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Desktop Engineering Manager Jobs in Beverly, MA (NOW HIRING)

eTeam

Customer Service Engineer (L2)

Andover, MA · On-site

Provide Level 2 desktop and end-user technical support Deliver onsite (deskside) and remote support ... Manage and update tickets using ticketing systems Maintain IT asset inventory and track device ...

eTeam

Customer Service Engineer (L2)

Andover, MA · On-site

The role involves troubleshooting hardware and software issues, managing IT asset inventory, and ... Responsibilities : • Provide Level 2 desktop and end-user technical support • Deliver onsite ...

Triton Systems

Help Desk Engineer

Chelmsford, MA · Hybrid

Experience: 3-5 years of dedicated help desk or desktop engineering experience. * RMM Tooling: Direct, hands-on experience utilizing NinjaOne for patch management, scripting, and endpoint health ...

Triton Systems, Inc.

Help Desk Engineer

Chelmsford, MA · On-site

Experience: 3-5 years of dedicated help desk or desktop engineering experience. * RMM Tooling: Direct, hands-on experience utilizing NinjaOne for patch management, scripting, and endpoint health ...

Redolent, Inc.

US_East | Desktop Engineer_L2

Boston, MA · On-site

$55/hr

Responsibilities: - Execute test activities under the direction of Client Test engineers and manager. - Fill out test documentation, such as: test data sheets, discrepancy lists, daily reports ...

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Showing results 21-40

All JobsDesktop Engineering JobsDesktop Engineering Manager JobsDesktop Engineering Manager Jobs in Beverly, MA

Desktop Engineering Manager information

See Beverly, MA salary details

$23.2K

$92.3K

$139.1K

How much do desktop engineering manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for desktop engineering manager in Beverly, MA is $92,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,700.00 and $105,400.00 per year, depending on experience, location, and employer.

What does a desktop engineering manager do?

A Desktop Engineering Manager oversees teams responsible for designing, deploying, and maintaining desktop computing environments within an organization. They manage projects related to hardware and software upgrades, develop strategies for endpoint security, and ensure that desktop systems meet company standards for performance and reliability. Additionally, they collaborate with other IT departments, supervise support staff, and manage budgets for desktop infrastructure. Their role is critical in ensuring employees have reliable and secure access to the technology they need to perform their work effectively.

What are the key skills and qualifications needed to thrive as a desktop engineering manager, and why are they important?

To thrive as a Desktop Engineering Manager, you need a solid background in IT infrastructure, desktop deployment, troubleshooting, and team leadership, often supported by a bachelor's degree in computer science or related field. Familiarity with tools like Microsoft Endpoint Configuration Manager (SCCM), Active Directory, and scripting languages, along with certifications such as CompTIA or Microsoft Certified Solutions Expert (MCSE), is highly valuable. Strong communication, problem-solving skills, and the ability to manage and motivate a technical team set top candidates apart. These skills ensure efficient desktop operations, high system availability, and successful coordination between IT teams and business units.

What are some common challenges faced by desktop engineering managers, and how can they be addressed?

Desktop Engineering Managers often encounter challenges such as managing large-scale deployments, ensuring device security, and balancing user needs with organizational standards. Effective communication with both IT teams and end users is crucial to anticipate and resolve compatibility issues or disruptions during updates. Staying current with evolving technologies and implementing standardized processes, like automated patch management, can help streamline operations and reduce downtime. Building a collaborative culture within the team also fosters knowledge sharing and innovation.

What is the difference between Desktop Engineering Manager vs Desktop Support Manager?

