ZipRecruiter

Log In

1

Desktop Services Manager Jobs in Nebraska (NOW HIRING)

pla

Bank Card Services Assistant I

Scottsbluff, NE · On-site

... Card Services Manager in all aspects of daily operations, including customer service and card ... PC and Desktop experience required. 14. Must be capable of working with and maintaining the ...

TEKsystems

Deskside Support Technician

York, NE

$18 - $25/hr

... asset management, and day-to-day deskside operations. The ideal candidate has strong customer ... Perform IMAC services (Installs, Moves, Adds, and Changes) * Image, configure, and deploy desktops ...

TEKsystems

Deskside Support Technician

York, NE

$18 - $25/hr

... asset management, and day-to-day deskside operations. The ideal candidate has strong customer ... Perform IMAC services (Installs, Moves, Adds, and Changes) * Image, configure, and deploy desktops ...

Bryan Health

Technical Services Analyst

Lincoln, NE · On-site

Assists in managing the virtual desktops, Citrix environments, and thin clients. * *Installs ... Resolves Service Desk call tickets and/or updates call status in the ticket tracking system in a ...

Bryan Health

Technical Services Analyst

Lincoln, NE · On-site

Assists in managing the virtual desktops, Citrix environments, and thin clients. * *Installs ... Resolves Service Desk call tickets and/or updates call status in the ticket tracking system in a ...

Bryan Health

Technical Services Analyst

Lincoln, NE

Assists in managing the virtual desktops, Citrix environments, and thin clients. * *Installs ... Resolves Service Desk call tickets and/or updates call status in the ticket tracking system in a ...

''

Field IT Engineer

Grand Island, NE · On-site

Reporting to the Regional IT Services Manager, this role serves as the primary onsite face of ... Deliver end user IT support, including desktops, laptops, peripherals, and local applications.

McCain Foods Limited

Field IT Engineer

Grand Island, NE · On-site

$81K - $108K/yr

Reporting to the Regional IT Services Manager, this role serves as the primary onsite face of ... Deliver end user IT support, including desktops, laptops, peripherals, and local applications.

Ameritas

IT Intern - Endpoint Services

Lincoln, NE · On-site

$13 - $17.50/hr

Respond to service requests in IT Service Management tool. * This position does involve moving computer equipment including monitors and desktop CPU's. The ability to lift 30 lbs. will regularly be ...

previous pagenext page

Showing results 21-40

All JobsDesktop Services JobsDesktop Services Manager JobsDesktop Services Manager Jobs in Nebraska

Desktop Services Manager information

What does a desktop services manager do?

A Desktop Services Manager oversees the support and maintenance of an organization’s desktop computing environment. This includes managing teams that handle hardware and software installation, troubleshooting, and ensuring the security and efficiency of desktop operations. They work closely with IT departments to implement policies, manage asset inventories, and ensure smooth operation for end users. Additionally, they often collaborate with vendors and lead projects to upgrade or deploy new desktop technologies.

What are the key skills and qualifications needed to thrive as a desktop services manager, and why are they important?

To thrive as a Desktop Services Manager, you need expertise in IT support, hardware and software troubleshooting, and a relevant degree or certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with systems like Microsoft Endpoint Manager, Active Directory, and IT service management (ITSM) tools is typically required. Strong leadership, problem-solving, and communication skills help you guide teams and coordinate effectively with other departments. These skills ensure smooth end-user support, high system uptime, and efficient resolution of technical issues in dynamic business environments.

What are the main challenges a desktop services manager faces when overseeing a diverse and distributed user base?

A Desktop Services Manager often encounters challenges related to managing support for a wide range of devices, operating systems, and end-user needs, especially across multiple locations. Ensuring consistent service quality, maintaining security standards, and responding swiftly to incidents can be complex when users are geographically dispersed. To address these challenges, managers typically implement standardized processes, leverage remote management tools, and prioritize clear communication with both their team and end users. Building strong relationships with other IT departments is also crucial for seamless service delivery.

What is the difference between Desktop Services Manager vs Desktop Support Specialist?

