Desktop Support Associate Jobs in Oklahoma (NOW HIRING)

Job Title: IT Systems, Network, and Data Management Specialist (WDTD)
Location: Norman, OK (on-site)
Clearance: Moderate Public Trust
Citizenship Status: US Citizen Required
Position Overview
AttainX, Inc. is in search of a dynamic IT Systems, Network and Data Management Specialist to join our team. This position provides essential logistics and installation support to the National Weather Service (NWS) Warning Decision Training Division (WDTD) computing facilities. Key areas of responsibility include comprehensive desktop, laptop, and server administration, network planning and Local Area Network (LAN) support, and management of critical meteorological data. This role requires collaboration with the University of Oklahoma (OU) National Weather Center (NWC) building owners and adherence to government and NOAA IT guidelines.
Key Responsibilities
Hardware and System Administration

• Provide systems security and follow procedures for the use and maintenance of Desktops, Laptops, Servers, peripherals, and software, adhering to government guidelines.
• Support and maintain Desktop, Laptop, and Server hardware, including adapters, devices, peripherals (scanners, printers, sound, video), and software.
• Diagnose and correct hardware and software problems.
• Administer / monitor all backup systems (monthly full backup, daily incremental backups, two-month revolving window).
• Support the email system by maintaining accounts and email lists in coordination with the Network Manager.
• Support Windows, Linux, and UNIX servers, workstations, laptops, and virtual machines.
• Assist the ISSO with continuous Certification and Accreditation requirements, as needed.

Network and Data Support

• Maintain the performance of the computer network, switches, and other network connectivity devices.
• Perform network administration, including the addition/deletion of users, control of access rights, service management, and monitoring.
• Support secure remote connectivity (VPNs) and the IP-based VTC system.
• Support organizing, archiving, processing, and retrieving data sets from archives.

Required Qualifications

• Demonstrated experience providing with systems security procedures related to the maintenance of Desktops, Laptops, Servers, peripherals, and software, adhering to government guidelines.
• Demonstrated experience installing, configuring, and managing enterprise hardware that includes desktops, laptops, servers, peripherals, and software.
• Demonstrated performance management of computer networks, switches, and other network connectivity devices.

Preferred Certifications

AttainX Inc. is SBA Certified 8(a), Women Owned Small Business (WOSB), Economically Disadvantaged WOSB (EDWOSB), CMMI Level 3, ISO 9001:2015 certified QMS, and a Gold Level SAFe Partner. For over 14 years, AttainX has delivered innovative IT and cloud-based solutions for a broad portfolio of federal clients, including USDA, NOAA, DOE, DHS, and DIA.

Benefits:

• Paid vacation
• Medical, dental, and vision coverage
• Matching 401(k) plan
• Tuition/training reimbursement
• Long & Short-Term Disability

Accommodations:
Individuals with disabilities may request reasonable workplace accommodations by contacting AttainX Human Resources directly and specifying the nature of the support needed.

EEO Commitment:
AttainX is an Equal Employment Opportunity employer and prohibits discrimination in the workplace based on Title VII of the Civil Rights Act, VEVRAA, Section 503, and other applicable laws. These protections extend to all applicants and employees.

Physical Demands:
This position requires extended periods of sitting, computer use, and communication via phone or email. Occasional lifting of up to 10 pounds may be necessary. Vision abilities required include close, distance, and peripheral vision as well as depth perception.

Work Environment:
The work environment is typically moderate in noise and may require onsite presence during standard business hours.