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Desktop Support Associate Jobs in Colorado (NOW HIRING)

360 IT Professionals

Desktop Support

Denver, CO

Provides support to end users on a variety of issues. * Identifies, researches, and resolves ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...

Talentiqo

Desktop Support Technician

Englewood, CO · On-site

$20 - $25.50/hr

... support to employees. - Install, troubleshoot, service, and repair desktop and laptop computers ... Associate degree in a related field with 2+ years of experience, or equivalent combination of ...

Ask IT consulting

Helpdesk /desktop Support -1

Denver, CO · On-site

$20.50 - $27.75/hr

Provides support to end users on a variety of issues. Identifies, researches, and resolves ... Graduation from an accredited college or university with an Associate's degree in computer ...

U.S. Engineering

Systems Support Associate

Johnstown, CO · On-site

$25 - $35/hr

Systems Support Associate Provide front-line technical support to team members with a customer ... Experience: * 1-3 years desktop support experience in a Microsoft Enterprise environment with 100 ...

U.S. Engineering

Systems Support Associate

Johnstown, CO · On-site

$25 - $35/hr

Systems Support Associate Provide front-line technical support to team members with a customer ... Experience: * 1-3 years desktop support experience in a Microsoft Enterprise environment with 100 ...

Varstaff

IT Support Technician II

Englewood, CO · On-site

$32.41/hr

This position is just standard desktop support, customer service mindset, high energy and customer ... Associate's Degree in a related field of study with 2 or more years of relevant experience Higher ...

Mitchell and Company

Technical Associate

Edwards, CO · On-site

$70K - $100K/yr

Handling tasks from desktop support to multi-site server and network environments (depending on experience) * Balancing a dynamic workload with shifting priorities and deadlines * Providing after ...

Infojini Inc

Deskstop Support

Denver, CO

... desktop and laptop microcomputers, printers, video displays, software products, etc to support EHR deployment. Requires use of an automated help desk system (Computer Associates Service Desk) to ...

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Desktop Support Associate information

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How much do desktop support associate jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for desktop support associate in Colorado is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $22.26 and $26.06 per hour, depending on experience, location, and employer.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

How do I get into a desktop support associate role?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with common tools like Windows, macOS, or Linux is often required. Entry-level positions may also require good communication skills and the ability to work in a team environment.

Is desktop support a good entry level job?

Desktop Support Associate roles are typically considered good entry-level jobs because they require basic technical skills, such as troubleshooting hardware and software issues, and often provide opportunities to learn about IT systems. These positions can serve as a stepping stone to more advanced IT roles and usually do not require extensive prior experience or certifications, making them accessible for beginners.

What are the most commonly searched types of Desktop Support jobs in Colorado?

The most popular types of Desktop Support jobs in Colorado are:

What cities in Colorado are hiring for Desktop Support Associate jobs?

Cities in Colorado with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,416 per year, or $24.7 per hour.

Desktop Support Technician II

SEAKR Engineering

Centennial, CO • On-site

$27 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Company Description

Join SEAKR Engineering, a leading-edge provider of advanced electronics for space applications. Pushing the boundaries of technology on a mission to change the world for the better from space.

Job Description

We are seeking a skilled Desktop Support Technician II to join our IT team. You will provide technical support, focusing on desktop hardware, software, and network connectivity. You will utilize Enterprise Endpoint Management Systems for deployment and management. This role focuses strictly on end-user devices and does not include core network or server administration.

Responsibilities
Provide excellent customer service and communication to end-users.
Manage, prioritize, and resolve support tickets within established SLAs.
Provide technical support for desktop hardware, software, and network-related issues.
Install, configure, and troubleshoot desktops, laptops, and peripherals.
Utilize Enterprise Endpoint Management Systems for OS imaging and software deployment.
Maintain documentation of desktop hardware, software, and network configurations.
Maintain inventory of workstation hardware and software.
Assist with Mobile Device Management (MDM) enrollment and policies.
Collaborate with IT Infrastructure teams to resolve escalated issues.
Assist with the maintenance and administration of the desktop environment.

Qualifications

Required Skills:
Strong written and verbal communication skills with a customer-first mindset.
Ability to work independently and collaborate effectively as part of a team.
2-3 years of experience in technical desktop support.
Experience managing and prioritizing queues within support ticketing systems.
Strong troubleshooting and analytical problem-solving skills.
Strong knowledge of Microsoft Windows operating systems and Office Suite/Microsoft 365.
Understanding of Active Directory and Group Policies.
Proficiency in PowerShell for automation and AD queries.
DoD Compliance: Possession of, or ability to obtain, a DoD 8140 / 8570 IAT Level II compliant certification (such as CompTIA Security+).

Desired Skills & Certifications:
Active Technical Certifications: CompTIA (A+, Network+, Linux+), Microsoft Certified Fundamentals/Associates, or equivalent industry credentials.
Familiarity with Remote Support Tools and unattended installers.
Experience with OS system imaging and deployment.
Experience with Linux-based environments.

Additional Information

Compensation: Base pay range is $27-35/hour, depending on qualifications. SEAKR has very rich medical, dental and vision insurance plans, along with a generous 401(k) retirement plan. In addition to base salary, employees are eligible for a year-end bonus. SEAKR offers a variety of paid leave, such as vacation, sick, bereavement, and FMLA. 

SEAKR is an Equal Opportunity Employer - All your information will be kept confidential according to EEO guidelines. 

US Citizenship Required

Applications will be accepted until 8/28/26.

Apply