manufacturing teams to integrate IT solutions ...

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Desktop Support Technician

Herndon, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 41712 Job Location: Herndon, VA Job Schedule: 9/80: Employees ... The technician will work closely with engineering and manufacturing teams to integrate IT solutions ...

Desktop Support Technician

Ashburn, VA · On-site

$68K - $127K/yr

Desktop Support Technician Job Code: 40983 Job Location: Ashburn, VA Job Schedule: 9/80: Employees ... The technician will work closely with engineering and manufacturing teams to integrate IT solutions ...

Desktop Support Technician

Arlington, VA

$23.25 - $29.50/hr

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA ... Management, and Engineering solutions. Our commitment to empowering our team and fostering ...

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA ... Management, and Engineering solutions. Our commitment to empowering our team and fostering ...

Desktop Support Technician

Arlington, VA · On-site

$23.25 - $29.50/hr

Desktop Support Technician Location- Pentagon, VA Clearance- Secret Certifications- CompTIA ... Management, and Engineering solutions. Our commitment to empowering our team and fostering ...

Showing results 21-40

Desktop Support Engineer information

See Vienna, VA salary details

$10

$27

$45

How much do desktop support engineer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for desktop support engineer in Vienna, VA is $27.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.87 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are popular job titles related to Desktop Support Engineer jobs in Vienna, VA?

For Desktop Support Engineer jobs in Vienna, VA, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Vienna, VA look for?

The top searched job categories for Desktop Support Engineer jobs in Vienna, VA are:

What cities near Vienna, VA are hiring for Desktop Support Engineer jobs?

Cities near Vienna, VA with the most Desktop Support Engineer job openings:

Infographic showing various Desktop Support Engineer job openings in Vienna, VA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,358 per year, or $27.1 per hour.

Desktop Support

System One

Merrifield, VA • Remote

$20.75 - $26.25/hr

Contractor

Re-posted 29 days ago


Job description

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Diagnose and resolve hardware and software issues for end users
  • Provide basic networking support including IP and DNS configurations
  • Assist with cybersecurity measures such as MFA and phishing protection
  • Utilize ticketing systems like ServiceNow to track and resolve issues
  • Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints
  • Resolve issues on Microsoft Windows 11 operating systems
  • Support Microsoft M365 productivity tools including Outlook, OneDrive, and Teams

Requirements

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience troubleshooting issues on Microsoft Windows 11 operating systems
  • Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams)
  • Excellent communication and customer service skills
  • Professional presence and ability to work well in a team
  • Detail-oriented and able to follow standard operating procedures
  • Basic networking and cybersecurity knowledge (IP, DNS, MFA, phishing)
  • Experience with ticketing systems such as ServiceNow
  • Minimum of 0 years of related experience Nice to have:
    • CompTIA A+ Certification
    • Microsoft 365 Certified: Fundamentals Certification
    • Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software
    • Experience troubleshooting Citrix VDIs

#M- #LI- Ref: #851-Rockville-S1