AspectDesktop Engineering ManagerDesktop Support Manager
Primary FocusDesigning, developing, and maintaining desktop infrastructure and deployment strategiesManaging day-to-day desktop support operations and user issue resolution
Required SkillsIT infrastructure, system deployment, scripting, project managementHelp desk management, troubleshooting, customer service
Work EnvironmentIT departments, enterprise environments, project-basedHelp desks, support centers, user support teams
CertificationsITIL, CompTIA A+, Microsoft certificationsHDI Support Center Manager, CompTIA A+

The Desktop Engineering Manager focuses on creating and maintaining desktop systems and infrastructure, often working on projects and deployments. In contrast, the Desktop Support Manager oversees daily support operations, ensuring user issues are resolved efficiently. Both roles require technical certifications and work within IT departments, but their core responsibilities differ significantly.

Can desktop engineering managers work remotely?

Desktop engineering managers can often work remotely, especially if their role involves overseeing teams, managing projects, and coordinating with IT departments through collaboration tools. However, some organizations may require on-site presence for hardware setup, troubleshooting, or security reasons. Remote work policies vary by company and industry standards.

Is a desktop engineering manager a stressful job?

A desktop engineering manager oversees the deployment and maintenance of desktop systems, which can involve managing technical issues, team coordination, and project deadlines. The role can be stressful during system outages or tight schedules but generally involves planning, communication, and problem-solving skills to manage workload effectively.

Is desktop engineering a good career?

Desktop engineering is a viable career that involves managing and supporting desktop hardware, software, and network configurations. It requires technical skills, knowledge of operating systems, and often certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers opportunities in IT support, system administration, and can lead to advanced positions in IT management.

What are the responsibilities of a Desktop Engineering Manager?

A Desktop Engineering Manager oversees the design, deployment, and maintenance of desktop and endpoint device environments, ensuring system stability, security, and performance. They coordinate with IT teams to implement hardware and software solutions, manage technical staff, and develop policies for device management and support. Strong knowledge of operating systems, enterprise tools, and certifications like ITIL or Microsoft Certified are often required.

What cities near Beverly, MA are hiring for Desktop Engineering Manager jobs?

Cities near Beverly, MA with the most Desktop Engineering Manager job openings:

Infographic showing various Desktop Engineering Manager job openings in Beverly, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $92,280 per year, or $44.4 per hour.

Desktop Support Engineer

Burlington, MA • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 9 days ago

Job description

Role :- Desktop Support Engineer

Location :- Burlington, MA 01803 (Onsite)

Note :- Need Only USC & GC
General Description for Deskside JD:-

This position assists staff with technical support or desktop/laptop computers, applications, printers and related technologies.

Responsibilities :-

Assists staff with installation, configuration and ongoing usability of computers and peripherals within established standards and guidelines

Works with vendor support contacts to resolve technical problems

Works with service desk and RDS as appropriate to determine and resolve problems received from clients

Responds to support requests from service desk, users and other infrastructure teams

Performs upgrades as directed to ensure the longevity of equipment

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning desktop changes.

Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.

Microsoft environment knowledge (desktop & server).

Have some level of technical understanding of the products building up a desktop service.

Experience from the desktop environment.

Ensures that computers connect seamlessly with diverse systems including validation systems, file servers, email servers, application servers and administrative systems.

Provide weekly reports

Implement best practices

Be the single point of contact with the customer

Technical Requirements

  • Exposure on managing remote sites
  • Phone support experience necessary.
  • Technical helpdesk or technical call center experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows and Novell Operating systems
  • Clients: Windows 7, Windows Vista, Windows XP, Windows 10/11 Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008,
  • Knowledge of Active Directory, Novell eDirectory, Lotus Notes, and Exchange 2010/2016/O365
  • ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
  • Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools
  • MS Office Suite (XP, 2003, 2007/O365): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
  • Internet browsers (e.g. Explorer, Chrome, Firefox),
  • VPN and remote dial-in users
  • Support for laptop, desktops, AV Devices and printers
  • PDA and blackberry support
  • Apple Ipad Device support
  • Others: Adobe Acrobat and other common desktop applications like Winzip, etc

MAC Device Experience

Basic understanding MAC OS troubleshooting

MAC Device troubleshooting