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Desktop Programmer Jobs (NOW HIRING)

Sidram Technologies

Desktop Engineer &ndash

Ashley, IN · On-site

Desktop Engineer - Store Support Location: Ashley, IN - Onsite Only w2 The Desktop Engineer - Store Support is responsible for providing end to end technical assistance to retail store locations ...

MMI

Desktop Engineer

Montvale, NJ · On-site

Please share your resumes to krama at itmmi dot com Desktop Engineer Location: Montvale, NJ Duration: 6 Months contract - Provide technical design and architectural leadership, including documenting ...

1 point system

Desktop/Endpoint Engineer

Buffalo, NY · On-site

We are hiring a Desktop Engineer to support and improve our enterprise endpoint environment. This role is responsible for maintaining our desktop operating systems, managing endpoint policies ...

MMI

Desktop Engineer

Montvale, NJ · On-site

Company Description Please share your resumes to krama at itmmi dot com Desktop Engineer Location: Montvale, NJ Duration: 6 Months contract - Provide technical design and architectural leadership ...

vTech Solution

Desktop Engineer

Newark, NJ · On-site

We are looking for a qualified Desktop Engineer for the 1st shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access ...

Ventures Unlimited Inc

Desktop Engineer

Hopewell, NJ · On-site

Desktop Engineer Location: Hopewell, NJ Type: Fulltime// Permanent Compensation: Base Salary + Benefits Interview Process: Phone and Skype Hire End Customer: Banking Domain 1. Develop desktop ...

MatchPoint Solutions

Desktop Engineer

Stamford, CT · On-site

$40/hr

Desktop Engineer Location: Stamford, CT Duration: 6 Months Work Type: Onsite Pay Rate: $40 Required Skills: * Support for Desktop Win 11 and Voice-related issues Position Overview: * On-site support ...

Venturegloballng

Engineer, Desktop

Cameron, TX · On-site

Engineer, Desktop Located: Cameron Summary Venture Global LNG seeks a Desktop Engineer to join our Information Technology team.This role shouldpromote a great customer experience, determine customer ...

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How much do desktop programmer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for desktop programmer in the United States is $64,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $80,000.00 per year, depending on experience, location, and employer.

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Infographic showing various Desktop Programmer job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Contract. Highlights an 9% Physical, and 91% Remote job distribution, with an average salary of $64,974 per year, or $31.2 per hour.

Desktop Engineer &ndash

Ashley, IN • On-site

Sidram Technologies
See more jobs at Sidram Technologiesexternal

Contractor

Re-posted 28 days ago

Job description

Hi ,

This is Rachael from SidRam Tech, We have an urgent position Desktop Engineer – Store Support @ Ashley, IN - Onsite

Job Title: Desktop Engineer – Store Support

Location: Ashley, IN – Onsite

Only w2

 

Job Description:

The Desktop Engineer – Store Support is responsible for providing end to end technical assistance to retail store locations, ensuring seamless operation of desktops, POS systems, printers, network devices, and store specific applications. This role involves remote troubleshooting, onsite support coordination, incident management, and proactive maintenance to reduce store downtime and enhance end user experience.

Key Responsibilities

1. End User Support

  • Provide L1/L2 support to store employees for desktops, laptops, POS terminals, tablets, printers, scanners, and handheld devices.
  • Troubleshoot hardware/software issues via remote tools or phone support.
  • Assist with OS login, domain issues, password resets, and application errors.

2. Store IT Operations

  • Ensure all store systems (POS, billing systems, kiosks, RFID scanners, CCTV monitoring, etc.) function smoothly.
  • Monitor store IT health dashboards and act on alerts.
  • Perform system patching, updates, and routine maintenance.

3. Incident & Service Management

  • Log, track, and resolve tickets using ITSM tools (ServiceNow, Remedy, Jira, etc.).
  • Meet defined SLAs for incident resolution and service requests.
  • Escalate high-severity issues to L3 or vendor teams when needed.

 

4. Hardware & Software Management

  • Install, configure, and troubleshoot Windows/Mac systems and store applications.
  • Replace faulty peripherals (keyboards, mice, barcode scanners, receipt printers, etc.).
  • Support software deployment, antivirus updates, imaging, and device provisioning.

5. Network & Connectivity Support

  • Troubleshoot LAN/Wi-Fi issues at store locations.
  • Support basic network device checks (routers, switches, access points).
  • Coordinate with the network team/vendor for outages or equipment failures.

6. Vendor & Onsite Coordination

  • Work with field technicians and OEM partners for hardware repair and replacement.
  • Verify onsite fix quality and ensure systems are fully functional before closure.

7. Documentation

  • Maintain technical documentation, knowledgebase articles, and SOPs.
  • Update inventory of store IT assets (desktops, scanners, printers, etc.).

Required Skills & Qualifications

Technical Skills

  • Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar).
  • Hands on experience with POS systems, store hardware, and peripherals.
  • Understanding of TCP/IP, DHCP, DNS, Wi-Fi troubleshooting.
  • Basic knowledge of imaging tools (SCCM, MDT, Intune Autopilot).

Soft Skills

  • Excellent communication and customer service.
  • Ability to work under pressure during store peak hours.
  • Strong problem solving and multitasking ability

Rachael

IT Services | Development | Staffing

URL: http:/www.sidramtech.com |

Email: rachael@sidramtech.com

Direct: 4705239688

Led by 25+ Years of Industry Experience

 

 

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