AspectDesktop Services ManagerDesktop Support Specialist
CredentialsBachelor's degree in IT or related field, certifications like HDI or MicrosoftHigh school diploma or associate's, certifications like CompTIA A+
Work EnvironmentManagement of IT teams, strategic planning, overseeing desktop support operationsProviding technical support directly to end-users, troubleshooting hardware/software issues
Employer & IndustryIT departments in corporations, government agencies, large organizationsHelp desks, IT support firms, corporate IT departments

The Desktop Services Manager focuses on managing desktop support teams, planning IT strategies, and ensuring service quality. In contrast, the Desktop Support Specialist handles direct technical support tasks, troubleshooting user issues. Both roles require technical skills, but the manager role emphasizes leadership and planning, while the specialist role emphasizes hands-on support.

Is desktop services manager a good entry level job?

A desktop services manager is typically a mid- to senior-level role that involves overseeing IT support teams, managing hardware and software issues, and ensuring system reliability. It generally requires prior experience in IT support or related roles, along with skills in troubleshooting, network management, and certifications such as CompTIA A+ or Network+. As such, it is not considered an entry-level position.

What job categories do people searching Desktop Services Manager jobs in Nebraska look for?

The top searched job categories for Desktop Services Manager jobs in Nebraska are:

What cities in Nebraska are hiring for Desktop Services Manager jobs?

Cities in Nebraska with the most Desktop Services Manager job openings:

Desktop Services Manager jobs near you

Bank Card Services Assistant I

pla

Scottsbluff, NE • On-site

Full-time

Posted 21 days ago

Job description

Bank Card Services Assistant I
Platte Valley Companies 

JOB SUMMARY:  
Assist the Bank Card Services Manager in all aspects of daily operations, including customer service and card processing. Provide support in the issuance, maintenance, and servicing of debit and credit cards. Responsibilities include assisting customers with inquiries, processing payments, maintaining accurate records, and running and balancing daily reports.

RESPONSIBILITIES: 
ESSENTIAL FUNCTIONS:
a.    Answer customer inquiries
b.    Process new credit card applications
c.    Assist with card issuance and activation.    
d.    Pull and monitor daily reports    
e.    Make calls to customers
f.    Perform daily, weekly, and monthly account balancing    
g.    Maintain data on cardholders
h.    Maintain customer and company files
i.    Assist with resolving simple merchant inquiries
j.    Assist with the research and resolution of cardholder disputes and chargebacks
k.    Other duties as assigned. 

REQUIREMENTS:
Minimum Qualifications:
1.     High school diploma or equivalent required.
2.     Must possess Basic PC skills (use of Microsoft Word, Excel, & Outlook).).
3.     Must demonstrate proficiency in processing tasks and administrative functions. .
4.     Possess good time management skills with the ability to prioritize tasks and efficiently manage multiple responsibilities in a fast-paced environment.
5.     Possess flexibility to manage last minute requests.
6.     General areas of competency:  decision making, dependability, development, environmental safety, evaluation skills, interpersonal skills, prioritizing, problem solving, selling skills, team skills and time management.
7.     Demonstrated aptitude to manage sensitive operational transactions and customer relationships.
8.     Professional appearance.
9.     Ability to function as a team player.
10.     Effective oral and written communication skills (including telephone).
11.     Must be Self-sufficient / self-starting.
12.     Ability to adjust to flexible hours.
13.     PC and Desktop experience required.
14.     Must be capable of working with and maintaining the confidentiality of sensitive information.

Physical Requirements:
Light Work - exerting up to 30 pounds of force occasionally, and/up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reaching, fingering, grasping, repetitive motions, stooping, crouching, standing, walking, lifting, climbing, kneeling, talking, hearing, pulling, pushing, thinking, concentrating and interacting with others.
You should be capable of performing in a reasonable manner, with or without reasonable accommodation, the activities involved in this job. A description of the activities involved in this job is listed above.

Machines Used:
Computer, scanner, fax, copier, telephone, headsets, terminals and Point of Sale systems.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.  

 

Apply